One of the sweetest and friendliest staff! We were greeted as soon as we walked in. We were only waiting for less than five minutes but the person who was taking our order was apologizing for having us wait "too long" that she gave us a discount on our order. Really loved how their drinks are not overly sweet - I got the tiger milk tea and my husband got thai tea cloud and they were both delicious! The lady who took our order brought out our drinks and to our surprise, she also made a drink for my little one (not caffeinated) and said "she should have one too (and it's on us)." This is such a cute little spot and it's honestly a great addition to Liberty Lake. read more

BocoPop - Tiger Tea and Thai Tea with tapioca plus a raspberry lemonade for our little one! - Coffee & Tea Near Me - Liberty Lake, Washington

BocoPop is a great place to go purely because of their top notch customer service. Only been twice, once inside and once through the drive through, and both times experienced/witnessed how well they treat customers by taking the time to get to know them, talking them through the menu, and providing sample or full drinks for free. I've enjoyed everything's I've tried and look forward to returning! read more

BocoPop - Coffee & Tea Near Me - Liberty Lake, Washington

I want to say the rating leans more 4.5 but I rounded up because of the exceptional service. I lived in a big city most of my life with lots of boba options and disappointed the Spokane-CDA area lacks good boba options, but this is the best place in the area for boba! I love the unique drinks, the boba is soft, but the best part is truly the service and the experience, extremely nice people who are eager to make sure you leave satisfied with your drink! I've been here 3 times now and I gladly drive 20 minutes for them when the cravings hit. My only 2 wishes are that they can expand their menu one day and serve boba at the Spokane location! read more

BocoPop - Lilikoi pina colada - Coffee & Tea Near Me - Liberty Lake, Washington

Best boba in Spokane area for sure, fun drink options that always hit the spot. Tristan hooked us up today, great customer service. read more

BocoPop - Thai tea cloud - Coffee & Tea Near Me - Liberty Lake, Washington

The most friendliest staff I've ever met, and this is CONSISTENT. Always such a pleasant interaction whenever we stop by! One of my favorite boba places in Spokane! DRIVE THRU: Love how they offer a drive-thru option and it allows my husband and I to grab a drink whenever the kids are napping while in the car. Only bummer is that the line can move slowly when there are a ton of cars. The only physical menu they have is somewhat small on the window, so you technically have to decide when you get there. They do have their menu online at times via website or instagram, but there are times they are updating their site and it's unavailable. It would be more convenient and helpful to speed up the process by adding a large menu either on the wall of the building or a sign/post BEFORE you get to the window. MENU: I know their menu is simplified to show the drinks, but I've been there a few times where I hear customers asking the same question like "What's in the Shark Attack fruit tea? What's in the Dreamglow fruit tea?" It might be helpful to write a description under more unique menu items or have a wall/photos on the side showing what's in the specialty drinks, just a suggestion! PEACH OOLONG TEA: Very refreshing and this is my go to order! I love ordering this with lychee jelly and light ice. JASMINE MILK TEA: This isn't on the menu, but they can make this as well. I order this with boba and enjoy getting this often as well! OOLONG MILK TEA: This is my husband's go to drink and it's good as well! THAI TEA CLOUD: Your typical thai tea flavor with a cheese cloud smeared along the sides of the cup to get this "cloud-like" visual. Thai tea's are a little on the sweeter side, so I get 75% sweetness due to my personal preference. Love adding boba with this! read more

BocoPop - Thai Tea Cloud and Oolong Milk Tea with boba. - Coffee & Tea Near Me - Liberty Lake, Washington

my favorite boba place! i have been driving here from coeur d'alene, idaho for over 10 solid years! a++++ this place is rad! the staff is amazing! the owner is generous! he's smart & a true entrepreneur! they are friendly & hospitable! i love their colors, too! black, red, & white! bold & energetic! a++++ my favorite boba tea is the ceremonial grade green tea matcha! 5/5 hands down! a++++ read more

This place is kind of a liberty lake staple. The drinks are fun, but the real personality of this place are the workers; they are incredibly friendly. Like twilight zone make you want to barf over the top friendly. It always puts a smile on my face and I take everyone who visits there so they think I live in Pleasantville. read more

