Went here for lunch. Ordered a two piece meal with dirty rice and Cajun beans. After ordering and paying, was informed all they had was white meat. I told her I'd be willing to wait for them to cook some dark meat. She said her manager told her it would take 12 minutes. Anyway, 30 minutes later, I went up to the register...where no one was working...and, after waiting there for another 8 minutes, had a lady yell to me that she was sorry and that someone would be with me shortly. Anyway, I was just about to leave when the lady told me my food was ready. The dirty rice was absolutely disgusting. It was overcooked to the point of being mush. The chicken was good, as was the pinto beans. In summary, I'll never darken their doorstep again. What a horrible experience! read more

Bojangles - Two piece meal with Cajun pintos and mushy dirty rice and a barely edible biscuit. - Fast Food Near Me - Charleston, South Carolina

This Bojangles needs some help with service. They rarely have enough employees and the line through the drive thru is horrendously long. I ordered a biscuit and it was very good. I would like to go back more often, but avoid it due to the lack of service and employees. ****the employee who helped me was very nice, but was overwhelmed due to lack of other employees to help. read more

The service is soooo slow and terrible. All of the reviews state the same thing. The chicken was rubbery and wet. I would recommend not eating here. Their rating speaks for itself. read more

I placed an order for $55 and never got it. the manager called me twice to tell me that my order was still sitting at the restaurant. I have tried to talk to him several times with no results. he is totally unhinged. I will never use this Bojangles again. read more

I've only used my card twice today before I got flagged by my card issuer. The last time I handed my card was to a bartender at Red Palm and the bartender is my friend The other time was this exact Bojangles They took a while to get my card payment but I didn't think that was an issue until my card got flagged. They said someone tried to link my card to an Apple Pay / PazeSM. The number that tried to do it was a random 4 digit number by the name of Pablo. So if that's y'all's employee you have a thieving rat. Makes sense with the 1.7 review on yelp that I didn't bother checking before going in. read more

Customer service was awful no communication. Register lady had two of her young children in there which was obviously distracting her. I came from California where I have never heard of this chick establishment and it was highly recommended so I purchased big meal for my family whom I visiting. The cost was a $56 dollars and some change. The chicken was dried the graveyard was from the morning because it was sausage white gravy and we did not receive out Bo potatoes I will definitely tell the west coast not worth the time or money I also ordered the blueberry lemon biscuits and it had not drizzle So in happy with this entire experience Theresa read more

This place is just the worst. They plaster a print out saying they're severely understaffed on their lobby door so no one bothers them, then they can ignore the drive thru and text in peace. Multiple times I've sat there saying 'Hello?' in the intercom like an idiot to complete silence, then driven around to see their useless employees yucking it up in the food area. The Dunkin' Donuts next door is rough too but at least their employees tell you it's gonna be a while when you pull up. These employees are straight up stealing from the ownership with how little they work. Pay a decent wage and you'll attract better employees than the bozos that work here now and you won't lose countless orders in the drive thru. If you're a good worker there now this review doesn't apply to you, but your coworkers are terrible. Spend money to make money, this place SUCKS read more

There is an automated order taker for the drive thru and when we drove around to the window to pay, we still had to tell the lady our order. There was also a bit of a wait in the line. There was only us and one other car though. The food was a sad case of old unseasoned fries. They had to know these fries weren't good and should have been thrown away! The chicken was fried hard - too hard, but it was hot at least. The restaurant was fairly empty. No ambiance to speak of. Not a good fast food stop. read more

Bojangles - Horrible fries. - Fast Food Near Me - Charleston, South Carolina

They would not honor my gift card! The manager claimed that their system wasn't set up for gift cards. I replied that the Mount Pleasant, SC store took my gift card last month. I wrote to corporate twice in two days and have yet to hear a reply. read more

I've never written a review before, but this place is sooo nasty. I went in and ordered lunch. There were 10 dirty tables, a huge puddle of what appears to be ice tea in the middle of the dining room flour type mixture all over the door going out. The chicken breast had no crust because it was put in the deep fryer to reHeat, the biscuit was hard as a rock, and the dirty rice had huge chocks of grizzle in it. This Bojangles has been here a long time. I hadn't been inside in years. After seeing the inside, I don't want any food coming out of here again. Pure filth. I can't even give it 1 star. read more

