Went there for oil change as I always do to get the oil changed. This is a top notch place. Very…read morepleasant people and they only suggest services that you need.

DO NOT GO HERE!! These people literally changed my oil and didn't do anything else. they didn't…read morechange the filter, they didn't top off fluids, nothing! Not only that but after I left car started running hot and then they tried to blame it on the fact that my car was hit on the drivers side not knowing it had been hit for a year. They will be hearing from my attorney period! And they lie and manipulate to get more money out of you, this place is hell and every guest with bad experiences need to come forward and expose them for their corruption and their terribleness.

I had an excellent experience with Glen and his staff at Jiffy Lube. From the moment I pulled in,…read morethe service was professional, efficient, and welcoming. Glen runs a solid team; everyone was knowledgeable, courteous, and worked together seamlessly to get the job done right. What I appreciated most was the honesty and transparency. They explained what was needed, didn't try to upsell unnecessary services, and made sure I understood everything before moving forward. The service was quick without feeling rushed, and my car was well taken care of. It's refreshing to find a place where customer service still matters. If you're looking for reliable, trustworthy, and friendly service, Glen and his staff at Jiffy Lube are top-tier. I'll definitely be back and highly recommend them to others.

They messed up my motor with that watery reused oil. Then the manager laughed about it. The only…read moreway they are getting these 5 star because they asking u to leave a review before u leave the place of business.

Adam was a amazing! So kind knew I was in a rush helped me out! He was truly so helpful! Give this…read moreman a raise!

They will not top off your tires if you go after an oil change. They used to do this, but I was…read moretold that "he doesn't want anyone pulling up out front" as I also saw the guy working there yelling. Pretty wild that in cold weather you can't go get your tires topped off where you paid for an oil change. I'll go somewhere that offers this service.

Was able to detail the problem over the phone, set up a drop-off time and was given a spot on time…read moreto receive service. These ppl know what they are doing and even offer cash payment discounts! Very high value-honest service. I had a problem with another shop because I was specific on the fix as I know cars quite a bit. They're busy often, but better to get it done right!!!

Oil change and calipers, fast,efficient and trustworthy. Place is clean, employees are professional…read moreand take the time to explain any questions. Been her a couple of times. Highly recommend this place.

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

They've been maintaining my 20-year-old truck beautifully since maybe 2012. Sometime in 2021-22…read morethey did a complete brake overhaul--a flush, new rotors, pads, etc. I've NEVER had a complaint about their work, they're very competent and competitively priced. Here's the problem--they do a routine inspection checking all the fluids, brake pads, tires, alignment, etc., but the last time I was there, less than 18 months and 7,000 miles after my complete brake job, their "inspector" reported that my brake fluid was SHOT, and needed to be flushed. He even furnished a picture of the test strip he supposedly used. Remembering that they had just done all of that work on my previous visit, I declined the unnecessary service, and just had them change the oil, rotate the tires, and replace a belt. When I asked the manager, WTF? He stood by the technician's report and even "postured" a little like he was daring me to question it. I just rolled my eyes and walked away. He knew he was busted. I've attached the pictures they sent me. One end of the test strip is for coolant, the other is for brake fluid. The "technician" swapped in a bad brake fluid test strip from some other car for his photograph. I took the vehicle home, bought a GOOD brake fluid testing unit online. It arrived the next day, and showed that my brake fluid was like new. I checked it again last week (July 2025), it's still in great shape. I drive It less than 5,000 miles a year and it stays in a very well insulated garage. I could tell you about the time they stripped the threads on my oil drain plug, and how it leaked all over my spotless garage floor on Christmas Eve. Or how they sent me pictures of oil leaking out of the pan (I delayed having this repair done and it magically cured itself!) Or the time they replaced my spark plugs twice within a 20,000 mile period (because I wasn't paying attention and said to go ahead and do it) --but all of that is water under the bridge. So basically, in May of 2024, a tech and his manager both tried to trick me into paying for an unnecessary brake flush. Not the first time they had tried something like this, but it was the first time I noticed. I see the reviews since then seem to have declined, as well. Maybe I'm not alone? Not a very Christian thing to do, IMO. I read a Book once that said it's against the rules to violate or misrepresent the "name, image, and likeness" of the Almighty. Somebody will have to answer for that someday. Not my place, not my problem. I'm selling the old truck soon anyway, won't be going back to CBA. It's a shame, because like I said, they did very good work for me, they did it fast, and were very polite.

The team here completely turned around my disappointing morning! I cancelled my day's plans to…read morebring in our car for what I suspected was a nail in the tire. The large waiting room was fairly full when I entered, so I expected to wait a long time. The assistant manager let me know it would be a few hours wait, so I left the car and walked with my two year old to run some errands nearby during the wait. I felt disappointed, not with Gateway, but at the inconvenience of ruined plans and waiting for three hours while walking across parking lots and along highways to entertain my grumpy toddler. We grabbed lunch and returned to Gateway about an hour and a half after dropping off the car. While we ate, they finished our car (early!) and didn't charge us for the two patched they put on my tire! I was nearly speechless and so grateful at the kindness of this free service, especially since we had not budgeted for this unexpected repair. Of course they only asked that we return to Gateway for future services, and we definitely will!

Extremely disappointed with my experience at Gateway Tire & Service in Olive Branch…read more I brought my 2022 BMW X3 in for a routine oil change and left being told my vehicle was unsafe to drive due to alleged stripped threads and a damaged oil filter housing. I was advised the vehicle needed major repairs, and I spent hours calling around receiving repair quotes totaling thousands of dollars. I had to go a whole day without my vehicle because they drained the oil and said the car couldn't be driven period. Thankfully, I had the vehicle towed to a BMW/euro specialist for a second opinion. After inspection, they determined there was no catastrophic housing failure and were able to properly install the filter/cap, complete the oil service correctly, and return my vehicle the same day. What was most frustrating was the amount of stress and panic this situation caused unnecessarily. Being told your vehicle is undrivable and may need thousands in repairs is serious, especially when that diagnosis turns out to be inaccurate. I strongly encourage anyone with a European vehicle to seek a qualified BMW/euro specialist for service and second opinions before authorizing major repairs.

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

I just took my car into Darby's to get my tire replaced. I have run-flats on my car and called…read morearound to several places to see if they had one in stock. I decided to go with Darby's because of the excellent customer service I received over the phone. I was told that although they didn't have the tire in stock, they could get it within the next day and would be more than happy to take care of me. I brought my car in the next day and was greeted by a friendly gentleman at the counter. They had the tire replaced in under 30 minutes! Highly recommend this place!

Quick oil changed. Very informative. Will definitely be back for all future oil changes.read more

I had my oil changed at the end of the year. I had great service, Courtland handled my account…read more Also a man by the name of James worked on my car. Both were excellent and great personalities. My service was excellent. Thank you to these two gentlemen. My service was perfect. Belinda