Quan is an amazing employee! Came by the drive thru before close and a super nice guy especially for working all day. He deserves a raise!

7/13 Best Bojangles in Charlotte! I only went for the tenders (iykyk) and I was not disappointed! We went about an hour before they closed and the food was fresh. They accidentally gave us less than what we ordered and so we went back around and their customer service was friendly and they made it right. I loved their new house-made ranch but I think Honey mustard will always have my heart. read more

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We visited Bojangles on South Tryon around 9:40 PM we ordered sandwich Combos and were given the wrong order. When we called, they told us to come back with the receipt to fix it. When I returned, the manager ShaRon acted like I was trying to get over on them, even though I had proof of purchase. After waiting again, they only replaced the sandwiches instead of the full meals we paid for. We told them to keep the sandwiches.Our family eats Bojangles often, but this experienc read more

Bojangles - This was supposed to be sandwich combos - Fast Food Near Me - Charlotte, North Carolina

Had a kids bites meal. Ordered an unsweet tea but got sweet. The bites lack in flavor and just taste like flour. The mashed potatoes were lumpy like the flakes didn't completely dissolve. The sauces are about 1/2 filled. Overall experience not good. This is a hard pass for me in the future. read more

I used to go daily until I saw a manger with a black shirt assembling food with bare hands. I immediately voiced my concerns and didn't go back for months. Today I went and I am SO DISAPOINTED with the quality of the food! I ordered 2 plain and 2 sausage biscuits. I was told they didn't have plain but had sausage. The biscuits were BURNT, soggy and completely fell apart!!!!! I believe they were left over from the night before. I'm taking the food back for a refund! read more

I don't have a problem with the food here, I have a problem with the staff! Went to the drive thru, got to the pay window and was told they can't accept tap, card only. Ok, no problem, told them I'll just move the money to a card I had available. Real simple solution. As soon as I hit the transfer button, I'm told I can come inside and pay tap. I explain I just moved the money to the card give it a moment. Another person, NOT working the window decides she needs to chime in on the time it's taking me to pay with an attitude, Ewe . Whoa girl, because that's what you're grown self was giving, it's Not my fault the taps not working and now I've moved my money to a card to pay. So I'm told again I can come inside and tap....... It's too late the money is already moving. ALSO, I'm not required to move and come inside when I chose to use the drive thru to AVOID going inside. Maybe if I was told at the ordering window that I couldn't pay tap, I would have been better prepared. Hell, maybe the tap stopped working after I ordered, but to give me crap for moving the money so I could pay WITH CARD as I was told, didn't require any sass. I was calm the entire time it took (1.5 mins) to make that happen. Drive thru timer going or not. I'm the customer, not your friend, not a fool or child, stay professional. I could understand if I caught an attitude over the tap not working, but I ain't do NOTHING to you! read more

9:00 pm and they were out of cole slaw and wings. I didn't want a lot of wings, just one to fill out the rest of my two-piece meal would have been great. And how are you out of cole slaw? Ugh! I was all set to drop them to two stars but they put an extra piece of chicken in my Bo Box. Instead of breast and wing, I had breast, thigh and leg. So yeah, they paid me off. The young lady who took my order and handed over my box was pleasant. A-OK. [Review 14226 overall, 1549 of 2020, number 2675 in North Carolina.] read more

This is hands down the Absolute WORST Bojangles I've ever had the non pleasure of trying...the food was horrible and it shows in the display. You could tell that the flour wasn't sifted during prep, just see how the fried chicken looked! We ordered a twelve piece with three sides...@ least the sides tasted fine but THE CHICKEN??? Either someone lost a bet of it's gotten to the point that they just don't care. Thought it was a fluke so we took it back and reordered. Same thing so NOPE. This is the one on Tryon St. in Charlotte just to clarify. read more

Spent three minutes ordering via an AI bot in the drive-through before being told by a worker that they were closing thirty minutes early.

