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BoConcept Aventura

5.0 (1 review)
Closed • 10:00 am - 8:00 pm

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Services - BoConcept Aventura

Commercial interior design

Home interior design

Partial home interior design

1 More Service

Office interior design

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2 years ago

Helpful 11
Thanks 4
Love this 8
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Crate & Barrel

Crate & Barrel

(46 reviews)

$$

I enjoy browsing and sometimes purchasing from any Crate and Barrel. I like this store because the…read moreservice has been good each time I visited. Recently I bought some reacement dishes for a couple sets I bought a few years ago. I was glad they still had this style on hand. They have some great outdoor furniture. It is mostly modern and seems high quality. When the time comes for me to replace my outdoor chairs, I will definitely come here. I also like their coffee makers. They make nice gifts for your favorite coffee lover. I am a member of their rewards program. I don't even know what the perks are since I haven't been told I earned anything. It is free to join. They also offer free shipping on any item that is out of stock from their showroom.

Extremely disappointing and unacceptable customer service…read more I placed an online order shortly after Christmas and received an order confirmation email within minutes. However, I quickly discovered that most of the items I ordered were either backordered or no longer available. This was never clearly communicated at the time of purchase. Frustrated, I immediately contacted customer service to cancel the entire order. I was told that the cancellation could not be processed because the items were already being prepared for shipment and that I would have to wait for delivery and return everything to the store instead. What followed was a complete waste of time and an example of very poor customer handling. I received multiple packages over several days, and some items that were supposed to arrive as complete sets arrived partially--such as receiving only one item out of a four-piece set. This level of disorganization is unacceptable and shows a serious lack of control over their logistics and inventory systems. I took the time to return everything I received to the store, only to be met with further frustration. The store associate was unable to process my refund, and the store manager, Brian, was equally unhelpful. Instead of taking responsibility for the mistakes made by the company, he dismissed the issue by pointing out that the items were "final sale." This response was not only unhelpful but showed a complete lack of accountability and respect for the customer. While I understand that I purchased final sale items, customers should not be misled into purchasing items that are inaccurately listed as available online. Crate & Barrel should not offer final sale products if their systems cannot reliably reflect real-time inventory or ensure proper fulfillment. Penalizing customers for the company's own operational failures is unfair and unacceptable. This experience clearly demonstrates that Crate & Barrel prioritizes sales over customer care. Being a business is not just about pushing transactions--it is about honesty, accountability, and treating customers with fairness and respect, especially when the company is at fault. This entire experience was exhausting, time-consuming, and deeply disappointing.

High Style

High Style

(1 review)

I visited High Style Furniture several times. I have to admit I didn't furnish my whole house with…read morethem, but for the mare fact that i didn't know them then. Their store is pretty big (looks small from the front), they even made a second floor. Furniture in general you can find anywhere in Miami, but I write this review because I found spectacular pieces there, seriously contemporary beauties that i hadn't seen (very innovative), prices, customer care and hospitality in High Style, i felt were unique. You walk in the store and see marvelous pieces of furniture spread around in different ambients. They seem to have a technique, and to understand the customer who is just walking in, THEY LET U BREATHE; they don't chase you around, forcing you to feel uncomfortable. I was looking to furnish my dining room, and so I did. The prices are actually lower than any other place I visited. I did not only furnish my didning room with them, but decided to return the bed I had bought at another store earlier that week, because High Style's "in-stock" rate and availability, as well as fast delivery was greatly a positive factor. Their customer service is really TWO THUMBS up. The owner attended me with care, humour and the hospitality was tremendous. I was even served with coffee and at times they offered cake or cookies, things they would buy accross the street to make feel at home or in a comfortable and unique, shopping environment. At times I still go, to check out what new things they receive, they are very dynamic with their stock, which i consider positive, since I like to change around the style of my house. As a decorator, I've worked with many stores, High Style was the most friendly of all. They treat everyone (whether buying a table lamp to furnishing their whole house), with extreme care and equal hospitality. Although the high traffic of people, they still manage to care for each with equal care, that I admire. They offer a great variety of services, such as remodeling, all around the house and out of it furniture, and any decoration, thus their slogan "furniture, accessories and art", to chich i think they might be able to include; and remodeling... I am pretty sure their Sunny Isles Location was closed because the terrain was sold or a deal of the sort was made, and they found a new Location in The Diplomat Landing, a vivid shopping mall in front of the Diplomat Hotel in hollywood or hallandale, not sure of the city. Hope it goes all well there as it was before, can't wait until the re oppening, and to maybe hang out there or pass by for a cup of coffee and entertaining hospitality...

BoConcept Aventura - furniture - Updated May 2026

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