Sooooo Slowwwww..... I come here a lots since it's my closest Bojangles and it's always the same. Please put in new management for this store! The reviews should tell you something needs changing. read more

Bojangles - Fast Food Near Me - Charleston, South Carolina

I first started going to Bojangles in the early 1980s when I was in Columbia going to law school. My roommates suggested going there for their steak biscuits which I must admit we went to a fair amount. Then of course my enjoying fried chicken drew me back to Bojangles, yet again. Here the food was the usual goodness at this particular location on Folly Road. Not, however, a very friendly server at the drive up window. I unfortunately said "red rice" as a side for my chicken dinner and I was bluntly told that they did not have red rice. This was without them telling me what I eventually said which was "dirty rice". My bad, but a bit more friendliness and smiley service goes a long way. I enjoyed the chicken dinner once I got home, nonetheless. read more

Me and my husband were eating in, and we were talking and all I heard was "it's a rat" and they immediately made me, my husband and a couple others in the store get out. read more

ZERO STARS. The absolute worst fast food restaurant I have ever been to. They are out of everything and charge you for things they don't have. We went last night, too many items to list that they didn't have. The things we thought they had they were out of too. Unreal. This place just needs to close its doors. read more

Depressing. It started off kinda cool when we had some version of AI take our order. I thought "this is neat" and then I realized it's because there isn't anyone capable of engaging with customers. People were eating snacks in the kitchen, one guy had a cigarette in his mouth because he was getting ready to go outside, and there was trash all over the floor. Here is something wild. They forgot the gravy and gave us the wrong sauce. No bid deal, it happens. When I went inside to get it, the girl at the register (once she finished her text conversation) said "yeah". I explained this minor inconvenience and asked if she could help. She was able to switch out the sauce and make a small container of gravy. Unfortunately while handing me the sauce a little bit dripped onto the register and then........ this is the wild part, she wiped it with the end of her finger and then put her finger in her mouth and stared at me. I couldn't make that up. Thai place is out of a post apocalyptic movie Good luck and god speed. read more

Came in to pick up an order. The guy handling the pickup orders ignored me then when I said something gave me attitude and made faces at me. Thankfully a young lady with red hair came out offering me coffee and getting onto the guy for ignoring me as she had seen me standing here for 10 plus minutes. HORRIBLE customer service on his part. this was 9/7 starting around 8:40am. read more

A bojangles craving hit, so we came here. Terrible idea, first off. This location is just awful! We parked so we could come inside and eat, but all the doors were locked. There was no sign explaining why the dining room was locked either. We tried both doors & nope, just locked. So, I don't know why they would even bother to have a sign on their window that says "COME ON IN! We've missed y'all" when they lock the doors so you don't go in. We get in line for the drive thru and it took 15 mins to get to the drive thru intercom, even though we're were like 4th in line. As soon as we began to place our order for two cajun filet biscuits with cheese, the woman in the intercom was very rude and tried to correct us on how to order combos. My husband said he would have a sweet tea and a Sierra Mist. The woman said they RAN OUT of Sierra Mist. Um ok...Then we ordered a bo berry biscuit but was told they RAN OUT of bo berry biscuits. Um ok... so he said we will take a side of Mac and cheese (since it was 12pm, lunch hour) and was told they DON'T HAVE Mac and cheese either!!! So, basically it was too late for bo berry biscuits and too early for Mac and cheese. We finally made our way to the drive thru window to pay and get our food and the nicest man took our payment while he checked our bag and confirmed our order with us before he gave us our bag. He apologized multiple times for the wait and turned the whole experience into a much better one. If it wasn't for him, I would have given this place one star. However, when I checked our food down the road, we didn't get cheese on our Cajun filet biscuits like we asked. read more

Bojangles - Drive thru window that took us 25 mins to get to - Fast Food Near Me - Charleston, South Carolina

It's just a shame that someone would let kids run a restaurant at night by themselves. The most incompetent kids ever. Can't make chicken and French fries. They need an 30+ adult present for this restaurant to run correctly. read more

Tried to walk inside and the doors were open, to be yelled at by the staff that it's drive through only. A simple "sorry we are drive through only" would have done the job, but instead we get yelled at. The wait is ridiculous and the AI order machine is terrible. I rather sit in line at the DMV then deal with this dumpster fire of an establishment. read more