Just unbelievable what the food has come down to here. I got the 5 piece Chicken Supreme and the size of the tenders is completely unacceptable. Photos are shown below. They are the size of the honey mustard container. There is nothing Supreme about these. So disappointed with Bojangles. read more

Bojangles - 5 piece chicken supremes - Fast Food Near Me - Charlotte, North Carolina

Omg this was just terrible. this is my first time but was expecting something good. Yikes. Well that cured me of Bojangles for sure

Wow! I've never been to a Bojangles this bad. The food came out fine, but the staff were rude. The girl taking orders was ON THE PHONE while taking customers, and made me wait at least 5 minutes before addressing me. Not one of the other workers even so much as glanced at her oddly, so I'm guessing this is normal behavior. Pretty pathetic. Like come on...no decorum at all. read more

Oh my god. Sweet jesus this tastes like a marriage between KFC and Popeyes chicken. I'm a Popeyes fan, but I was in the area and had to try the different friend chickens. For $2.79 I got a biscuit and drumstick. I asked for the drumstick since I was due to eat lunch in a little bit. The breading reminded me of KFC and the seasoning had a slight kick which reminded me of Popeyes. The biscuit... oh well it was soooo buttery. I want to eat 10 more of those. I definitely love their biscuits more than Popeyes. It reminded me of Red Lobster biscuit a bit minus the cheese. read more

Bojangles - hand holding a box - Fast Food Near Me - Charlotte, North Carolina

This restaurant is perfectly able to open its dining room. They choose not to. They use Covid, or whatever excuse, to keep their dining room closed. It is an excuse to offer less for the same price. That's how they see us. I don't see the value in waiting in A drive through line when there are better brands with better products that are willing to offer more. The truth is drive through customers are much more profitable than dine in customers. They use Covid, or whatever, as an excuse to upgrade their profits. If they're telling you they are doing this for your safety, it is simply not true. Don't drink the Kool-Aid. I'm not going there until they open their dining room again, maybe never. There are competing brands that offer more. Why should I waste my money there when better is available. read more

Bojangles has the worst coffee cups, that leak at the top, and make this awful brown coffee stain on the rim. So I asked for a styrofoam cup in the drive thru. The lady says, "It comes in a styrofoam cup." So I assume, "Perfect, someone made some changes." I get to the window, and nope - still this cheap paper cup." So she says, "I have to pay for a styrofoam cup. $2.37. So I said "Since you're charging me that much for just a cup, you can put something in it. I will take a tea. I don't know why I didn't just go to Starbucks when I had the chance this am! read more

Fast food fried chicken. About the same quality as a KFC. The chicken is battered and fried, but at least the biscuits are made fresh every hour or so. Its a southern chain (I live in Hartford CT and havent seen one here in the north) but they are popular fare for football games, picnics, etc. Honestly, there are a lot worse options for fast food, because at least here you know you are getting chicken (as opposed to pressed chicken patty), but you are better off getting a rotisserie chicken from a grocery store. read more

Of all the locations I've visited, this one has definitely been the most consistent with the quickest service. My order has always been correct and the person in the drive through has always been nice and patient. It's also conveniently located between my house and my Aunts house so lucky me, I get to stop here quite often! Food is always hot, order is always right, can't beat that! read more

