7/10 as far as the food goes the hash circles for breakfast were good! The chicken biscuits not so good that thing was dry as heck! You need a whole drink to be able to get it down lol! The service... well the lady asked for us to drive up and she would take us out order in 2-3 minutes 10minutes later still no food!! I had to go inside to ask for my order which was just sitting on the counter so much for going through the drive through defeated the whole purpose at that point lol read more

Food took more than 45 minutes to make. Staffs were eating while handling food. Orders were messed up. I got food poison the same day. Most unhygienic Bojangles ever. read more

A good representation of the franchise and conveniently located off the interstate. It was a weekday about 6PM and there was no line at the front register and most of the customers were in the drive-thru. I was greeted and my order was taken and filled in a timely and friendly manner. The dining room was clean. I ordered the chicken BLT sandwich and it was a nice, plump, and generous piece of white meat cooked correctly and fresh. read more

WORST BOJ ANYWHERE!!! It's been going down for a while and is now totally worthless. This is what poor management, no training and no accountability looks like. read more

Every table in the dining room dirty No one filling dining room orders Order came out wrong Workers appear not to have a clue read more

Manager Josh went above and beyond to resolve an issue I had on the APP and restored my faith in customer service. Big thanks to Josh!

line has three cars and took 25 minutes for me to receive my order. had made my order 10 minutes prior to me leaving my residence and even then food took almost half an hour. even after receiving my order food was terrible. unbelievable if i could give zero stars i would. read more

Horrible service, managers and cooks. Go to Zaxby's.!!! I love the flavor at a normal Bo's but this place makes thank god I don't live here

First time eating here. The biscuits were surprisingly good - a lot better than the other bigger chains, like McDonalds or Burger King. And their hashbrowns nuggets, Bo rounds, were huge. Got our food pretty quickly despite the busy drive-thru line. Next time we cross one of these, I'm definitely gettin' some mo' Bo' read more

Don't bother calling, they won't answer the phone, I called 30 minutes straight trying to get a online order fixed, no one answered, I had to go to the store. 3.5 hours before closing and there was nothing in the heat trays up front, 2 bags of garbage leaking fluids on the floor, container of dirty water on counter where food is served. Asked manager why no one answered the phone, his excuse, we were cleaning for the past hour. Damn it takes a whole store to stop what they are doing to clean? Should be continuously cleaning read more

I wish I could leave less than 1 star. I'm so tired of paying for crappy service. I work 3rd. On the way home after work I stopped by to grab breakfast for the family. They left a Bacon egg and Cheese biscuit off. They charged me 3.69 not counting tax! I'm so tired of paying for crappy service. It's my fault as well, I should have checked it before I pulled off, I shouldn't expect them to do what I pay them to do on their own with out me double checking them. I'm too damn tired to drive back and get the biscuit. I'll just do without and let my family eat theirs. I won't starve, but I sure won't get what the hell I paid for either. Do not give these people the same opportunity to rip you off please. If you feel the need to go there, just drive by and throw your money out the window. Don't waste your time or money with this place. read more

I like to start with that their food is good. But when I tell you that they didn't get our order right I was mad, we got 2-3 large fries and got one, we a unsweetened tea and got sweetened tea. And the thing is we live far away so we were even debating going back to just waste gas. I can say the service was ok but they didn't even ask what drink I wanted when we order. Plus we got two condos they didnt put the food in the bigs boxes. read more

I try to avoid going to this specific Bojangles location but I was on this side of town so I thought I would give it another try. It was 5 in the afternoon. Ordered a gravy biscuit but the gravy looked as if they had made one batch of gravy in the morning and kept watering it down to make it last all day. I told the woman at the window about it and asked if I could get a butter biscuit instead. She shoved the bag in my hand and when I opened up the wrapper the biscuit was Drowning in butter. Not edible. read more

Bojangles - Overload of butter. Cold biscuit. - Chicken Shop Near Me - Dalton, Georgia

The drive thru cashier didn't understand our order. Which was fine. We just let him know again at the window. But, He then rose his voice to tell us to "speak up man so I can hear you." His whole demeanor was very rude. This was first thing in the morning. Maybe he woke up on the wrong side of bed. I think he was the shift lead though based off his attire his tone sets the mood for everyone else in the restaurant. I Wish I could of got his name he really doesn't need to be in a managers position. We won't be back to this bojangles and suggest steering clear. Food was what's to be expected at any bojangles. read more

second time in a row I have had my to-go order wrong out of 2 visits this month. I will not be returning bc it was not even close. Not to mention we lost money based on what we paid for vs. What we got.. do better dalton, GA location on college drive is trash. 0/10 only gave it 1 bc the 0 wouldn't allow a post. read more

