stopped in for a couple biscuits after fueling up while my wife was at an appointment up the road and I went out to the car for a couple of pennies because of the impending shortage... I was met halfway back by the cashier smiling big as life with my biscuits in hand - in a bag actually, 'in hand' being a colloquialism. I gave her the pennies despite assurances it was unnecessary and went back to the medical center to wait for my wife and nibble a biscuit. in the bag was a pair of large fluffy buttered biscuits still warm from the making!! them were good biscuits... seems a lot of places make 'em smaller and more puck-like but this store makes 'em honest; just like 1977 :-) oh yeah... read more

Bojangles - full size biscuit - Fast Food Near Me - Charlotte, North Carolina

They always close an hour or two early, I live down the street and come to this place often. The manager in the video I guess loves to do whatever he wants. Please change the store hours if this is the case read more

The food is normally hot & fresh. Recently service has improved, which prompted my review. The new breakfast / lunch time crew is surprisingly pleasant and I really appreciate that. read more

The morning crew is absolutely fantastic and so nice!! The manager in the morning went out of her way to see me and tell me happy holidays and all of the workers are so friendly!! Food is always hot and fresh and my sausage biscuits are perfectly cooked! 10/10 crew for sure!! read more

I was craving a fried chicken sandwich and remembered there was a Popeye's just down the street, but then upon arrival realized it was a Bojangles', whoops! Needless to say I figured I'd give it a try. Having never been to Bojangles I decided to go with the chicken tenders meal. Three chicken tenders, cole slaw, and mashed potatoes. My order didn't take too long, but nothing stood out. The chicken tenders were some of the smallest I have ever seen. Although fine, nothing great. As for my sides, I loved the cole slaw, but would not get the mashed potatoes next time. The gravy was not typical, but rather a breakfast gravy with sausage. I get it if it came with a breakfast burrito or breakfast meal, but not lunch or dinner. In addition, wasn't even that good for a sausage gravy. Overall, service was fine and the food was just okay. Not sure I would rush back. Now, I will drive a little further for the Popeye's chicken sandwich I was craving ! read more

I haven't had the best luck with any of the Bojangles locations in Charlotte since moving here. The staff always seem preoccupied, upset, or over their job. This location had me waiting for 40 minutes in the drive-thru when there was only one car in front of me when I first arrived. They took the order of the car in front of me after they had been waiting for about 15 minute and then came on the intercom to ask me to wait. 20 minutes later they took my order and when I got to the window the other car was long gone. I noticed the workers inside texting on their phones and talking to one another. No one seemed interested in actually doing any work. They said they were out of all their sauces and only had ketchup available for the chicken supremes. I truly hope management is able to assess the work being done and either train the workers there or replace them with some that don't mind working. read more

Have ordered takeout here several times and my experience is that the food is always ready, hot and to order. The service staff are great and the restaurant is spotless including the parking lot -so what does that say about the management and associates. Our usual is chix sandwich, tenders, green beans, biscuits and Mac and cheese. Bojo is my preference for chicken takeout and ive tried most places. Im not sure why there are such low reviews. But i highly recommend this location. read more

nasty and they keep cold old food don't waste your money here! i work near so I been To this location plenty times nasty old cold every time

Visited this location while management was short staffed and limited items. Not only did he accommodate my request, the food was hot, fresh & took less time (& much friendlier) than a fully staffed fast food chain elsewhere. Just thought to leave this review as sometimes, our hard efforts go unnoticed. Thankyou, read more

showed as open on the Uber Eats app. Allowed the Uber Eats order to be placed, but then were very rude to the Uber eats driver, and said they had nothing that we ordered read more

I usually only get breakfast from here it's pretty solid nothing to hype up about! The biscuits are still one of the best. read more

Bojangles - e front of the restaurant - Fast Food Near Me - Charlotte, North Carolina

The manger was rude and asked me to come inside When I came inside I saw customers that had no mask on walking about and multiple staff members with no mask on. At the door sign there is clearly stating you need to have a mask on and they have a table with masks to grab. We are still in a pandemic I don't understand why the staff isn't wearing masks and why they aren't doing their job and saying anything to the customers read more

Bojangles - Staff without mask And customer without mask - Fast Food Near Me - Charlotte, North Carolina

Forgot the FAMOUS biscuit .. look at those inchworm supremes :( -$11 so sad bojangles used to be goood read more

Bojangles - Forgot the FAMOUS biscuit .. look at those inchworm supremes :( -$11 - Fast Food Near Me - Charlotte, North Carolina

Very rude employee, extremely unprofessional. Was wearing her own personal pink hoodie (that was actually quite dirty) with Weed crocs??? When everyone else was wearing their uniform. She also had AirPod in as she took my order. When I ordered a chicken biscuit then asked if I could please change it to the meal, she responded very rudely; saying it's already rung up. The restaurant was fine looking, the other employees were working well but she was horribly unprofessional. read more

I love Bojangles. Especially now!!!! I used to go there as a kid and wish they had one in Maryland again. read more

The chicken taste like lemmings and the tea is too watered down - with liberal tears. Keep your politics out of my fast food!

