Ordered burrito supreme and taco supreme. Neither had sour cream like they should and the food tasted like slop. No sauce packets given even though receipt showed 6 mild and 6 hot. No napkins given so trying to eat was a mess. Pretty sorry when your employees can't do simple things. I'll never eat at this location again. Your employees should get off there phones and do their job. I've loved taco bell in the past but this was slop. I hope I don't get sick. read more

Absolutely filthy. My favorite part was the man who owns, manages or works here walked in and looked at all the filthy tables and got a towel to clean a table for him to sit at and use his laptop. Leaving customers to select the less dirty places to sit. You would never see this at a Chick-Fil-And no - he was not getting around to it. Topped of his drink and buried his face in his phone and laptop. Zero concern or a read more

Taco Bell - 15 minutes later - Zero pride or concern for the work place - seen him here multiple times and it is always the same. Oblivious - Fast Food Near Me - Charlotte, North Carolina

I know it's fast food.... it's Taco Bell, but man, this place is a mess. It's 12:30, very busy in the drive through, but not many people in the lobby. Only 2 tables taken. So why is it such a mess inside..... I don't know. I mean, yes, the customers cause this by not cleaning up behind themselves. They are first to blame. But the upkeep is on the business. I guess they would say staffing is the issue.But if you don't have enough staff to clean the inside during business, you should close the lobby. I mean, you already have to order by kiosk instead of with a person. Food and service were standard Taco Bell levels. read more

See all

For a quick, "oh ere'thing closed/closing". I always get the deluxe hard shell taco, but need to get 3,4...NOT 6, but my husband always finishes the leftovers. read more

They will lie about your DoorDash order being stolen and not make it. I wouldn't recommend using them, they need corporate intervention.

Piss poor service... this the last I come to this location. I haven't mentioned prior experiences here and you won't find a terrible review from me. I really have a a lot of patience and try to understand but today was the last straw from this location. Order my go to #6 chalupa meal with chicken and subbed sour cream for avocado ranch there was no chicken and the chalupa Shell was cold and hard... laziness to the max read more

Taco Bell - Where the F is the chicken?!! Cold chalupa never coming to this location again - Fast Food Near Me - Charlotte, North Carolina

RIDICULOUS, you can only order from your phone app or the drive through window. You can't order at the counter nor the touch screens inside. UTTERLY RIDICULOUS!!! we ended up go somewhere else read more

Everything about this location is terrible. No dine in option, driver thru always takes forever, today the only option to order was online. When you do actually get your food, it's always made sloppy. Save your money. read more

''Twas National Taco Day. My bf was away on a trip and I was able to indulge in my basic eats without him. Take me back... Honestly, he doesn't care for Taco Bell but I like it. I like it a lot. It comes clutch when you're on a budget. On this day, I was. I got the triple layer crunch wrap supreme with a spicy sauce (I forgot the name, sorry) and two loco tacos. I ordered for one of the loco tacos to be nacho but they gave me both fiery. At least they were the loco tacos, no complaints. The beefy crunchy burrito was really good. All my food was nice and warm. Nothing was cold. Contrary to other comments on here, my experience wasn't bad at all. I ordered on my phone and I was able to get it through drive thru with ease. It's situated in a good spot on Tryon so it can be busy during rush hour or a little before. I went at 4:40 and there was a line. My server was really nice. He offered me extra napkins and asked which sauces I would like. Y'all know sometimes they had you your food and shut the door right then and there. Not here and I'm thankful for that. Def recommend if you're basic like me. read more

See all

Number 2: The two women in the drive through wear their masks under their chin, this is my second visit today, first was at 5pm. They still don't have masks on CORRE Number 1: I just watched the girl who is taking orders (6:10pm on 8/18/2020, during a pandemic) eat something, lick her fingers, lick them again, wipe them with a napkin, then looked back at me who is sitting in the drive thru window looking back at her. She walked over (clearly annoyed) and put gloves on, but I had to go. Didn't stay to get her name. I mean she STILL didn't wash her hands! Someone let her take a break, she is hungry enough to do all that in the window. Bless her heart. read more

I ordered 2 steak quesadillas. One was chicken and the other was 3/4 steak. I asked for hot and mild sauce. I got none. I also asked for my receipt. Never got it. read more