Amazing customer service. The blonde boy employee was amazing. He went above and beyond. Even let us sample some stuff. Drinks are amazing! Definitely coming back read more

BocoPop - Thai tea - Coffee & Tea Near Me - Liberty Lake, Washington

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The milk teas are amazing, but the male employees have a way of making you feel like you don't exist if you're with a pretty lady it seems. Every time im there with my sister or a friend they solely focus on them and i wait 5-7 minutes till im asked what i would like to order. I dont usually care but dang i just want my order taken too. Owners, manager take this seriously and please coach up. I dont care if they spend their time flirting with who i'm with but take my damn order first. read more

Love this little treasure. It took me almost one year to give them a try and it is my biggest regret! The drinks I walked out with are delish!!! I got the Mandala Chai and Thai Cloud with Tapioca. I have to mention Tai who is such a sweetheart and was absolutely great at helping me pick out a hot and cold drink. I am so happy and wish I lived closer. read more

BocoPop - Thai Cloud with Tapioca - Coffee & Tea Near Me - Liberty Lake, Washington

Being one of the few boba places in town, I was excited to try Bocopop out. When we got there it was super busy (weekend afternoon). There were customers coming in nonstop. Most people got their drinks to go but some stayed, like us. They don't have a lot of tables but they do have some couches, an Instagram-able wall, and a public bathroom. They play a lot of popular and recent K-pop, which is fun. The first thing that stands out to me is really their customer service. The staff were friendly and upbeat. They were also giving lots of free drinks and discounts, particularly to new customers but our group was not offered it even though it was our first time there. Not sure how they decide who to give it to, but appreciate that they offer it. After I received my drink (Tiger Sugar) the lady offered to mix it for me which personally I did not like because I wanted to take some pictures beforehand and mixing it is something I can do myself. However, if it was someone's first time drinking bubble tea, I can understand how that guidance can be helpful. I will say the Tiger Sugar drink is looks beautiful, but "stripy" as the actual Tiger Sugar. It is on the sweeter side for me even though I asked for a less sugar however that is kind of expected given what I ordered. Bocopop also offers coffee which is nice. I believe that's a reason why they open so early in the morning (7-8:00 a.m), which I don't often see with other bubble shops. read more

BocoPop - Tiger Sugar - Coffee & Tea Near Me - Liberty Lake, Washington

Excellent customer service, the people here are very kind and efficient. My daughter and I have tried a few different things and have enjoyed all of them! read more

Best Boba in the area! We were surprised at how great everything was. Jake served us and he is amazing! He is so friendly, hard-working and very helpful with our order. We got the Tiger Milk Tea and the Ube Latte and both were made to perfection! Not too sweet but just right! If you're looking for a delicious drink we highly recommend this place! 5 Stars!!! read more

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This was our first time trying this bubble tea joint and we didn't know how it would compare to the ones in Seattle. Shoutout to Jake coz he went above and beyond with his customer service skills. We asked what he would recommend and he kind of gave us a questionnaire to narrow down the best option for us to try. His energy is a whole vibe and when we got our drinks, his recommendation was spot on. 10/10 recommend! Pro Tip: Jake said to shake up the boba *15 times*, pretty sure that is why the drink was legit! read more

Lovely gem not far from the interstate either. A great stop for a refreshing boba drink or coffee. Locally owned and the workers care about their shop! I mentioned it was my first time there and they were happy to go over the menu with me. So they don't do tapioca boba in the morning. Think it starts around 10 am? They did mentioned they are trying to start earlier since the demand seems to increase. So keep coming here so we can have some early morning boba! I opted for a special drink that was donating to the local high school. I love helping out the local communities so I decided on that. They described it to me and I was a little hesitant, and they assured me if I don't like it they'll make me a new drink. They want their customers happy with their purchase and know boba may be a new experience. So yes, I did end up getting a new drink, but they were so nice about it and helped me decide. I ended up with the Taro Cookie with light sweetness and lychee jelly. I was much happier with that drink! Ice levels were perfect for me. Cold enough to keep the drink cool but enough room for plenty of drink. They don't have smoothies if that's the type of boba your thinking of. Parking is a little tight but they have enough for the few businesses there. I will definitely be back again to get the tapioca boba. I loved this place! read more

BocoPop - Coffee & Tea Near Me - Liberty Lake, Washington

We had the best experience with our server Ty who just made our day!! Amazing service and amazing boba.