Well I pulled into this Bojangles to grab food before the bridal expo. I was super excited because they had flags everywhere that read "Grand Opening". I knew this wasn't a new location because it's been here for year. I saw no upgrades, changes, or new paint. So I wasn't sure exactly what they were celebrating lol. As I pulled around after ordering my food I looked in the window and their food score was a 91.5. That's not good especially if it's a "Grand Opening". Someone's lying somewhere and giving out false hope! read more

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My first time going to Bojangles and it was great. I had no idea what to order and the lady over the drive through microphone was very patient in explaining what was what and giving me recommendations. I had the Cajun Fillet Biscuit and it was just the right amount of spice on a great fluffy biscuit. The dirty rice was good and to top it all off, CHEERWINE!!! Thank you for a great experience my first time there. I will be back!!! read more

Service god awful food wrong. Workers are just terrible. Rude and loud. Absolutely No respect.!

What the actual fuck. Pulled up to drive thru with 1 car in front of me. 15 minutes later I realize no one has been interacting with the customer waiting! Cars behind me are driving away. So I decide to call to see what the problem is. No one answers phone. Drive around and park to go inside and order. No one at register for 10 minutes. Don't know what the fuck they're possibly cooking or doing since NO ONE has been ordering via drive thru or dine in. No one speaks or says be with you in a moment. Wasted 30 minutes of my day giving the benefit of the doubt for some dry over rated chicken. Fuck this location read more

This is the cleanest, friendliest Bojangles' that I have been to. Food was fast and fresh. Great job

How hard is it for you guys to fill a drive-thru order correctly? I ordered the two piece white meat dinner with pintos. I get home and I have dark meat in the box. The cashier rang it up correctly but the careless employee who filled the order screwed up. Very annoying. But this illustrates why these careless morons will be out of a job when the minimum wage goes to $15 an hour. For $15 an hour, Bojangles can hire someone new who gives a damn about the job and can perform basic tasks competently. 7-23-21 Made the mistake of visiting this location again. Customer service here at 2 pm on a Friday ranks somewhere between "desultory" and "non-existent." Apparently, store management is AWOL. I got the new "Bo's Chicken sandwich" (fried) and it was so dry I nearly choked on it. Bring back the old Cajun Filet sandwich with the Mayo, lettuce and tomato. It was much better than this new, poorly executed replica of Popeye's. read more

Isn't much. Food is meh and the staff is unfriendly In town for business and I wouldn't go there again read more

Disgusting food, management did nothing to fix their employee's nasty attitudes or do anything about the hair in my chicken. Will NEVER go here again, KFC is way better anyway read more

I'm still on the fence when it comes to Bojangle's. "Gasp! Did he really write that?" I know, I know. Bojangle's is a Carolina institution. But, I'm not from the Carolinas. I grew up on the border of Texas and Louisiana, where we had ample access to both Popeyes and Church's. Bojangle's Chicken is tender and juicy, but it just lacks the flavor I prefer. Anyway.. this one on Monroe is the Bojangle's I visit most often because it's the closest restaurant to my job. Boy do they take forever to make your food. For example, I started writing this review a good 10 minutes after I ordered a grilled chicken sandwich. It's now been another 10 minutes and I'm still waiting. Fast food, this is not. ***Update*** After waiting in the drive thru a few more minutes, I parked and went inside to check with the manager, who told me 'Chicken Salads' normally take more than 10 minutes and seemed confused when I explained that I ordered a chicken SANDWICH. Needless to say, it's now taken 37 minutes to make me a grilled chicken sandwich. Note: they did throw in some free fries for the inconvenience read more

I don't normally write reviews, especially about a fast food place. But boy, do I wish I could give them 0 stars. employees at drive thru asked "did you get your drink" as soon as i pulled up, i said no and paid, then received my food and card without my drink and she said "have a good one" as she slams the window. took 5 more min for them to make my drink. also, without question, the worst piece of chicken i have ever put into my mouth. it tasted like it came from the periodic table, not bojangles. fries were like biting into a water bottle. read more

Visiting friends in Charlotte, stopped in for a quick meal. We were horrified, the food is inedible. Dirty restaurant.