So, I was gonna let this Bojangle's slide for this stunt they pulled the other day, but I had such a poor experience at the one on E. Woodlawn that I got RE-PISSED and had to come here and tell y'all about my experience. So I leave an hour before work every day so that I can stop, get food, and have some down time before clocking in. For some reason, I was compelled to leave an extra 30 minutes early and after this trash experience, I know that the Lord was making an example out of every Bible verse that speaks on PATIENCE! I order my food (4pc Chicken Supremes, large fry, bottled water, and a BoBerry). So I get to the window and the cashier says that we're only waiting on my BoBerry biscuit and that I'd have to wait FOUR MINUTES! FOUR! So I pull up and turn on The Read (shoutout to Kid Fury & Crissle). I knew something was up because Crissle got through two listener letters and I was still hungry. I look up and 10 MINUTES has gone by. Not a fry in sight. No chicken. Not even a napkin. At this point, I'm gonna need something on the gas I'm wasting, while waiting!!! So... I get out of my car, walk inside, and let them know I'm waiting on my food. Remember, I'm waiting on ONE BOBERRY! After 5 more minutes, Someone, who I'm assuming was the shift manager walks in and I let her know I'm waiting. She gives me the hospitable "baby, it'll be out in one moment." After 5 more minutes, someone else boxes the chicken, fries, and BoBerry together and hands them to me. I go back to my car, look in the box and what I saw in that box was the most disrespectful sight. Y'all... my chicken supremes looked like a rabid dog had mangled them. Instead of 4 chicken supremes, there were 8-10 attempts at Chicken Supremes, but were actually shredded chicken nuggets. Fries were so limp, they needed viagra and to top it all off, THERE WAS NO BISCUIT AND NO DRINK!!! I paid $9, waited about 20 minutes for my "fast" food and got nothing, but a failed commitment to good service and a bunch of broken promithes, promithes (shoutout to 3LW). Only reason they're even getting a half a star is because that BoBerry was BoBangin' and the shift manager seemed sweet. She reminded me of that aunt that drinks Pepsi and smokes Newport 100s, but can also cook some amazing greens! If you're reading this, Auntie, you're invited to my house on Thanksgiving, BUT DON'T YOU DARE walk up in here with anything out of that ratchet chicken coop y'all call Bojangles. NOTE: If your customers have waited longer than 15-20 minutes on a simple order, they deserve something complimentary for waiting because it is a what?! AN INCONVENIENCE! Like I said before, Bojangles Corporate office will be hearing from me bright and early tomorrow! But Google says the office only has a 2 star rating as well so y'all JUST MIGHT be getting another review! read more

I think the chicken tasted way better than KFC but fell short of Popeyes or Church's--still a worthy contender. Unfortunately all of my sides were cold: seasoned fries, mashed potatoes, mac n cheese, and dirty rice. It's hard to give a place a fair shake when the food is about as cold as you having left it out on the counter overnight. I generally am not bothered by slower service when things are busy but I'm one of three bodies in the store--how long does it take for me to awkwardly stand there to ask for hot sauce before getting noticed by staff chatting it up in the kitchen even though they dead ass look at me in the eyes while I ask "excuse me" over and over in vain? The answer is 4 minutes. At least the biscuits are tasty and soft but I wish mine was at least served above room temperature. read more

Bojangles - Cold fries, cold dirty rice, cold biscuit, cold mashed potatoes, cold mac n cheese. Chicken was fine. Sweet tea was enjoyable. - Fast Food Near Me - Charlotte, North Carolina

I love Bojangles! I'm from up North and we don't have a Bojangles in IL. I've heard how good it is and had to try it out. I'm a fan! This is my second time coming to Bojangles. This location is right up the road from my house. Dangerous for me. Good business for them. I like their iced tea, chicken supreme, dirty rice, biscuit, and fries. Their fries rank as number one on my list for fast food fries. Perfectly seasoned! Dip them in the honey mustard you guys!! Will try exploring their menu more next time. Must say that this was my first drive thru experience and no complaints. read more

The fried chicken here is really good - better than popeyes! I liked the green beans and the fact that they serve breakfast all day (even though I have sworn not to eat any of that fatty, artery-clogging, biscuit-egg goodness). The sweet tea here is also pretty legendary as they have so clearly advertised. 4 stars just because my arteries are clogged and I'm struggling to get out of this Bojangles food coma right now. read more

Something good has changed here. Something good! I just got home with my food. Whoever is making the biscuits now at the Arrowood location needs to be allowed to train all locations. They are perfect! I got chicken, a biscuit and dirty rice. All cooked right and delicious. The biscuits are "oh my goodness!" Please keep him/her there! read more

I ordered a Kids Meal - Supremes with extra season on my fries with honey mustard. Once I received my order and drove off, I realized that my order was not correct. My French fries tasted like they have been sitting there for a while, no season on them, and no honey mustard. Went inside the restaurant to get fresh French fries with season and a honey mustard. Once I got home, I realized that my tenders were very dry and not hot at all. They tasted like they had been sitting there for a while. Definitely was not happy with my meal at all this time. read more