Shut it down. Employees terrible. Wait terrible. Employees yell at you if you ask how long for food. Never has anything ready. Always have to wait 15-30 minutes on food. Never any Chicken which I don't understand because it's a chicken restaurant. It's literally all you have. read more

Sadly, I cannot give the Bojangles on Folly Road a glowing review. I have tried, Lord knows, I've given them half a dozen visits to prove me wrong. But, they CONSISTENTLY prove me right. The food, when they have it, is OK. There is NO ambiance ... unless frustration is an ambiance. The service??? OMG! Except for ONE very nice, very efficient lady at the window, most of them seem like it's an inconvenience for us to place an order. Don't even think about talking to a manager ... he will just trot out the old "supply chain issue" chestnut then tell you "corporate knows" when you ask for their number. TBH, I'm just about ready to say "Nuts" to all the quick serve establishments on the island and stick with our full serve restaurants. They are mostly locally owned and I'd rather give them my hard-earned money anyway. read more

Would give a zero if that were an option. 4 people wearing uniforms but no one working. Was in drive thru, realized the only time I moved up was when a car left the line, so walked inside. I waited for over 10 min, first in line, even making eye contact and no one even said " someone will be right with you" by now, there were 6 people behind me. I left, and 3 others did, and a car was leaving the drive thru line. Obviously the owner and manager are unqualified to run a franchise, because they are paying 4 people to ignore customers. read more

why the fuck you standing there eating and my food not being made??? took 30 minutes to get togethter a chicken sandwjch combo and a side of mashed potatoes them bitches not even quallified to do that!!!! read more

Customer Service here is horrible. Mr. Nate, predominantly. He is rude, not answer questions from the drive through, not tell you he us upcharging, not give you a receipt. When I called back he anmswered the phone and when I asked to speak to the manager, he refused then said he was the General manager. I asked, you are the General Manager, and then he hung the phone up. This is not the first time he has done this and enough is enough. I am reporting him to Jose Armario (CEO) and already filed a complaint with the Corportate office read more

Went there today and the lady working the drive though SCREAMED at my boyfriend and I. We asked for BoRounds and Biscuits and Gravy and she yelled at us that they don't serve breakfast past 11am, even though we've gone here so many times and gotten the same thing at any time. She then proceeded to give us the wrong order when we pulled around and when we told her it wasn't right she flipped out. I can't believe how rude she was. I understand working fast food is stressful but treating customers like that is completely unacceptable. I will be contacting corporate as well. read more

Bojangles - Menu - Fast Food Near Me - Charleston, South Carolina

I'm in an abusive relationship with this place. They treat me terribly but I keep giving them chances. Last night they let me down again. We went in just to get Boberry biscuits which they actually had, but we had to wait for someone to show up and take our order. No customers in the place but a staff member was at a table yelling at someone on the phone about what sounded like family problems (OK I get that). There were so many ceiling tiles with serious water damage. Where is the owner? I know they are a little engaged since they had the place playing Christian music, but what about customer service? Inventory? Do you know how much more money you'd make if you actually paid attention to what's going on at your place of business? I swear if I could buy this place I'd raise it up from the depths. You are not just a restaurant, you are a Carolina icon, a public service, so fix yourself, dammit! read more

I ordered a 3 pce. combo. It is suppose to come with a fixing. Which I got the fries for that. A biscuit and a drink. When they gave me the order. There was no cup. So I asked for the cup and they told me it doesn't come with the combo. Than they offered me the the cup. I politely refused because of the attitude I got. When I got the meal back to my hotel and opened it,there was no biscuit. Not happy with them. Not ever going back either. This was Ashley Blvd in North Charlston South Carolina. read more

5 stars for sho! Is there a bad Bojangles??? Boberries are ALWAYS fresh no matter what time you get em! Service was great, boberries were sugary as $hit, and the drive off Folly Beach to the nearest location was well worth it. If you are craving some boberries take the time to get off the island and grab em! Yum! read more

Bojangles - That's wassup!!!! - Fast Food Near Me - Charleston, South Carolina

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The food was burned so badly even the fry seasoning couldn't save it. The lady at the register had an attitude and the drive thru was closed. Every time I have been here it's like playing Russian roulette to see if my food will be edible. Get it together. read more