We don't have one here but we love the Bojangler and I cannot say enough of the Cajun biscuit! This is always our first and last stop when we travel through. Keep up the great work! read more

Since the Bojs in Midtown was closed, this location was a short drive away to get our Boj fix. Went through the drive-thru, but the staff was nice and patient since it took a while deciding on what to stuff our faces with. It was late in the evening (8:30ish) but the biscuits were still fresh and the chicken was just what we needed. The fries that came with my cajun fillet biscuit were just what I wanted. This location has the perfect seasoning/fry ratio that makes you sad when you reach the bottom of the bag and see that you are all out in about 5 seconds. I do have a special place in my heart for Popeye's, but living "down south" I have definitely come to love the tradition that is Bojangles. read more

Probably the worst Bojangles location. Staff is horrible and its always a long wait for some cold chicken. I'm sure they don't pay attention to reviews because this place should've been shut down a long time ago. Such a shame. read more

Really want to love this location but the food is usually lousy and service is poor or attitudes prevail. Chicken and biscuits are their staples but a lot of times, sold out with a long wait time. Breakfast meats are sold cold on a hot, greasy, biscuit. BoRounds are good but hot and chicken greasy tasting. Feel free to beg for extra napkins. read more

Every day I come up here these mfs don't go bo berry biscuits just pure fucking lazyness

Bad service. We've counted each time we go there to see if it was isolated. We're at 5 consecutive visits where this place fails. Whether it's a wrong order, bad attitudes or taking 15 minutes for a drive thru order, they've done it all. I have yet to encounter any friendly employees, which is sad because Cotswold and midtown are always super friendly. Tip: Make sure to double check your order when you get it. Check everything. Even if you said it 3 times in the order, odds are they still screwed it up. read more

Horrible horrible location. Terrible customer service. The front of store is always dirty so I fear what the back looks like!! Their hours are not actually their hours as they often open late and close randomly. Employees are rude and slow. There is a KFC close by, don't waste your time here please. read more

Terrible management. Stood around while her team member was taking orders and making food jerry did a awesome job given everyone else was sitting around texting he deserves a management position for sure 7/13 1pm read more

Personally I prefer zaxby's chicken, but this is the perfect hangover food. Fries are pretty bomb... Generous dipping sauce amounts.... 4/5 stars and I will come back next time I'm hungover. read more

The WORST BOJANGLES IN CHARLOTTE food is NEVER fresh there is ALWAYS a wait i mean like a ridiculous wait like 10-15 mins it's 9 am right now and i jus left the drive thru line because they had no biscuits made like what kind of shit is that how do u have no biscuits made lol this location is jus horrible all the way around i usually go out of my way to another bojangles jus to avoid goin to the Monroe rd location GET IT TOGETHER!!!! read more

The BEST biscuits I have ever had in my life, much less another bojos. TALENT. That's all I have to say. They is a biscuit queen in that kitchen, y'all hear? She's not playing, she didn't come to take names, she came to make biscuits and kick some serious A. S. S. This Bojangles may as well have created the biscuit. DANG! read more

I've reviewed a couple Bojangles, because, well... let's face it... I should probably just LIVE at this establishment with as often as I frequent the place. However, with that being said, I've noticed not all Bojangle's are treated equally either! THIS location is one of the best I've gone to so far. When I drive up in the mornings I am greeted by a super nice person who get's me oh so ready for my delicious sweet tea and breakfast. I pull up my car, and it's not the traditional blaghedy blah blah from that speaker. Oh no, instead I get "Welcome to Bojangles, it's BO TIME!" I can hear the smile on her face when she tells me, and this makes me even more excited to get my sweet tea addiction satiated. NOM.. I pull around to pick up my stuff and the staff has ALWAYS had a smile on their face and my food and world peace curing tea is waiting for me. FAST service, and super friendly... what more can you ask for from a fast food joint? IT'S BO TIME!!!! read more

It's about time I review my favorite fried chicken chain. Yes, the quality of the actual branch may vary depending on location, but the quality and taste is pretty consistent. So this review is really not about the actual location, but a love letter to Bojangles as a whole. Bo's was the first ever restaurant my dad took my brother and I to when we first moved to Charlotte, NC the summer of 1996. It was a hard time as we moved to a new state, and I had to start my sophomore year at a new high school where everyone practically grew up together. Pre-Bo's my favorite fried chicken joint was Popeye's. I'll never forget the first time I tried Bo's crispy, tasty, crunchy chicken skin or the saltiness of the Cajun fries. The dirty rice blew me away - yummy pork sausage in the rice, what? I got hooked on sweet tea because of Bo's. And who doesn't love the Bo Berry Biscuit?? Thus began my lifelong love of Bojangles. It has been present at most important milestones in my life: my friends held a surprise 18th birthday breakfast for me at the location near our high school; we ordered tons of tailgate specials throughout college and pharmacy school at UNC-Chapel Hill; it was one of the first meals I was able to eat again after losing my Dad to a heart attack the summer of 2010; it's the meal I eat at the airport every time I flew home to take care of my mom while she was fighting breast cancer and now when she's fighting heart failure. Sadly, I live in Chicago which does not have any Bojangles. I make it a point to eat it at least once when I'm in town. This location happened to be the one my brother drove us to directly from the airport when I flew in for my mom's scheduled heart surgery. It was already a stressful time, but we were greeted with patience at the drive-thru ordering machine and with a smile at the pick-up window. That and the familiar comfort food helped me emotionally prepare for my mom's surgery - which thankfully went well. Thank you Bo's for the food and especially the memories - both the good and the bad. You are the definition of comfort food to me. BTW, I seriously considered bringing Bo's chicken up for my wedding in Chicago, but the logistics were the limiting factor. read more