We stopped in here on a road trip and were so pleased with the whole experience. Three different employees greeted us upon walking in the restaurant, and each door was held for us. Millie took our order and was so nice and genuine. It will definitely be a new staple for us on this trip! read more

I went to Chick-fil-A for lunch today and Jasmine was at the counter, she was really friendly and I appreciate how she smiled and talked to the customers. She is quick on her feet, she got the orders up and got them to us quick with all the extras in the bag. We were in and out in no time. I just want to say thanks Jasmine. My lunch was only 30 minutes and i had 15 minutes to spear. read more

Consistently the slowest Chic you will visit. Tonight I left the drive through, went to Caine's down the street, got my food, and drove back by the Chic. I saw the same people still in line. The people are nice and the food is good, but you will wait too long to get it. read more

Made a quick stop in here because we saw how large this place was and just had to see the inside. It's one of the larger Chick-fil-A locations I've seen but not the largest. Still plenty of room to spread out. The service and food is your typical awesome Chick-fil-A quality! read more

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The food is always fresh every time I come here! The customer service is always great and food comes out in a timely manner! The inside is always clean for the most part as well. read more

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The food is good but the service has gone down! Expect it to take 20 minutes to get your fast food in the am! Then once you are in line you don't have an option to get out of it. For that they really deserve 2.5 stars. read more

For me, the food is a hit or miss. I received a grease sandwich on one occasion. Another time, I ordered a large Dr. Pepper with extra ice. There was barely any ice in the cup. I asked if they could pour some out and add ice. They threw away the cup and gave me a diet Dr. Pepper. Check your food before pulling off. The long lines can probably be avoided if you could order at the speaker and move along. Double lines seem to create chaos. One day, I placed my order in the right lane and was told to pull in after the fourth car in the left lane. I haven't had a positive experience at the Byram location; however, management did replace one of my meals (sandwich and large Dr. Pepper). read more

Food is good no complaints at all. The service on the other hand is very bad. Long lines and confusion at the window. This has got to be the worst Chick-fil-A in the metro area. read more

Slow service,random garbage can by our table, gross bathrooms,and dirty floors Night crew isn't good read more

Chick-fil-A - Slow service, random garbage can by my table, gross bathroom, and floors - Fast Food Near Me - Byram, Mississippi

The service is so slow every time I come here. The service is a step above KFC. Not a real chick-fil-a experience. read more

I was so excited to see that Byram finally opened a Chick-fil-A, however, with the poor service and poor food quality, I was left disappointed. I have been to many locations across the country, and this is by far the worse Chick-fil-A I've been to. The service was EXTREMELY slow -- which at first I was being patient about until I saw two employees in the drive thru line joking around. When I finally got to the window, I was only given 1 of my orders and had to ask for the 2nd. There was no apology given, and the employee almost seemed offended that I asked for my other order. Once I made it home, I discovered both drinks were mixed very badly, the nuggets were cold, and my Large fry was the portion size of a medium. If I pay extra money to upsize my meal, that's what I expect. This restaurant is not a good representation of the Chick-fil-A brand. They need to change management and hire more professional employees. My visit was very disappointing. read more

Terrible staff and service. I work retail and restaurant, so I'm highly understanding. BUT, this is the worst Chick-Fil-A in the Jackson area. Half the staff is on par with service, but the other half acting like this McDonalds. Extremely unorganized with orders and very rude and bold staff. I highly suggest the manager weed out the lazy, unorganized employees and start hiring with better training. Absolute worst CFA service from any CFA I've been to--and I'm a loyal member. :/ read more

New restaurant open about a month. Still clean and shiny Food up to Chik Fil Standards and the staff were friendly Real flowers at each table read more

Chick-fil-a has a warm inviting atmosphere. the food is always great and the staff is always kind, clean and polite

TOOK SO FREAKING LONG. it's been over 45 minutes for 3 chicken sandwiches. Food taste fine but service sucked. Seven people got their food before us. read more