Stopped by on our way home to Ellensburg. The staff was super Friendly and insisted we not pay until we tried their product. Our fussy son didn't like his drink and they made him another. Then they would not let us pay for our drinks. Very classy and I would highly recommend them! read more

BocoPop - Coffee & Tea Near Me - Liberty Lake, Washington

boba mid, service immaculate!! My oolong milk tea was a little watery, but they remade the drink since they were training new employees. The vibes were great and they were receptive to feedback. read more

BocoPop - Peach oolong tea with lychee and mango popping boba + oolong milk tea with boba - Coffee & Tea Near Me - Liberty Lake, Washington

I visited this spot last week, and KaleiaI was terrific, so I decided to make it my first stop this Friday morning, although I live about 20 minutes away. This is what exceptional customer service does; it draws you back no matter what. Not only are the drinks delicious, but I know I can trust her well enough to say I do not like my order and that she will fix it for me. The space is beautiful and calming. I'm giving four stars because the "Famous" breakfast sandwich is subpar. For the price, I was expecting fresh Waffles; based on the taste, everything was frozen, which was disappointing. I will continue to return, but I will not have food. As a reviewer, I strive to give a well-balanced review so that future customers can make an educated decision. read more

This place is so incredible, and the staff is so friendly, it's impossible to leave in a bad mood. My family and I live in Post Falls, but we visit every time we're in the area. Sometimes we make a special trip just to visit BocoPop. We've never been disappointed and if we ever were, I'm sure the crew would gladly make us a new or different drink. read more

Absolutely lovely experience here. Cash and Isaac were so welcoming and helpful with my order. Yummy everything bagels and coffee for my morning! Always refreshing to see happy faces at a business! Thanks for your help! I will be back! read more

First off, you can go into the shop itself or you can go through their DRIVE THRU. It's just a drive thru, but tbh I've never come across a boba drive thru before. Nice convenience factor for what it's worth. The customer service here is hands down 5/5. Super warm and friendly, answered all our questions with a smile, fast service, adjustable sweetness levels, and 100% customer satisfaction guaranteed. What do I mean by that last point? One of my friends was hesitant to order a 50% sweet matcha milk tea. Before we pulled out of the drive thru the worker took the initiative to ask her how she liked it. If she didn't like it he was offering to re-make the drink for her until she did! Now that's some superior customer service! When it comes to the taste of the drinks, BocoPOP comes in at a solid 4/5, pretty decent for the Spokane area. One of my friends is a regular here and loves their fruit teas. Boba here is well made, soft and chewy. I love Vietnamese coffee and usually make it myself with a slow dripping phin, but this place said they cold brewed theirs. I've never tried cold brewed viet coffee before so decided to give that a try. Perfect level of sweetness for me, but the strength of the coffee was a bit diluted. Not sure if it's the difference between a slow dripping phin vs cold brew or the type of coffee grounds used (the classic I love is Café du Monde), but I also saw them pour my drink from a big pre-made pitcher with ice in it? I think storing the drink like that might've watered down the coffee a tad, but it was still a solid drink overall. read more

BocoPop - Vietnamese coffee, I took some sips already :) - Coffee & Tea Near Me - Liberty Lake, Washington

This place is amazing! You can never find Boba so good! And the service is out of this world they're so kind to you. I truly can't say it enough their service is so good! read more

My daughters love boba and have me take them Frequently. We love BocoPop!! Not only are their drinks amazing but so is all their staff. You're always greeted with a smile and they genuinely care that you enjoy and love your drink. It's their motto and they live up to it. We've tried tons of their drinks and none of them have ever disappointed! Our go to and favorite though is tiger milk! Nice relaxing place inside to sit and enjoy your drink as well or quick and convenient drive through! read more

Stopped for a taro boba drink to celebrate our coming anniversary. Last time we were here, maybe a year ago, a drink was around $6. This time it was over $8 for a taro boba, + $1 tip. That's more than a beer! It was only on ice too, they don't blend. Last time, we will not be back. Service was fine. read more