This place is a disaster! We have vision problems and quite often the Kiosk doesn't work for us. We chose to wait in line. We waited for over 5 minutes and there was NO ONE to be seen. Finally, some woman barked from around the hot line and said, " You gotta use the Kiosk!" There were 2 people inline at all the Kiosks and they were having a hard time ordering. Im not a paid employee of YUM! Brands so the least these people could do was take my order. Now, on to the dinning area. Not one single table was clean. It's 1:15pm. So I asked if someone else could wipe the tables. Yes Ma'am, we'll get to it when we can. We ordered two burritos and a Cantina Quesadilla. The chips were not only turned upside down in the bag but the were limp as dishwater. Stale! My quesadilla box wasn't even shut, so it was in a pile sideways in the bag. My queso dip was half full and congealed, barely room temp. And it took 25 minutes to get our order. We heard behind us after we sat down at the table the I CLEANED, 2 people asking where there order was. One woman had ordered a Mexican pizza and was asking where it was after 35 minutes. The bathroom was filthy. Never again! read more

This Taco Bell is so slow. I waited at least 45 mins in line, idk if no one works here or they are just challenged. It's ridiculous, they need to get their stuff together. Drive thru should not take this long. read more

Yes I'm reviewing Taco Bell. Yes I occasionally eat at Taco Bell for the tacos. I don't care what you think because I think they are pretty great. Definitely not Mexican restaurant quality but still good. I had been craving Taco Bell and couldn't find one but I found this location by accident. I used the drive through during the COVID crisis and they got me through the line fast. I ordered three soft tacos and a nacho and cheese. They sealed take out back with a sticker to prevent the food from being contaminated. The food was piping hot after driving ten minute to get home. I really enjoy their mild sauce. It gives the taco a unique flavor. I actually saved some to put on my home made tacos! Taco Bell is good but it's nothing fancy. I was impressed with how fast they got me through the line and how fresh and hot the food was. I will be back now that I've discovered this location close to my home. read more

Candis D. was my cashier tonite. How dumb can one chick be? It's like the GM went to the dumb Pillock farm and scooped her up. Even after the farmer said "Sir. Now are you SURE you want this one?? She IS the dumbest one here. Can't even count how many items come in an order. Side note: Anyone ever had credit card fraud after coming to this location? She swiped my card 3 times. read more

Great service, I've only spent 5 mins waiting inside and instantly gotten my food. The people were great as soon as i used the kiosk my drink was already given. The people were very nice and the store was clean on the inside. read more

This is a bad Taco Bell, no one is ever happy or smiling, the orders take FOREVER. You can tell people here hate their jobs. Need better management. Only come here because it's closest to my home, employees park right in front of the door too. Have more common courtesy read more

Taco Bell - Nobody in here and these aren't my cars, employees park right in front of the door - Fast Food Near Me - Charlotte, North Carolina

So I went there this morning, early around 10:30am, I was probably the first customer to order inside, i asked for a burrito add steak , chicken chalupa and a crunchy taco. All went well , got my food ,checked the bag everything looked right, I get home, started eating my burrito, and after the second bite I realize I can't taste the steak... I opened the burrito and sure enough ... there's no meat. They charged me extra for this thing and there's no meat in it ??? Unbelievable, I was very upset! I called them to speak to the manager. She wasn't helpful at all.. I wanted to speak to the regional manager and she made me hold only to put someone else on the line that claim She was a manager too and told me the store manager was not there yet, she gave me the store managers name and it turns out that she was the first person I talked too! Long story short ! She told me to call back and talk to her ! When in fact the store manager was the first was to take my phone call and put me on hold! Not only do they have the worse service ! They also lie! To the customers to get away with it! I will NEVER eat at any Taco Bell thanks to this experience! And I still have to go back and get reimburse for a steak burrito , that had no steak at all.. Regional Manager should reconsider their management personal . Worse service and experience ever. read more

Taco Bell - Burrito with no steak !! I paid extra for this . What kind of place forgets the meat ? Unbelievable. - Fast Food Near Me - Charlotte, North Carolina

Definitely not a big taco Bell fan but sometimes being broke and hungry... Oh yeah Taco Bell here I come. Now the only reason why I'm giving 3 star is because overall this location isn't terrible. There just is an apparent morale change during the night shift. During morning and lunch times orders always comes out hot quick and good for the $3 meal you were looking forward to. Night crew well...... I better just keep that to myself. 15 minute wait for 2 cheesy roll ups and a crunch wrap is yeah pretty much not acceptable. Wait time is terrible. Now I will say my favorite taco Bell menu is breakfast. Many people disagree but I would be terribly upset I'd breakfast menu goes away. read more