Chikfila food, service, and ambiance is just highly overrated. So go to someplace else if you wan't chicken

I'm dropping the stars because the service is pitiful. This place is chaotic. 18 min wait in drive thru tonight. Managers are not doing their job. Also, the inside needs to be opened. This place hardly ever is quick. read more

As huge CFA fans, we've given this CFA several tries and it just doesn't cut it. The sandwiches are 9/10x cold and we order cheese on ours and the cheese is NEVER melted. More times then not, the chicken only fits the middle of the bun. Highly disappointed in this CFA. Gladly will drive from Terry to Clinton from now on. Staff just doesn't take pride in their work here. read more

Food is good but two straight times they didn't give us sauce. Made sure we asked for it the second time and still didn't get it. Overall the low rating is customer service. I found the first bad customer service chick-FIL-a read more

This is by far the best fast food experience one can have. The restaurant is clean and the people are very very friendly. The chicken sandwich is always fresh. If there are 30 people ahead of you can rest assured you will be served quickly. read more

Not very good service and there line sucks! They get 5 stars for incompetents, rudeness, and constantly getting your order wrong! No apologies or thank you. read more

The store is unclean, they screw up every second or third order, and some employees don't seem to care when I have to go back in there to get it corrected or get what they omitted and sometimes still mess it up yet again. I use the mobile app, so each order is clearly written down, so they can't plead misunderstanding my voice. CFA used to have great service anywhere you went throughout the US, but apparently they are slipping. read more

Service was decent but I was asked to move to a VIP parking spot to wait for a chicken biscuit which felt very... McDonald's to say the least.. not to mention there's not many other things people are getting before 10:30 so this threw me off... and the wait was significant, like a full 7 minutes. read more

Friendly staff and very clean! The food was fresh and tasty as usual. Another win for the Chick-fil-a franchise!

Won't come back. Not like the other Chick-fil-A. I ordered online, got the amount, got the confirmation that I was getting close. Got to the window and was told I didn't have an order at all. It was a large order of breakfast, and I was told they couldn't fix it now because it was getting time for lunch. This was at 10:30. It was a very special day. My sons birthday. A HUGE Chick-fil-a fan.‍ read more

Fries were old and cold. Service was slow. Chicken sandwich was soggy. Worst chik fil a in the area

I don't understand what was going on today, but we went through the drive through and was told to wait in a parking space before someone would bring out our food. We waited 15 minutes before my husband had to walk up to the drive through lady and ask her where was our food? Our order was fries, 8 piece nuggets and a sandwich. The cars behind us kept getting their food so I am confused. That's never happened before. read more

I have never had a bad experience at this chick-fil-a and I've been coming here since they opened. Every worker I've ever come into contact with has always been so polite and mannerly and it's honestly a breath of fresh air. Management easily gets 5 stars from me. Thank you for always being a dependable restaurant to come to! read more

This is the worst chic fil a. I've been here THREE times now. First time, no sauce and order is wrong. Second time, completely wrong order. Third time, no fries or sauce. Even the service is Subpar. Save your money or triple check your order. read more

Paid $21.00 dollars for some old food. Talked with a manager who asked me for the receipt transaction number and when I got to the store called no one answered so I asked one of the employees to come here and explained to him the situation so he goes in and let her know I was outside. He comes back and asks for my receipt I waited he come back and asked me to give him just the fries. I told him the whole order is cold so you would have to replace all the food. The team leader finally come out with the food not to happy and gave me the food and she was dry so I just got the food and left. Called the store to get the name of the district manager and the same dry lady gave me his name and asked me what was the problem I told her and she denied being dry and I told her yes you were dry and not friendly at all she kept talking I just hung up. People spend too much money at Chick-fil-la in Byram all o be getting old ass food. The replaced food was nasty. Sad I will NEVER spend my money there. They are worst than Burger King I'm Byram. read more