I'm not sure what has changed with this business, but our recent experiences have been…read moredisappointing. We initially believed we had found an ideal groomer because this facility promotes dog interaction, similar to a puppy daycare environment. Socialization was important to us, and during our first two visits everything seemed excellent. We were able to see our dog playing and interacting with other dogs on the live cameras, and he appeared to be having a great time. However, during later visits, we noticed a significant change. Our dog appeared to be kept in a crate from the time he arrived until pickup. We raised this concern with the owner, who assured us this would not happen again. Based on that reassurance, we decided to give the business another opportunity. Unfortunately, during the following visit we experienced the same issue. Our dog was not visible on the cameras and appeared to have been crated again. When we addressed this, we were told it was due to a miscommunication among staff members. We were again reassured that the issue had been resolved and would not occur in the future. Today, after not seeing our dog on the cameras for approximately two and a half hours, my husband called the facility to check on him. The staff member who answered the phone was dismissive and did not allow my husband to fully explain the situation. We referenced our previous conversations with Chris, the owner, who had assured us this would not continue to happen. The staff member responded that Chris was not present and stated that she needed to check in all dogs before allowing ours to be cage-free. At that point, our dog had already been there for two and a half hours, which raised further concerns for us. Due to the circumstances and the manner in which the call was handled, my husband informed them that he would be coming to pick up our dog immediately, as we were not comfortable paying for services where he remained crated the entire time. When my husband arrived, our dog was simply brought out and released to him. There was no explanation, acknowledgment, or apology offered. Based on our experience, I encourage other pet owners to ask questions and ensure they fully understand how their pets will be cared for during their stay.

This is the only place I will take my little princess. I started coming here when another groomer…read morecancelled my appt. Moreover, they cancelled for being 5 minutes late. I called 5 other places and only canine corner would take her. Plus she was so nice to me and all the animals.

I absolutely love Gail's Groomerie. The staff is always very friendly and most importantly the…read moreGroomer, Lana always does an excellent job at grooming both my pups! There was one occasion when I had waited until the last minute to schedule an appointment only to find out they were booked and, unfortunately, I had no other choice but to take my pups to a different groomer in Naperville and I have to say, I was very disappointed due to the quality of work they did on both my pups. I will never again take them anywhere else! I now make sure to book well in advance to be certain that I get them both in for an appointment. My pups are always very well taken care of and, Lana always does an excellent job of making them look, dog show ready. See for yourselves!

Paid a lot on money only to my dog's back looking like shaved sheep on a farm…read more Doodles get knots that can cause issues, I get that, but that's why I go to a groomer. If I wanted them shaved to nothing I would have cut them myself.

Took my goldendoodle in for a haircut and nail trim. They did an amazing job! I wanted to keep his…read morehair as long as possible while still getting out the mats. The groomer listened to me and did a great job keeping his length. The lady at the desk was super nice too. Definitely will return for more regular grooming.

My teacup yorkie was in desperate need of a grooming and PurrFurred 10000% delivered. They are NOT…read morea petsmart type of franchise. This is a locally owned business with 3 locations. They also offer mobile grooming services. I requested pricing and an appointment via their website and Jade assisted with providing the information and scheduling. I was able to get an appointment within less than a week. Pricing is on the higher side compared to other places I've gone to, however, my fur baby was fresh and smelled sooo good once I picked her up. I was expecting this appointment to take about 4-5 hours due to the experience I had at other places. I am very glad this wasn't the case! Within 2 hours my fur baby was ready to come home. I'm very happy with the outcome and am looking forward to many more spa days from here. Tip - if you are a first time costumer make sure to look at their brochure. There is $10 off promo for new customers. This was not vocalized to me so I'm happy that I looked through it and found it myself.

When when I brought my dog for first visitshe had a growth on her side. Vet never mentioned growth…read moreduring many visits since. Las June I brought her in for annual shots and asked vet to look at growth because it looked like it was getting larger and he said "We have to watch it." In Sept. I called for an appointment to get a biopsy. Biopsy came back CANCER STAGE 3. He is the vet and should have realized the growth was not normal and suggested a biopsy on first visit 3 years ago and cancer would not have been an devolped as it is now. I do not recommend bringing your pet to this vet.

