I arrived today at 7:30 and asked for an oil change. I was told that they were short staffed, so…read morethey couldn't change my oil until more employees arrived during the next hour. I was given the choice to either wait or come back later. I chose to leave and not come back. Since this location is a 20 minute drive from my house, I will find someplace else to get my oil changed.

my experience was great! great repairs great customer service and overall the best experience I've…read morehad with a collision repair shop

Went with a Groupon for oil change and tire rotation. The guys changed the oil and then started the…read moretire rotation. One of the bolts on my tires was deformed and they couldn't remove it. They apologized profusely for being unable to service my car with the screwed up bolt. The service was fantastic, these guys bent over backwards to try to figure out a way to get it off. In the end, they were unable to do it. They told me I should take it back to where I had the tires put on and have them fix it. Anyway, these guys were great to deal with, helpful, and just plain trying hard to please. I'll be back. Thanks, Charles and Steve.

I needed to get an oil change pretty quickly and this place did not have a wait. total process took…read more15-20 minutes. I will return whenever I need an oil change.

They were able to wait on me immediately. I paid $140 for an oil change and cabin air filter…read morereplacement. It was pricey but it was also quick.

Excellent service and quickly moving. I highly recommend. Must have good leaders there, so keep up…read morethe good work. The value is increased with specials and coupons so keep your eyes open. I'm a large fan of the efficiency and service level consistency. This is my preferred location!

I pulled up asks the young man Nick pulled me in the bay right away. This youngman quality customer…read moreservice was on point. The technician was great and an Alumni of Ridgeway High. The quality and value of the requested service was topnotch.

Highly recommend this place! 5 stars all the way. I just…read morehad my first oil change here & they will all be here now. Fastest I've ever had. Told me everything as they did it, showed me the dipstick with fresh clean oil after. Print out had a recommendation for maintenance, but no upselling at all. The $20 off coupon online is used with ease. The employees were professional & polite. The location is easy to get into & out of. Will be sending my kids & friends. We need more of this-no bs, just get the job done well for a reasonable cost & send you on with your busy day. Told me my air filter was perfectly fine, but they will watch for future replacements when necessary. Checked all lights/signals/etc. if you're looking for a straight forward, no frills, no massive charges & extra add on unnecessary junk, then you'll find it here. I will choose to come here for other services as well after having such a great experience with an honest oil change. Thank you Express Oil Change on Winchester~ you're doing it right!

Mike called me personally and apologized. He explained that he was irritated with the card company…read moreand was sorry that he seemed to take it out on us. I accepted his apology and hopefully the next business interaction is much better. I appreciate Mike for owning it.

I've spent a ton of money here and can't get a call to say service is done. SMH. I only came out…read moreof convenience as I live within walking distance. I had a horrible experience regarding my AC which is another story entirely. I understand that they are busy, but don't offer a service you fail to do. There are too many options of contact to do nothing. Won't recommend this location.

Please Read the entire photos of my comments. I was treated with extreme racism upon arriving and…read morenow I truly believe that management is only taking whites and telling African Americans they have to come at certain times. I tried to post my comments in the pictures below but I must have written to much. Please if you're African American if you have a bad experience here or anywhere voice your complaints. I refused to get my oil changed there and I have went to several pep boys over the years, this one is 1000% Racist and don't care to let you know. So I'm about to call Corporate Now. Please Read all the Three photos below. Wish I could of gave them a 0 star.

This place really will take care of you even if they can't fix it they will tell you the correct…read moreway to fix it and other places to take it to The manager ED Was very nice about helping me fix me car Didnt charge me a dime for looking at my car and giving me a diagnosis of what I should do 3 months ago they fix my Air intake valve Only took them 2 hours And also unlike other places like fucking Kia motors ( takes you 3 weeks to look at your car) pep boys look at my car in 2 hours Everybody should come here if you have car problems They do a great job Ask for Steven the mechanic or Ed the manager

I visited here to get an oil change about a month or so ago. They advertised free top offs. I went…read morethis past Friday and a guy told me they didn't have me in the system and that I could pay for oil by the quart. The Take 5 Oil Change sticker was on my car. I told him the specific employee that changed my oil and showed him the sticker. He said it didn't matter since it wasn't in the system. I will not ever return to this business for an oil change.

Because full. They left off the Olive cap once and I blew oil all over the engine bay.read more

Got my oil change here. Picked vehicle up and smell burning oil when I cranked my car. But I said…read moreno biggie maybe a little oil was spilled. I drove directly 5 minutes home. Next day I went to the store and I received the oil pressure warning while driving. When I checked my oil stick it had no oil on it. I got a tech to come and check it out. When he removed the oil filter the O ring gasket was broken. How was this broken and it was brand new? This caused the oil to leak out. I called and spoke to Michael Sullivan , manager, in attempts to explain this to him , he gets rude and upset because I stated it wasn't put on properly. He then say "He gets upset when someone say we didn't do our job correctly".. I just wanted him to show some empathy and at least give me a discount for the inconvenience. I could have lost my entire vehicle do to this issue, but no accountability was taken. I will not be back to this location and I hope you don't go either.

Cost of everything is higher now, and technicians are harder to come by, but Christian Brothers…read moreheld true to their European Oil Change coupon price, installed the cabin air filter and new LED headlights I purchased online for the price of labor. Up front pricing is very helpful and doesn't cause any stress upon checkout. You accept the proposed pricing via text. They text when your vehicle is being seen, and when it's ready. Diagnostic fees go toward any repairs that are made in-house. They run a clean, smooth business and haven't yet talked down (how mechanics often do) to this woman.

I always use take 5 oil change on Poplar. The staff are friendly and knowledgeable. They work hard…read moreand fast. I never see anyone just standing around. I have received nothing but top service at this location. I highly recommend this location. A few names that come to mind this last change are Jeremy, Mason, Ethen.

Adam was a amazing! So kind knew I was in a rush helped me out! He was truly so helpful! Give this…read moreman a raise!