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    Bojangles

    2.3 (4 reviews)
    Open • 5:00 am - 10:00 pm

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    Jack's Family Restaurant - They cannot read

    Jack's Family Restaurant

    1.8(5 reviews)
    0.4 mi

    The staff is so rude. The food is great if I didn't have to deal with the staff. When they first…read moreopened, it was great but has slowly gotten horrible. Not just one visit, but every time. Jacks really needs more training.

    ONE STAR -- FOUR BURGERS MISSING, FOLLOWED BY DELIBERATE MISGENDERING FROM THE MANAGER…read more On June 26, I ordered a Backyard Combo from the Jack's at 7521 South Siwell Road in Byram. It was supposed to include four chicken wraps and four burgers. All four burgers were missing. I was in a hurry and did not discover the mistake until I got home, but I reported it to the company immediately. Jack's apologized but offered no refund, replacement, or credit. On August 23, I finally had an opportunity to return to the restaurant. Shortly before 9:53 p.m., I showed the manager my order on my phone and explained what had happened. She addressed me as "sir." I was clean-shaven and wearing makeup, a blouse, and a skirt--but more importantly, I directly corrected her and said, "I'm a woman." Her response was: "Tough luck." After I said I would report the incident through the chain of command and leave reviews, she deliberately called me "sir" two more times before I left. She verbally identified herself as Cherry McMurray. That spelling may be approximate because she refused to spell her name or write it down. She simply said, "They know who I am." For corporate management's reference, this occurred shortly before 9:53 p.m. on August 23, so the company should be able to identify exactly who was managing the restaurant at that time. Calling me "sir" the first time could have been an honest mistake. Calling me "sir" twice more after I explicitly corrected her was a choice. I did not ask her to understand my life. I asked her to stop calling me a man. Instead, a manager representing Jack's chose to humiliate a transgender customer. This should have been a simple customer-service issue: four burgers were missing, I had the receipt, and I had already reported the problem. Instead, I left without the food, refund, or credit I was owed--and was deliberately disrespected by the manager. I expect Jack's corporate management to address both matters: restitution for the food I paid for but never received and meaningful accountability for this manager's conduct. Until that happens, transgender customers--and anyone who expects basic human decency--should avoid this location.

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    Jack's Family Restaurant - Hey

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    Jack's Family Restaurant - It says it right there on the receipt.

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    It says it right there on the receipt.

    Popeyes Louisiana Kitchen

    Popeyes Louisiana Kitchen

    1.5(22 reviews)
    0.1 mi
    •$

    keniya and Emari were the absolute best ! So full of energy exactly what this location needs …read more Food was fresh and the wait wasn't long 1000/10!

    The owner or district manager of this Popeyes location seriously needs to address the way customers…read moreare being treated. My boyfriend and I visited this location today, September 9, around 4 PM. From the beginning, the employees seemed irritated and "over it." After ordering, we stayed in the parking lot batch-recording content--we're content creators and, ironically, were actually filming content promoting Popeyes. I'll absolutely take accountability for unknowingly parking in a handicap-accessible space. That was our mistake. Had the manager simply asked us to move, we would have done so immediately. Instead, the manager came outside with other employees, yelling at us, asking if we were "good," and telling us to get out of her parking lot because we had been there too long "doing the same thing." Completely unnecessary. There were a thousand professional ways to handle this. "Hey, this is handicap parking. Could you please move?" would have solved the entire situation in seconds. Even a respectful request for us to leave would have been fine. My issue isn't that we were asked to leave--it's HOW we were treated. Management should be setting the example for customer service, not leading the disrespect. The attitude at this location is unbelievable. After this experience, I will not be returning, and I hope the owner or district manager takes these complaints seriously.

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    Popeyes Louisiana Kitchen
    Popeyes Louisiana Kitchen
    Popeyes Louisiana Kitchen

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    Bojangles - hotdogs - Updated September 2026

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