During a pandemic I would expect a higher standard of food handling from such a big franchise. Disappointed and turned off, will never eat Bojangles again. Save your money DO NOT EAT HERE! I Ordered a kid's Mac & Cheese and found blobs of green mold in it. I am sick to my stomach as a mother for even feeding this trash to my 3 year old son. It's extremely neglectful on the restaurants part because how long does mac & cheese need to sit to start to mold...WEEKS! We've eaten at this location MANY times due to the close proximity and my baby's love for their biscuits, but they will never see another dollar from me. Do not eat at this restaurant they have no regard for food quality or safety. DISGUSTING!! read more

Bojangles - Moldy Macaroni & Cheese from kid's meal. - Fast Food Near Me - Charlotte, North Carolina

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absolutely rude and waited 25 mins for 2 biscuits and fries there were 2 cars waiting in front of me and there were 3 cars waiting for food behind me too there was 5 people working from what I say at the window this is the worst bojangles I've been too. read more

2nd stop for the morning after Jack in the box, not much better. Was waited on after standing at counter with 2 others for 5 minutes, young man who was the counter person was to busy trying to be cool. Walked away and stayed away from counter for another 5 minutes (waiting on fries in the back) While waiting I watched a young lady put 2 biscuits in a box, look at them and turn them over, per another lady "That way the gravy will cover the burnt top". Usually pretty good service but today was not that day. I would pass on the Biscuits and gravy, service is better at Drive thru, she is not "Trying" to be cool. Young man, when you set a bag on the counter between 2 customers and look away without talking, we do not know who's order it is. Proper response is "This is your order" not "uh-huh" when asked who's order it is. Fast food has now gone to the adage of "Take it or leave it" Maybe as consumers we should be leaving it more often..... read more

Very rude. Stud there for 5 minutes with absolutely zero acknowledgment. Finally when walking out they looked at us for more then a second. I said you know you could at least acknowledge people instead of ignoring them. Her response was there were 5 people before you. Um sure you are getting people their food but that doesn't mean you can't acknowledge those waiting instead of making them feel ignored. read more

I messed up when ordering a tailgate box and once it was ready is when I made them know of my mistake. They fixed it and made sure I got my money right on my card. They handled it so well and the manager was kind, and very professional. They were great! read more

By far the WORSE experience i've ever had, I was on my lunch break with a few coworkers, and as we were laughing and chatting one of the coworkers made a very rude remark stating that we are too loud and what the F are they waiting on? I had an issue with her saying that because how is the volume of my voice distracting one from putting chicken in a box. The employee, then asked if I had a problem and I told her that her attitude was disgusting, she started to take off her jacket, tried jumping the counter and even opened the door and got on the floor, started throwing chicken and even was louder than what she originally got upset about. it was a MESS! The manger at this location did apologize to us for the employee's behavior and even refunded me and my coworkers our money. Thank you for the manager who actually had common sense, however because of the employee was so disgustingly rude, they have lost 3 customers forever. it was not worth it. read more

This location just can't EVER get the order correct. Today I ordered a Chicken Supremes combo with a Pepsi. That was it and she even repeated the order correctly, but when I get home, I've got a nasty, disgusting sweet tea. WHY? Why doesn't Bojangles understand that you can't staff your restaurants with trifling people and expect them to give adequate service to your paying customers? This location is within a mile of their corporate offices; you'd think they'd be the absolute best that Bojangles has to offer, but sadly, it just never is. They can however be counted on to irritate you and give you a stressful experience... that's really what you're paying for. My money is tighter than ever, and I just can't continue to give Bojangles chance after chance with my hard earned dollars anymore. read more