Customer service makes you feel like a nuisance. Pull up to the drive through and meet you with a sarcastic..."what can I get for you" in a lethargic tone, as if your patronage isn't welcomed. After this.. the large sweet tea I ordered is an unsweetened glob of brown liquid the Cajun filet biscuit was hard as a rock and the chicken had been under a warmer for most of the day, it was dry and hard.My advice, go to Zaxbys.... it's more pricy but way better Customer service and your order will be right. This Bojangles has done this repeatedly... I'm local and it's not a one time event. Go somewhere else. read more

I've gotten breakfast there before my class at Dalton State College a couple of times. I will say I did felt rushed at the drive thru while placing my order, but they are quick with the food and it was good. read more

we have gooten biscuits there last couple days they are so hard you can't eat them, you can't reach anyone at the phone listed the mailbox is always full, they need to close out something there that can serve decent food. something worth paying. read more

I ALWAYS get the same thing from bojangles ,(a chicken breast and a large fry with extra seasoning) well I ordered and paid and when I pulled off I went to grab some fries out and notice there literally not a single spec on seasoning on the fries but I wasn't mad I just went back through the drive through and got some seasoning on the side when I get to the window the lady brings me a chicken breast and says we forgot your breast sorry and I look in my box and sure enough there was tenders instead of a breast well then I was like oh okay no biggy I go park to eat and I tear open my chicken breast and see this . Now I'm no food expert but I have been eating bojangles chicken breasts for years even breasts from other restaurants and I've NEVER had one look like this . I was not about to eat that . So I called them and asked for a manager to come outside and see this and he came and all he said was thats a chicken breast and then he just went inside and sent another worker out to bring me a new chicken breast . ‍ correct me if I'm wrong but chicken breasts are white meat so that should not look like that and not to mention you can clearly still see pink in the chicken. I do NOT recommend coming to this bojangles . read more

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It was a terrible night for Bo-Time, as I ordered a 12pc Supremes Box, which took over 20 minutes to get my order. I got back to my hotel room and took one bite of a strip and tossed the whole order in the trash. They seemed to have been cooked in old oil and they looked it, they were greasy, burnt and just all around nasty. Called the manager and she admitted that the oil was old and dirty and they were changing it out, said that they must have dropped my order in the old oil. The staff should have known just by the look of the strips something was wrong. Let alone the cooks should have known that the oil was no good. Wasted $16.90 and got nothing to show for it at all. Manager said she would replace it, if I wanted to come back. But I've already been there once and was settled down in my hotel room. She could have at least made the offer to refund my credit card, but I got the feeling she was busy and not interested in my issues. read more

I am very disappointed. This food is way over priced!!! The dinner meal i got was crap. I tried ordering but they were out of what I wanted. And the meal did not come with a beverage and tasted old crappy. I will never waste my money here agian. Crap crap crap. So unsatisfied !!! read more

my friend stop by Bo- jangles to get us something to eat & all 3 of our biscuit has little black hairs in them...they won't answer the phone for us to get a refund. read more

I eat here when I visit my girlfriend that lives in the area. The food is mediocre with the exception of their biscuits but there's something more sinister at work here. I have began noticing that EVERY time I get back from my trip that someone is stealing my card info and using it to purchase Disney movies. The ONLY time my card leaves my possession when making a trip to dalton is at THIS drive-through. Heed this warning. read more

Made a quick stop before a Graduation at the Dalton Trade Center ordered a Grilled Chicken Sandwich which they advised they would take 8 minutes. Which was worth the wait chicken was hot and juicy. read more

i normally love Bojangles breakfast but this morning me and my friend went by and the lady at the window was very rude. my friend got a order of gravy and biscuit, we then go to eat our food and the gravy was literally like water and was spilled everywhere in the bag and all of her. read more

First & last time. Ordered chicken tenders...one was half raw! We were in a hurry so just left!

I was very impressed with the orderly staff and the clean, organized facility. The biscuits are better than Popeyes and the chicken was hot and juicy. I was generally pretty happy for someone who deplores fast food. If Trump gets elected I suggest he buy all the stock and make Ben Carson CEO. They could sell watermelon as desert. read more

I never leave reviews, but I had to do it for this place. I ordered my usual Cajun filet biscuit with no rounds, and was told the bo rounds would take about 5 minutes. I thought, "well I can wait for fresh bo rounds" and just proceeded with the order. As I got my food I noticed three teens on their cell phones laughing about, which I don't really care about, considering they are about to close and they have no customers. Well when I got my food and proceeded home, I snack on the rounds and at first felt the warm outside, but in the inside was met with a undercooked flavor. I went on to eat them, as I didn't consider that to be that much of a problem. Well when I finally sat down to eat my biscuit, the first bite I took left me disgusted as I notice raw chicken. This amazed me because the outside actually was really dry and I could tell was sitting under the warmer for a while. But for it to taste that old but be as raw as it was really amazes me. Have never had problems here with lunch and breakfast, so I expect the reasoning was the lack of training the dinner staff have considering I ordered at around 9 pm. read more