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    Chick-fil-A

    3.4 (93 reviews)
    Open 6:30 am - 10:00 pm
    Updated a few days ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Dogs allowed

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    Spicy Deluxe with macaroni and small fries
    Jessica H.

    This is my favorite Chick-Fil-A spot in Charlotte. The food is always fresh, and the service is always speedy. I came by today because everyone was raving about the new macaroni and cheese that they have added to the menu. Being a Spicy Deluxe Advocate, I had to see the hype. I ordered the sandwich with Mac and cheese. I also got a small order of fries on the side because I wasn't sure if it would fill me up or not. The macaroni was mediocre at best. It definitely doesn't compare to the waffle fries, so I'll stick with those. It kind of had that velveeta type cheese all the way through, but it had the essence of baked macaroni as well. The flavor of baked macaroni was not there though. It definitely gets a 2.5/5 for me. My sandwich and fries were great per usual. Chick-fil-A sauce for the fries and Polynesian sauce for the sandwich. Whew!

    Bruce K.

    Meeting a friend for lunch, we had a little miscommunication. He went to the wrong one, so I got to see two CFA's for lunch in one day. Like the other, this one was very busy at lunch time. I guess people are thinking that chicken is healthier than the other options in this shopping plaza? Large seating area, they have a couple of staff wandering around to improve things. The drink lady is a nice touch and she's super friendly. She even refilled the drink I'd brought from the other CFA, though that's probably not the usual deal. My friend and I took up the table for a good hour and no one troubled us at all!

    Grilled???

    Chick fil A is falling down and not on top of things. It not the first time either. Probably trying to rush people out and orders are not correct. Line went fast but at the expense of getting my order right. Now I realize there are bigger issues in the world but with the cost of the salad, my time, gas and everything else in this world, I would like my Chick-fil-A order to be right. A salad w no dressing is sad. And not the grilled nuggets clearly on the order. Yes I'll go back next week and try again and look at it before pulling away. I recommend you do too!

    This is a really good salad with the avocado  dressing 9/24/19

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    Business owner information

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    3 years ago

    They forgot my chicken sandwich!!! And charged me for it!! But they managed to give me 8 chick -fil-a sauces BUT NOTHING TO USE IT WITH!

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    7 years ago

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    3 years ago

    Just ordered door dash and it came in record time with horrible chicken on stale bread (chicken minis). Obviously needs QA badly.

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    3 years ago

    Great staff and willingness to make a customer happy with their service. I will be back to this location!

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    Ask the Community - Chick-fil-A

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    This is truly the perfect burger...no joke. The patti has a nice crust on the outside and is an…read moreabsolute juice bomb on the inside. The bun is perfect and doesn't interfere. I can't find a burger as good as this. The fries are frozen crinkle cut style- very good despite being frozen because it's fried totally correctly- nice crisp on the outside, soft and potatoey on the inside. The chicken is also very good. SS's attention to detail is what makes them great. The only bad thing is the cost- pretty expensive. But you do get what you pay for....If I were to eat one last burger, this would be it.

    This was my 2nd time eating at this restaurant. The first time, over a year ago, the food was…read morepretty warm, even considering the drive from the restaurant to my daughter's house about 10 minutes away. That visit, I got a burger not on the menu now, don't remember the name, but was spicy. If I based my opinion solely on visit 2, I wouldn't give them 2 starts, I'd give them a negative rating. My daughter had outpatient surgery, and wanted a burger. She had recently gotten food at this location and remembered it being good. But yesterday? Yesterday, it was horrible. Since the burgers are "smashed", I was gotten a double cheeseburger. I don't know what kind of sauce was put on it, but it left a taste in my mouth that only brushing my teeth helped. My burger was half out of the bun, the bun was crushed, the meat was slightly chewy, so I took one patty off. This food is expensive, and there are no combos. Since I didn't want a soft drink, I got the double burger (again, a hot mess) and fries. The order was placed, and when my daughter's husband arrived to get it, it was already sitting. Obviously, it was almost cold. When I visit this area, I'm treated by my daughter and her husband, and normally, I'm pleased. Sorry to say that this visit has totally turned me off to ever returning to ANY Shake Shack. I was starving, since we had skipped breakfast, but I regret not just heating up the leftover Chinese from Tuesday night. Avoid, avoid, avoid!

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