I arrived to Charlotte on a Monday evening and figured that I would stop by a brewery before heading to my hotel to grab a bite to eat and a beer, however their food truck wasn't operating that night. So I had to find something quick on my way to the hotel and the sign for chicken and biscuits sounded too good, so I figured that a stop was in order. I decided to just use the drive thru and ended up going with a 4 piece home-style combo, much to my disappointment when I got to the hotel I discovered that they failed to include a biscuit. The chicken itself was poor quality, even for fast food standards, it was dry and really lacked any taste. I will say that my Mac & cheese side was probably the only good part of the meal, and that really isnt saying all that much. Overall I would skip Bojangles' Famous Chicken 'n Biscuits and just go elsewhere, you are not missing out on much. read more

The food here is just like every other Bojangles... Straight up delicious... But the thing is I love the staff here... The sanitation score is consistently high... The coffee is always hot and delicious, which is tops in my book... Sometimes I just need a jolt to get me to the office! I head out to work well before 6 am and I have never encountered a rude or unhappy person on the microphone or at the window... My order is always correct, everything is always hot and yummy and I leave with a smile on my face... These guys work hard to put out quality food before a lot of people even roll out of bed... They clearly put the morning people on the drive thru in the early morning and for that? Extra star for you, Bojangles... See you soon! read more

Went here on a Friday evening an hour and a half before they close there were 3 cars in front of me and 2 cars behind me! They were we're moving a bit slow, but I was patient because I'm thinking FRESH CHICKEN, right? WRONG! Paid for my food drove 5 minutes to my house and on my way home I should've suspected something because the food wasn't smelling off like normally when it's fresh! This was my first time at this location that's not far from where I recently moved. Get home the family is excited, start spreading the food out on the table, open the boxes, and it was BLAH! Cold sides, old biscuits, and crusty, cold, and old chicken where the skin was kind of white instead of the gold look! I swear I wanted to cry! Waited in line for 12 minutes and paid $25 for what? COVID SHOULD MAKE RESTAURANTS MORE CAUTIOUS of having fresh food AND HAVE BETTER CUSTOMER SERVICE, so they can keep the money coming in! I'm so disappointed and will not return! Thank you for ruining that night for my family and I! I ended up salvaging the sides, biscuits, and pulled out some meat out of the freezer to cook! Get your restaurant teams some coaching on food service and customer relations! read more

Akways something wrong. Don't know why continue to visit this location. Dirty rice side was dry and tasted burnt. Didn't give the desired dipping sauce for tenders. Wrong drinks. The employee taking the drive thru order sounded like she didn't want to be there. read more

Everyone loves a good Bojangles every now and then. As I was driving home today I thought I'd go through the drive through as I haven't been in at least over a year. Man was I sorely disappointed!! I got the supremes combo. The girl who took my order and gave me my food was really nice however when I got home I discovered that the dirty rice I ordered was green beans and my chicken was over cooked! I also ordered unsweet tea and while it's unsweet it tastes off. There's a hint of sugar in there as well as a bit of old tea taste. I probably could have overlooked a lot except I was really looking forward to that dirty rice. This was a total cheat meal I was looking forward to, but it ended up just being a let down. I give 2 stars because the girl was so nice, and I should have checked my box before I drove off. read more

There is something about this bojangles location that is magnetic on me. From the days when i use to live across the street from it and the aroma had you floating in at least one a week, to my riding past it a few moments ago and the marvelous aromas of freshly fried chicken gently but firmly lured you within, capturing you with its taste. Thus location is well kept and a delight to be trapped at. read more

It's been 2 years since I have been back in the Carolinas and I have been hankerin for some Bojangles. The biscuits were amazing as usual, same with the fried chicken. We did a mix and match with the sides and wow all the sides were worth it. If you love fried chicken this is the place to go!! read more

I was one of three people waiting and it still took 20 mins dining in. Manager was handling the garbage then bagging up orders of fries. Sketchy read more

Food was good as is typical of most Bojangles. It took a while to get the food the the lady on duty was friendly so it wasn't too bad. Someone started cleaning the lobby but I guess when they got busy they left the broom and dust pan in the lobby. read more

Enjoyed our meal. Staff was super friendly. Food was good and portions were large. Thanks for a great lunch.