Bojangles - Fries and Tenders - Fast Food Near Me - Charleston, South Carolina

This place needs to be closed by the health department. Nothing about it is held up to the Bojangles standards. Not allowed to get your own coffee. The coffee they gave to me was unbelievable! Only second time in decades I couldn't drink a simple coffee !!! The tea was old and sour. No soap in the bathroom! Feces on toilet, NOTHING has been cleaned there in a very long time !!!! The work crew couldn't get their work done for talking (the cook talked about fighting someone ). NO organization !!!! THE WORST PLACE I've ever been to!!!!! Would give 0 stars if I could !!!!!!!! read more

I would rank this a total zero. They are using this automated drive thru where you cannot ask questions and then guesses your order which was wrong. Then was inline for the window for more than 20bmin and gave up. Went inside to fix my order and found the staff standing around. When I asked for a 12 piece dinner, was told that it would take 30 min to cook. I said a few choices words and left. Went to Zaxbys and purchased the 20 finger dinner and was done within 5 min. Will I go back to this Bojangles again? HELL NO. read more

Worst bojangles in the state. Always so bad,always have to wait way too long, and the workers are awful.

The said they were out of fries. Gave me unsweetened tea instead of sweet! And forgot one of the sandwiches Get it together!! read more

Ordered a Bo Berry Biscuit which took 15 min to prepare. When I received it wasnt placed in a bag nor did I receive any napkins or eating utensil. I guess because I am in the South they want me to use my fingers to eat and use my shirt to clean up myself. The staff person didnt apologize for the long delay but simply said "it's not a franchise anymore. It's corporate owned and alot has changed" read more

Bojangles - Bo Berry Biscuit - Fast Food Near Me - Charleston, South Carolina

I tried drive thru. No one answered. When i drove around 3 employees in the parking lot. When I went inside to order, the cashier had a baby on her hip. Of course, they were out of what I wanted. The only reason I am giving a 2 star rating is because my food was prepared quickly but then again no one was inside. read more

AWFUL AND NASTY! Just went to the drive through on JI bc Chick Filet was closed. The girl at the window, "Dominique" had the worst rotten teeth and half of them were gone. She was rude and didn't give a rip. I ordered a 2 piece leg & fry with sweet tea. Here are the things in list form that we're not right: 1. Were out of fries so i ordered Mac n cheese (per Dominique) 2. Did not receive my sweet tea 3. Did not receive any napkins 4. Asked for ketchup but they were out of it (per Dominque) 5. Chicken tasted like it was warmed over and the thigh was very dry. How can a thigh be dry?? 5. So basically spent $8.87 for awful food & service. Still cannot get over her teeth. Won't be going back ever. read more

The good - food was ok, it's a fast food chicken joint. The bad - the place was filthy. Handprints on all doors and windows, sticky floors from using a dirty mop, greasy smell in the place. The ugly - as we waited for our order and watched the staff interact with each other, every other word out of their mouths was the F-word. Extremely unprofessional place. We will never go back to this Bojangles. read more

Uber driver arrived to pick up order Was told chicken sandwich is out of stock I have her ask if they will substitute chicken tenders They tell Uber driver yes, she tells me and I heard as much over the phone Order arrives with no chicken after an hour Call store and talk to manager Manager makes excuses, says it's not their policy to substitute I tell him that his employee lied to me and the driver then, continues to make excuses I ask for district managers number He refuses to give it to me, keeps trying to talk over me I hang up read more

The worst attitudes and worst run franchise. The owner should be ashamed. I don't blame the employees. If I worked there and had to tell customers constantly that I'm out of everything I'm sure I wouldn't have a great attitude either. Chick-fil-a shit down for renovations down the street and this franchise had a real opportunity to win a lot of business but the manger/owner obviously don't care about that or their employees. Just embarrassing. read more

I get food inflation and prices rising but to raise prices AND give less meat? the amount of chicken in the tenders...is so thin it's just pretty much eating fried flour. The smallest mac n cheese. That's smaller than a kid's meal. My husband was still hungry after $15 on a meal. He has been eating Bonjangles for years. It's been his go to on the island but he said never again. read more

Bojangles - a person holding a piece of food - Fast Food Near Me - Charleston, South Carolina