Brand new, this TB opened last week and still has the clean. I think they chose the location well because the place has been packed every time I have driven by. Still sparkly and un-vandalized on the inside and the staff hasn't learned how to ignore customers or to let the sauces get unstocked. We'll see how they do in a year. read more

Taco Bell - Fast Food Near Me - Charlotte, North Carolina

Don't work here! i called asking for a job, and before I could even get a word out, the General Manager rudely cut me off. told me to call back later, then hung up. this isn't the first time either. i applied a little over a year ago and he did the same thing. I was hoping they fired that clown by now, but he's still there. I can only imagine how he treats the customers or his employees. the District manager needs to fire that clown. if you don't like your job, you can quit. it's not like you're that good at it anyways clown. someone get that trash out of there once and for all. read more

The food was good But the service was not I had to wait for ten min. While they cooked more meat for regular tocos read more

I order chalupa, so upset with it .worst taco bell ever , if you don't have employees, just close the doors . read more

Taco Bell - Worst taco bell ever .... - Fast Food Near Me - Charlotte, North Carolina

Wow they forgot the chicken on my Chicken power bowl and completely missed a steak burrito that I paid over $3 for, I ordered and paid for over $40 worth of food so disappointed read more

Taco Bell - Where is the chicken?! - Fast Food Near Me - Charlotte, North Carolina

Yes it's true! It's the slowest Taco Bell in the history of slow Taco Bells. Yes they forget things. Yes the food is skimpy, it's all true! But you did it today. The biggest day of the quarter for your company. The release of the new Nacho Fries and you're closed!?!? What the hell? This location needs a lobotomy and I need a new Taco Bell! read more

This place is trash. I have been in this area for 3 years and they only get worst. As a black man they are the reason we have some of the stigmas we have and are embarrassing to the culture smh. We need to do better to be viewed better and the utter disrespect, lack of customer service and customer appreciation is just ruthless. Close this place and start over until then steer clear of this terrible service mediocre warm food serving piece of trash infested with cockroaches after 7 read more

I would give this review O stars if I could ! Got the 12 count donuts today and only 7 in my bag ! I could see maybe being off by 2 but 5 less ! They apparantly need to learn how to count !Also you always have to check for sauce because even though you ask for it they never put it in bag ! read more

Honestly, the service sucks. Also, they must not be working because they close early than the time listed and take almost 40 minutes to make tacos...I've seen nothing like this before. It's better to go to another location or just another restaraunt. read more

Came through the drive thru with my dog in the backseat with the window cracked no more than 3". Person at the window refused to complete my transaction exclaiming "NO MA'AM" while staring at my dog in the back seat and shutting the window making another team member complete the transaction. I get people are afraid of dogs, but this person should have been able to handle herself in a more professional manner in front of a customer in th drive thru of all places. If you have a team member that is afraid of dogs, keep them at the counter or in back preparing food. I attempted to contact the location and no one answered and no answering machine after 15+ rings. read more

I can't believe I'm going to say this but I was very impressed with this Taco Bell! To be fair my expectations were very low based on past experiences at other locations where I was barely helped, the food was cold and more often than not wrong. However, this location really changed my mind. Stopped in during Happy Hour...where all medium drinks are $1 and decided to get a Mountain Dew Baja Blast, nachos and chicken burrito. Now, I can only speak for the drive thru but on my visit service was fast and very helpful. In previous reviews many said that the drive thru was pretty slow and inefficient. But, the young man that helped me was very pleasant, he greeted me confirmed my order and said thank you! When I got to the window, he was smiling and waiting, we swapped money for my bag of goodies and drink and I was on my merry way! Literally five minutes tops...perhaps it was just a good day?!?! Whatever the case I'm not complaining! The Mountain Dew Baja Blast was a little different than what I was expecting...it's like a Slurpee ( 7-11...YUM) but lacked the flavor I was looking for, literally after three sips all the syrup and flavor was gone and I was stuck with shaved ice...not great but I will give it another chance. As for the food, my order was prepared correctly and was hot! I really enjoyed it. Totally will be back to this location! read more

The food was ok it's a small portions the price is reasonable the table we sat was little dirty nobody cleaned

