As I entered the drive-through, I saw a car that had pulled up and was waiting for their order. I pulled around ordered, had to change my order because they had no more chicken sandwiches, and nicely received my order. In all that time the car in front of me had not yet received their order. I was told it was being boxed up and was being taken out to their car, but I still continue to wait and wait. Yes I was getting upset. I spent 15 minutes in line altogether and I was trapped with my food getting cold. Please tell me why the employee screamed at me for wanting to get out, rather than asking that car to pull over to the waiting area. I will never be back. read more

My husband and I have started a new tradition this year. When I get off work on Friday mornings after I get done with checking in and putting away our stores truck, I go pick up our breakfast from Bojangles. read more

Always out of dirty rice or chicken. Long wait times. Staff uses vulgar language and plays on phone while you're waiting. Would not recommend! read more

My family has had multiple bad service at this restaurant. This morning, no biscuits. Last visit, the special was Ham Biscuits and they had no ham. The time before, drive through order only to get to work and have the wrong order after waiting at the side of the store for over 15 minutes for it. Multiple visits, more often than not there is an issue. We're done. Today was my last visit to this location. read more

The food is fine but the employees are kinda rude. Plus they never have any of the food. The ambiance was fine too.

I waited in line for 9 minutes only to be told "hold please" when I got to the box. then waited another 4 minutes and just left. this place usually has really long wait times or they're out of staples, like dark meat. like a bad breakup- it's time to move on. read more

The food was great! It's been a few weeks since we could dine in, so we were quite pleased. They are trying their best to build up their staff for drive thru and dine in. Give them a try! read more

New Year's Day and the employees working are knocking outta the park this morning!!! Even though there were minor computer issues this group of employees were welcoming to each customer!!! Rock Stars!!!!! read more

THE WORST! Oh wow talk about an awful fast food experience. We ordered a 20 pc and were told 30 minute wait time. It ended up being 50 minutes. The staff is not very friendly and look at you like you're crazy for coming in to ask about your order when it's delayed. The guy next to me said he had ordered an 8pc and was told 10 mins but he was also waiting next to me. I was watching them the last 20 minutes and they move super slowly. It's almost like they're trying to move slower than humanly possible. Not really sure how they are still open. Also, they messed up the order. We were so tired from waiting we just accepted that they messed up the order and didn't bother trying to get a refund. Don't go there! read more

The food is always the same not bad but not amazing. The sweet tea is usually not sweat and they take FOREVER and FORGET EVERYTHING.

Horrible customer service. I went through their drive thru & after I was done giving my order to the employee, she said "aight pull up." Even though this is a fast food joint, every job should have professionalism. That definitely wasn't & really caught me off guard. Food isn't great either. Better off going to Popeyes. read more

DO NOT GO HERE. We live nearby, and have had consistently bad experiences. Multiple times of incorrect orders and having to wait 30 minutes (no exaggeration) for our order, despite having placed them via the app. This time was the last straw. Never again. read more

Came in the morning took 40 minutes to hand out Fried Chicken with not many people in line and no way to get out of the line and made people very late. read more

It's Bojangles. Nothing new here, except I did take note that while going through the drive through, it wasn't quite quick. I eventually got my food. I thought that this store seemed like it was a little short staffed. Still, they gave me some hot sauce and I was well on my way to going through some chicken. Overall, my experience was good and considering they had what I wanted. Up in TN, they don't have enough dark meat considering that's all I eat. I would recommend to come here, but I think maybe going inside to get the food would be faster. read more

So I stop by Friday evening, around 6:00. I go through the drive thru, because I've been working in the yard all afternoon, and I don't want to be seen. I order a chicken tender dinner, and the girl says something in the microphone. I can't understand what she said, so I say "excuse me?" Silence. Then a man comes on and says there's a 13 minute wait for tenders! On a Friday night, at dinner time!! Ridiculous! No apologies from them. I'm in the drive thru, there's cars in front of me, cars behind me, I'M STUCK! I have to wait while they finish with the people ahead of me. As I drive out, I'm ignored. This is the second time they've done this! I'm so tired of this store and their inability to be prepared. I'm also tired of the attitude of the employees there. read more

Do not waste your time (literally) at this location. We placed an order online for curbside pickup because when we came the day before we waited almost 30 minutes. After we waited for about 15 minutes they came out and told us it was too early to drop the chicken. We said that was fine and could we change it to some breakfast items. They said yes and ran back inside. THIRTY minutes later we went inside and asked about our food. We were told they would check on it. That employee then walked off and did not do any checking. I finally flagged someone else down and told them our problem. They did not seem to care at all. I finally got 2 biscuits and she said would grab the other items. Then she went to the cash register and took forever doing something completely unrelated. We were obviously running extremely late at this point, so I grabbed my 2 biscuits that we ended up paying almost $30 for and had waited close to 50 minutes for and told them we couldn't wait any longer. Also when we walked in there was another customer that struck up a conversation with us and told us that would be the first and last time she ever came there. If you want terrible service and to waste half your day, go here. read more

As a new resident of Aiken SC, I was told that Bojangles" spicy fried chicken was better than Popeyes. After residing in the southwest, north east and west coast, I have had the opportunity to taste fried chicken from Popeye's Church's, and various regional fried chicken restaurants. That said, I decided to try the Bojangles in Aiken, SC. I arrived at the drive in at 12:30 pm. As with most fast food restaurants, lunch time is paramount. To my dismay, they had not prepped for lunch time and had no chicken ready. Myself and other customers had to wait twenty minutes for our orders. Moreover, I specifically requested SPICY chicken, but received over non spicy. In short, this location is no competition for Popeyes in Aiken. I will no longer patronize this restaurant. read more

Horrible service for 3rd time. Wait, wait, wait and then others behind you get there food before you! 3 times it has been horrible service. I suggest you get your chicken somewhere else. read more

Staff was extremely friendly and helpful. Food was great also. Definately recommend. Love the dirty rice.

25 minute wait with only 3 cars in front of me at the drive through. No apology, explanation or urgency from the staff. Didn't even give me my receipt. Chicken stripes were tiny. 0/10 would not recommend and will not be going back. read more

The service was good. Very friendly. The food was ok. I got the chicken fillet biscuit with a side of coleslaw and unsweetened tea. The chicken was a little dry but overall the meal was good. Pretty avg fast food experience. read more

This time it was a 30 minute wait for a meal. It always seems they are not ready for business. Management does not seem to keep the production going. read more