My cat's first checkup was easy, fast, and calm. His ailments were explained thoroughly. I trust…read morethe doctor's medical expertise as he does his research within and beyond borders to find the best up to date medicine and treatment for whatever condition your pet has. He truly wants your pet to feel better even if they are super seniors and going through old age issues! This is the best place to get that kind of care.

Tried several groomers. Our pup would come home depressed from stress. Often nicked in places you…read moredo not want nicked. We were always looking for a better place. We were referred through a friend. It is almost 30 minutes away in traffic, but we had to give it a try. My oversized Cavapoo gets excited when we pull up. He is treated like he is their own pet. When I pick him up he is so happy. Now we have another Cavapoo, we got our dog a dog of his own. He loves it there. Sarah does great work! The staff is tops from the wash to the finish. The dogs socialize there and it looks like a party when we pickup the boys. We tried the rest, but found the best.

I recently visited Groomingdales by Sarah with my geriatric dog in the hopes of getting her nails…read moretrimmed to improve her mobility during her final weeks and I feel it's my duty to warn others about this place. When I walked in, they had around 10 little dogs aggressively barking their heads off right next to my frail senior pup. It was clear my dog was uneasy and what's their brilliant solution? Instead of controlling their own unruly pack, they wanted to muzzle my 15-year-old dog, who had never experienced such a thing in her life. The icing on the cake was the staff's complete lack of empathy and utter indifference to my distress. They were unempathetic, uncaring, and frankly, downright rude. Thankfully, I had the sense to get out of there and find a groomer who actually knows how to treat both dogs and their owners with respect and professionalism. It's plain and simple: Groomingdales failed miserably in providing even the most basic care and consideration for our beloved pet. If you value your dog's safety and your own peace of mind, avoid this place like the plague.

Chris, I wanted to tell you I really appreciated the care you and your team gave Jasper. The…read morepictures and videos were great! It helped me know he was being loved and cared for! You provide a wonderful service and I wish you continued success!!!

So so grateful for Chris!!!! She's kind, flexible and takes such good care of your babies while you…read moreare away. I am so grateful to have found her and I highly recommend her, you can rest, assured, your baby will be well taken care of!! - Namita

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

Truly the best! Kendra and Ryan go above and beyond. My doodle looked and smelled great every time…read morehe was there (every 3 weeks). Tons of experience and professionalism. Highly recommend!

The pissing match needs to stop. We don't want a refund. Your services are far from cheapest and…read morethat's never been a concern. It will be a long time before the his fur grows back. I guess we'll buy him a rash guard shirt, beach hat and Oakleys for the beach.

For my 11 month old Golden Retriever to get her second grooming appointment, I brought her to…read moreStephan's Tailwaggers on my neighbors recommendation. I wasn't disappointed at all. When I arrived, the receptionist greeted her as much as me. She was so warm and inviting that my dog (who had just been shivering scared in the car just minutes prior) actually started to walk in the back on her own, almost. Less than two hours later, they called and said she was ready. When I picked her up she didn't seem traumatized. She was happy, fluffy and trimmed where I mostly wanted- her ears and feet. I'm fact, I was surprised how small her feet are without all the extra hair. Also, it was $70! She's about 55- 60lbs. A note on the door stated that if you pick up dog more than an hour after getting the call that your dog is ready, you will be charged $20 per additional hour. I imagine that could be issue with people working or trying to get errands or kids managed. I didn't think to ask the name of her groomer. I did notice that there were 4 grooming stations. They commented that today was a slow day but I imagine it can get pretty loud and busy.

It's located in Naperville in a plaza. We love this place, I take 3 of my dogs to get groomed by…read moreLisa . We have been here for the past 4 years now . She knows my dogs so well now and always grooms them super adorable . Definitely would recommend and can say they all are super nice and always pencil me in right away.

I have two Shih Tzu's. Both were cut very well! They were even able to leave my one dog that has…read moreVERY long eyelashes, intact! Cost is a bit high. Not nuts, but on the high end. I did purchase two bones after paying for the cut, and tipping the groomer. There wasn't a discount on the bones.... That I did have a bit of an issue with. Should have been a BOGO, or at minimum the second one should have been half price. Overall, though. Good place to bring your dogs!

They did a great job with my husky dog. They are friendly and explain everything with patience…read more They are a little pricey but worth every penny in my opinion.