BocoPop is one of the best places to get the most delicious boba. We used to try bobas all around the area and we were never happy. Now we drive from the South Hill to Liberty Lake just for boba. It's absolutely worth every drive for a perfect drink each time. The taro tea is made to perfection and the people taking your order are as sweet as can be. If you haven't given them a try you are truly missing out. read more

BocoPop - 24oz Taro Milk Tea with extra Tapioca - Coffee & Tea Near Me - Liberty Lake, Washington

I went to this place this morning for the first time and I had the best experience. The sweet lady at the register was super knowledgeable about the menu and had the best attitude. I ended up ordering the tiger milk tea and she gave me the drink for free. I was having a rough morning and just that little interaction I had with her made my whole day and lifted my mood. I will definitely be coming back here! read more

Bad customer service! This place has totally changed for the worse in the recent months. We miss the old employees and feel of the shop. They treat their employees awful and I can't support it. read more

If you're a boba enthusiast or someone looking to explore diverse and delicious flavors, BocoPop is a must-try. It's the perfect spot for a refreshing and satisfying boba fix! The staff here are friendly and provide excellent service. Lastly, this is by far the best boba i've had since moving here from California read more

BocoPop - Tiger Milk Tea (75% Sweet & 50% Ice) Peach Oolong Tea with Mango Popping Boba - Coffee & Tea Near Me - Liberty Lake, Washington

This the best boba you'll find in Spokane! I am picky about boba too since I live in the Portland area with many good options for boba. The boba is the perfect amount of chewiness and flavorful because it's soaked in brown sugar. I've gotten the Tiger Milk, regular milk tea and matcha boba and they're all good! They will happily adjust the sweetness for you as needed. The staff is unbelievably friendly, thoughtful and sweet! I would come here just for the service TBH but the boba is really good! The interior is clean and modern. They even have a cute photo area where you can take photos. read more

BocoPop - Matcha with extra tapioca - Coffee & Tea Near Me - Liberty Lake, Washington

I was visiting a friend in Liberty Lake and she took me through the drive-thru at BocoPop. Best customer service EVER!! What a fun way to start our day! I got my tiger tea half sweet and it was perfection. 10/10 experience read more

Employees are AMAZING. Boba is DELICIOUS. The owner/ management needs to add more help. the employees are so kind and work their butts off but we always have to wait 30+ minutes. we feel terrible for the girl who has been here the last few Fridays by herself. please don't do this to your employees!!! read more

It was my time here while traveling on a road trip. The service was amazing and the drink was so good. I highly recommend this cute place to others! read more

The customer service here is outstanding. They were really helpful in making recommendations and our drinks were delicious! The workers were so kind and fun- we will definitely be back! read more

Loved this place it is out of this world! The service is outstanding and the drinks, soooo delicious! Really, they deserve 10 !! This is my favorite place to visit - Thank you guys! read more

Great boba and the absolute nicest staff! My wife ordered the Dirty Tiger Milk (Tiger Milk with a shot of espresso) and I ordered the Pumpkin Tiger. Both drinks were fantastic! We will be going back for sure. read more

I love how this place has a drive-thru! Very convenient especially for a mom of three littles. Haha! Staff is amazing and super friendly. They always put a smile on my face and brighten up my day. As far as the drinks... so far, I've tried the Tiger Milk, Peach Oolong, and Ube latte--- all were excellent! My daughter loves ordering the strawberry in "baby boba" size. It's perfect! Haven't been inside yet, but from what I can see, it definitely looks like a pretty cool hang-out spot. Overall, we love this place! read more

The best tigers milk tea, and wonderful customer service! They were so sweet, and wouldn't let me pay until I tried my drink. They ended up giving it to me on the house! Wonderful boba, even better people. I will definitely be back. read more

BocoPop - Coffee & Tea Near Me - Liberty Lake, Washington

I've been following BocoPop on IG for a while and finally made it there today for the first time and they didn't disappoint! Customer service was extraordinary and the dream glow was great! I'm definitely going back next time I'm in the area! read more

AMAZING customer service. Cash really wants all of his customers to have a great experience. The tea is also very tasty and the boba is nice and soft unlike a lot of the boba places within the area. We will 1000% be returning customers. Can't wait to go back! read more