Absolutely love this place! I've always had great customer service and thoroughly enjoy my…read moreexperience. I go at least once a month and if I had more time, I'd go more often. Great experience for the cost!

My 18-year-old daughter recently went here for her very first professional massage. While the…read moremassage initially seemed fine, several aspects of the experience were concerning. The service cost was $60. My daughter paid with a $100 bill. When the therapist returned her change and my daughter went to pick it up, the therapist placed her hand over the cash and said, "Tip." There was no signage or communication beforehand indicating tipping expectations. My daughter explained this was her first massage and that she wasn't aware. She then left a tip anyway, to which the therapist responded, "That's it?" This left my daughter embarrassed and uncomfortable. The following morning, my daughter asked me to check the back of her neck because it was sore. At that time, I noticed a visible bruise in that area. My daughter shared that the therapist never checked in regarding pressure during the massage. As a first-time client, she assumed the discomfort was normal and didn't realize she could or should speak up. A professional massage therapist should regularly check in with clients...especially first-timers...about comfort and pressure. Between the lack of communication during the massage and the unprofessional handling of tipping afterward, the experience fell short. I hope this feedback helps improve client care moving forward.

Just had a massage there this morning with my mom! It was exactly what we needed. My body has never…read morecracked so much. We just got back from a trip to New York where we walked a lot and did a lot of physical activity. So we needed a massage that did a little bit more than just put us to sleep. We needed something that worked out the kinks knots and also stretched our tight muscles. Both of our experiences was absolutely amazing! The staff there were so accommodating and kind. We ended up purchasing packages so we can go back. Highly recommended this place. And there's also a lot of locations available so you're not just stuck with one, but this is literally within walking distance of my house. I'm very excited for my next massage. And after your massage, you get such yummy, lemon ginger, tea and delicious pineapple!

Very disappointed with our experience at Thai Body Works Massage. We had a 4:00 PM appointment…read moretoday and arrived at 4:05 due to a traffic delay caused by an accident on the road. There was no one at the front desk to check us in, and we were surprised to find that no grace period was offered--even though we were just five minutes late. What made it worse was that no one reached out to confirm whether we were still coming, nor was there any communication or understanding from their side. We felt dismissed and unwelcome. Unfortunately, based on this experience, we would not recommend this place and will not be returning.

Where do I begin with Sarah? This is my second series of medical massages with Sarah (last time 5…read moreyears ago) and was so glad to see Sarah even still in the business when my ongoing pinched nerve in my neck really wrecked my life about 5 months ago. I should have immediately phoned her, and I finally did a few months ago and she was like a human X-ray as she scanned me up and down on our first visit. She had my poor posture analyzed. She is also finding anxiety issues and ADHD issues just by her hands-on massages, so there is a mental component to this pain that only she has figured out. Not my doctor, not my personal trainer, not my physical therapist. Only Sarah. And now I can take that 'diagnosis' to a mental health specialist and work on my ADHD. I don't even call her my 'massage therapist'. I refer to her as my 'healer' and yes, after the first visit, I felt like I was hit by a bus (because I've been neglecting my body and what it needs for too long). But after the second or third day? I was able to finally sleep without having to weirdly prop my body up with three pillows to find the EXACT angle so my left arm wasn't on fire all night. I'm enjoying life again. For months I couldn't attend concerts (tried and nearly had a mental breakdown) or enjoy the beach or enjoy my yardwork (which actually triggered this latest pain bout). Am I out of the woods? Far from it. Which is why I've been going regularly and need to 'do my homework' of stretching and cardio to not have her keep fixing the same problems. Is it expensive? Well, isn't life? If I could write a check for $10,000 or $20,000 to have this pain stop, would I? Absolutely. Chronic pain is very debilitating and depressing. Was it all Sarah, or did my meds and PT and gym regimen finally kick in? I don't know. All I know is that by Day 3 after the INITIAL visit with Sarah, I was a new man. I have a watch that tracks my sleep score. It went up. A lot. So medical massages need to be part of ALL of our lives. If I ever get this pain situation under control, I will STILL continue with Sarah once or twice a month. Don't let it get away from you. This should be covered under insurance and maybe someday it will be, because it is by far the most important phone call I made during my last 6 months of hell. But now, I'm going to see the Oasis reunion concert this weekend, I danced HARD to a reggae band a few days ago, I'm doing yardwork, and enjoying and appreciating life again. We talk a lot during our two hour sessions, and she's also got my mind and perspective in a better place. If you need pain management and posture analysis, go to Sarah. Run to Sarah. She's a HEALER. An actual healer.

12/2 Update: Sarah: I added a screenshot of your spam texts. There is no option in the spam texts…read moreto reply stop. The only option I have is to report junk. And when I report junk, I will get a different spam text from you from a different number. WORSE experience ever!! I went here years ago and had the worse experience here. I got a facial and a massage. They used low quality products that gave me a bad skin reaction. The owner (I believe her name is Sarah) is shady, unprofessional and dishonest. It has been years since I have been here, yet I still get their spam texts at least once a week.

