Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my…read moreprimary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.

I have now had 2 sessions of Cryotherapy and I'm hooked! I thought I would never do it more than…read moreonce ( I don't like being cold) but... after having loads of " out of nowhere energy" until midnight and....I slept like a baby solid and almost missed my 630am Bootcamp class I still had a different kind of energy this morning and had my second session. I'm flying out of town for 5 days I didn't want to wait til next week. I think it might be helping reduce sore muscles, I just can't tell yet ( sore since last weekend workouts;) I read some research in Cryotherapy last night...it's said to likely burn up to 800 calories after one 3 min session due to the blood vessels rushing from the protected core to all the areas once you're out. If it indeed helps with burning calories or boosting metabolism I'm All about it!! I'll post more after a few more sessions ;)

I am very happy with the care I have received here. Within just a few visits, Dr. Campbell…read morediscovered the source of some of my chronic pain and discomfort that I had attributed to normal aging. My acute issues were also treated quickly and efficiently. The app he provides is very helpful in performing home exercises.

Robbie Gates, the physical therapist who treated me, was excellent. My constant headache gradually…read moredisappeared as a result of the procedures he performed and the exercises he prescribed. My interactions with the young man at the front desk were not pleasant and I avoided him as much as possible.

didn't get therapy dr recommended. billing was a joke . Eventhough insurance contacted and paid…read morebills still come! Just got a student.. not good service from any experienced pt

So basically,, you can have an orthopedic emergency,,, BUT unless you agree to switch to their…read moreDr's. It's a conflict of interest and emergency or not,, they don't want to help you because I won't switch! I'm in pain with my knee, my appt is Friday with my Orthopedic that helped me with my shoulders. Your an orthopedic urgent care!!! What the fuck does that have to do with seeing me on a regular basis??!! Take care of the medical situation that brought me to a URGENT CARE!! So it cost me 75 dollars to be refused service bacause I wouldn't switch to them.

I waited for almost an hour before just walking out because like most people, I have a job that I…read morecan't just take hours off of to wait for such a long time to be seen by a doctor. Also none of the staff at EmergeOrtho were communicating with me as to when I'd be seen or that they were running behind. It's hard to be sympathetic when the staff don't seem to care that they're making you wait an absurd amount of time to even be seen. My appointment was before noon, so the fact that they were already that backed up that early in the day isn't a good thing. When I arrived, I waited in the lobby for over 30 minutes before asking the front desk if they were still able to see me. She said they'd bring me back in 2 minutes. I was taken back about 5 minutes later (not a big deal) and the attendant who took me back to the exam room told me the doctor would be right with me. I then sat for over 20 minutes without being seen by anyone. At that point, I was over it so I got up and left.

I love my therapist, and if she is indicative of the talent that Luna manages, then I have nothing…read morebut high praise to give.

Very poor customer service. I was misquoted for services and copayment. They are not honest or…read moreefficient. Stay away from this company.

good afternoon I have been seeing Dr wheeless for years now he really help me go back to walking…read moreagain I came in his office in a wheel chair now I'm walking again I do understand I need a knee surgery when it time I will come back to him to get it gone he will u understand all your pain and help you get back on your feet again I give hem 1000000%

Hey there folks... Dr. Wheeless is the real deal. I had an issue with tennis elbow for almost 18…read moremonths. While other Drs had looked at my condition and had given me shots of cortisone, possible tenex surgery, and possibly major surgery, Dr Wheeless was looking at the WHOLE problem. Dr Wheeless spent a great deal of time with me explaining how and why I wasn't healing and reccomended several ways to get better. I'm happy to say that after 3 months of treatment, my arm is 90% and I'm out doing all the things I could do before my injury.

I see Pivot all the time because of its proximity to my home. It's also on a very busy intersection…read moreon Glenwood and Brier Creek Parkway. It's next to the Navy Federal Bank. Prior to making an appointment, I walked in one day to submit my insurance information and paperwork. Emily helped me and had a great attitude. When I came in for my first appointment, I was told that my out of pocket cost was $70. I paid it but I wish they called me to tell me this prior to the appointment. I was seen at my scheduled time. I had a great experience with my first physical therapy appointment. My therapist did a great intake. She asked me a lot of questions and actually listened very well. It was very thorough. I scheduled a follow-up appointment prior to leaving but I ended up finding an in network physical therapy office where the cost would be $25. I cancelled my follow-up appointment here because of the cost. I would recommend this office to anyone.

Have been waiting nearly a week for them to call me to set up my appointments. I called them on a…read moreFriday only to be told they don't have appointment staff that work Friday. How does a medical office not have staff working Friday. Makes no sense. If it wasn't for the PT the answered who was very courteous and professional I would leave one star.

I've been seeing Dr. Kanaan for about three years now and over that time I have developed a great…read morerelationship with him and his staff. He understands the need for people, particularly active people, to get back "into the game" as quickly as possible, and with the least invasive methods, when appropriate. I have referred many people and they have all shared my positive experiences. I have never had a problem with waiting to be seen and he has always been professional and approachable. I highly recommend him for any sports-related issues you might be having.

I had an elbow injury and was referred to Dr. Kanaan's office for possible treatment. I wish it was…read morehelpful..sadly it was a waste of time and money. I waited in the wait area for almost 20 min past my appointment time before a perky RN took me to a room and asked me why I was there. She asked if I minded if there was a student to which I of course didn't. The student was the first to come in. He was very patient and tried to get all the info he could to give some advice. This is where my visit went pear-shaped. I was then shown into another room where His Lordship, Dr. Kanaan agreed to grant my request for an audience. This guy had all the bedside manner of Jim Jones. The Dr was more interested in humiliating his student then any explanation of care. He ultrasounded my elbow without preamble, saw fluid & proceeded to tell me that there really wasn't anything he could do. "If you want I can TRY to drain it but it'll just come back" is honestly what he said. I asked what he would recommend and he said "I'd get it drained because I don't like to wait". I am not kidding you. He was gentle during the procedure I will give him that, but once done & ungloved he tossed the needle he'd used in the general direction if his very full sharps container...missed & had to pick it up & re-toss, got up & left. I guess the appointment was over. No post-care instruction...nothing. The RN came back to give me the discharge for the billing person & sent me in my way. I REALLY wish I knew some sports guys as I'd tell them there has to be someone better than Bob Kelso's stand-in!!

Thanks to working with Laura on an elimination diet program, I've been able to maintain the healthy…read morelifestyle of cooking more meals at home and eating real unprocessed foods. I am grateful for her introduction and guidance to a program that really helped implement a lifestyle change for me and my family. To cleanse myself from weeks of bad holiday eating , I'm about to try a new detoxification program with Laura as well. I've seen the results she's felt from this program so excited to feel mine too. I know Laura will provide her usual hands-on support, advice, and attention to help me succeed!!

Thanks to Laura I've learned to maintain a diet of eating whole unprocessed foods that has enabled…read moreme to physically feel and perform my best at CrossFit, and have the energy to keep up with my busy lifestyle. I've learned that what I put into my body has such a huge impact on how I feel, and hope others can gain from this invaluable insight as well after working with Laura.