Ok ya so I'm reviewing a freaking Taco Bell... But I am impressed. They are the nicest folk here. Can be slow when it's a large crowd but the short lady (I am tall) and I have a running joke about our heights. End story: this ain't your typical don't give a crap tb. This is a great place! read more

Very disappointing!!!!! I ordered a chicken chalupa and received a lettuce chalupa. Must be something new. Lol!!!! read more

Taco Bell - Look at all that chicken. Lol!!!! - Fast Food Near Me - Charlotte, North Carolina

This Taco Bell has constantly let me down. The only thing fast is them taking your money and you still have to wait in line. They have more then once dropped my order and I had to ask for the manager to get my food. Maybe if they would stay off there cellphones and pay attention to what needs to be done service might just improve. read more

Unbelievably terrible service and treatment by the manager and staff! The lady that took my order in the drive through was rude and hateful, especially when I questioned something wrong on the screen. When I paid, she asked if I wanted sauce. I asked for mild, then I noticed a pile of Fire sauce on the counter. Then another college aged kid came over, put it in my box and put it out the window. When I tried a couple times to get the correct sauce, he kept cutting me off saying, "sauce and napkins are in the box!" Knowing what he did was wrong. Then, because he was dressed a little different, I asked if he was the manager, to which he replied "yes, I am". As I started to complain he cut me off, told me to have a great day, closed the window and walked off. The service has been steadily declining but this takes the cake! If I never go back here, it's too soon!!! read more

Let me start off my review by stating the obvious - this is Taco Bell. You have probably formed an opinion on this fast food chain long ago. This review is location specific. I will also mention I don't eat fast food often, probably once a month if that. I hadn't had Taco Bell in years but had a sudden craving one day at work so I drove over. The location is in a new building, and it probably took me more time to decide what to order than it did for them to prepare it. It is great when fast food is actually fast! I sat down and ate my food, which was typical Taco Bell fare, except too much sour cream and off center fillings. It didn't take me long to eat but in that time someone came around and wiped down the tables. The lady sweeping the floor even gave me a polite "have a good day!" as I left. As far as I am concerned this is the best Taco Bell can be - fast, clean and friendly! read more

This is the worst taco bell!! I went through drive through and ordered a nacho bel grande with no meat. What I was given was a tray full of nachos with about 3 tomatoes, a half of squirt of cheese and sour cream. I guess I was out of line by asking them to put more of something on there and all I got was attitude. Some rude ass who said his name was calvin claimed to be the manager however, he conferred with a heavy set black female who was in plain clothes who Im sure was the actual manager. When I asked for corporate number she blurted it out very fast as if she didn't care I said I was calling. So mr Calvin proceeds to open my food at the drive through window and began to talk over it. He said, oh I can only add a squirt of cheese! Im like WTF!!! You mean to tell me you can't even add a little more sour cream and beans? Mind you everything was right in the center of the nachos which would only have allowed me to probably enjoy three nachos. Despite me asking him several times would he eat something like that or that being that I didn't get meat he could at least make my food look presentable. IT seemed as if me, the paying customer was bothering him so I demanded a refund. Then he asked once more if I wanted more cheese! NO MANNN just give me mo money back. Ill take my business elsewhere. I bet any amount of money that when they fix their lunch/food at work they serve themselves DOUBLE AND TRIPLE PORTIONS! I only gave one star because you have to pick something however my real rating is ZERO!!!! DO NOT GO HERE! THEY HAVE HORRIBLE REVIEWS FOR A REASON!!! All of this was after being in the drive through line for more than 20 minutes! read more

Wish I had read these reviews before I walked in. This is slow food, not fast food. The place is clean which is a plus. The tacos came without any tomatos or sour cream ( we explicitly mentioned we wanted those). Oh well! read more

Went at lunch time on Friday. They are closed. Employee came to door and said they are out of everything and are not going to reopen until tomorrow maybe. read more

First and last visit. I ordered 4 taco supremes and a Pepsi. So while waiting for my tacos I take a sip of my pepsi and not only was it really sweet, it was warm. So switched it out for a mountain dew, and it didnt taste any better. I already felt like the cashier didnt want to be there by the look of her face, so I let it go. I get home ready to chow down, and I take my first bite and its stale. So I checked the other 3 and yes all of them are stale, and they were just falling apart. It was the worst I've ever experienced at any taco bell. I tried to call and speak with a manager but no one picked up. I see why this taco bell has 2 and a half stars. Lesson learned. read more