Been a while since I've written an update ~ I have been to Seven Falls a few times since my first…read morereview. Almost all the girlies in my family have also tried them out because of how great they are. My mom and I got a couples deep tissue massage a few months ago and it wasn't very good. All of the women we had in the past weren't there anymore so we tried new massage therapists and we left disappointed. BUT we shared our thoughts with their team and for Mother's Day we went back and the therapists were so nice and made sure we left feeling amazing. Good lesson to give a biz a second chance. Love ya Seven Falls!

First time here. Made reservations for a couple massage and a facial in advance. Online…read morereservations are easy to make except when scheduling for the same type of treatments (e.g., hydrofacial). However someone from the spa called and then texted me with follow up questions, which was helpful. They only have 1 hydrofacial machine so were unable to do 2 of this type of facial treatment at the same time. Can do certain facials together in the same room if you are booked for a couple massage, but not the hydrofacial (which makes sense). So I opted for a different treatment while my sister received the hydrofacial treatment. My facial treatment was specifically for a skin concern, but to be honest, it just felt like any other facial. The aesthetician was nice, but didn't seem too familiar with certain skin conditions and topicals used (e.g., tretinoin, clindamycin, etc). The facial wasn't bad, but just felt like it wasn't specifically tailored like my normal facial back home. The hydrofacial was nice per my sister, and the aesthetician was also pleasant. Although redness of the face does not always indicate rosacea... Most of these types of spa tend to indicate rosacea even though it is not. The cost of the facial treatments is fair. The full body massages were good. I requested for a deep tissue massage and my sister requested for a Swedish massage. Both massages were great. I added the hot stone therapy for an additional $10, which was nice. Pricing was also fair. The facility is clean and the ambiance was relaxing. The decór was appropriate and certainly added to the serene ambiance. They have different rooms with different themes, and they are appropriately dark. The front desk female staff was also very nice and welcoming. They provide you with slippers to wear also and have a storage shelf to place your shoes. You can also request for no CBD oil, etc. Parking is also widely available throughout the plaza. Overall, will likely come back for a massage in the future if in the area, but will likely skip the facial. My usual massage therapist is great, and the pricing is also lower than here. However, this spa's ambiance is definitely better and more serene.

Stacy is super nice, personable, very professional, she doesn't talk much and gets straight to…read morework. If you talk to her she easily carries the conversation and has an amazing personality. Her work area/location is very clean, and relaxing. Stacy has many years of experience and it shows as she systematically hunts down those trouble spots. I have been looking for a masseuse that can get deep into my tight sore muscles and Stacy does exactly that. Definitely coming back!! Thank you Stacy! See you soon

Great healing massage. I've had many massages over the years but it feels like this was the first…read moretime I got a true massage. Can't wait for the next time!

First time here, will be coming back! Friendly, professional, & overall great full body massage…read more Came in due to tense shoulders, came out feeling better. I appreciated the privacy / getting a full room for a 60 minute massage.

I went on Sunday for a 60 minute foot massage. I was lead into a small private room with a big…read morecomfy chair and ottoman. First they had me do a short foot soak in warm water and then my massage was done by Jackie who did a great job. I loved having my own private room vs. the other spa I go to which has 6 chairs in one room (3 on each side). I will definitely be back, I think I will try the full massage next time. Give them a try, you'll love them.

went in here to get a massage.. and it wasnt even that good…read moreand you are obligated to tip 20$ for a service that its not even worth 20$... dont go here it is not worth it...

Great massage love this place been coming here for three years. Friendly happy staff comfortable…read morerooms has a warm vibe. Absolutely love A plus

This place is tremendous--from check in to check out. Clean, friendly, on time and a great value…read more I have used other places and Massage Heights is by far the best. I set an appointment the same time every month and do it three months in advance with never a problem.

I've been a member at this spa for several months now, and I can honestly say they go above and…read morebeyond to make sure every client has an exceptional experience. From the moment you walk in, the atmosphere is welcoming, relaxing, and professional. What really stands out is the management team. On the rare occasion I've had an issue or concern with a therapist, management has always been incredibly proactive, attentive, and quick to make things right. That level of customer care is hard to find these days and speaks volumes about how much they value their clients. A few therapists are not only highly skilled and experienced, but also genuinely friendly and caring. I would absolutely recommend this spa to anyone looking for quality massages and outstanding customer service.

Edilma and her family are incredible! They are compassionate and powerful healers: from massage to…read moresound baths, you are always in sacred space. I've had amazing experiences as a healer and light worker myself. I trust them completely and I know that I will walk out feeling lighter, cleansed, and empowered with healing wherever it's needed.

Absolutely loved this sound bath experience. The vibrations felt like they reset my whole nervous…read moresystem -- pure peace, clarity, and expansion. I walked out lighter, grounded, and deeply relaxed.

I never had my back walked on before- but the people here have small, soft feet that do the work of…read more well trained hands! Every kink and knot removed.I will go nowhere else!

Amv massage is very good, the service is very good, I am very satisfied! Amv massage is very good,…read morethe service is very good, I am very satisfied! Amv massage is very good, the service is very good, I am very satisfied!