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    Boca Concierge Doctor

    3.7 (3 reviews)
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    Urology Associates of South Florida - Dr. Mark Licht is a urologist treating patients in Boca Raton, FL and surrounding areas.

    Urology Associates of South Florida

    1.8(5 reviews)
    0.0 mi

    My father who is 93 has been going to South Florida Urology for many years…read more Besides the excellent medical care he has received from Dr M., the Staff (especially Julie and Brittany) have been incredibly Compassionate and Caring. I cannot thank Julie and Brittany enough for how wonderfully they have treated my father! Thank you!

    Three months ago I called Dr. Manganiotis' office to schedule a new patient appointment because of…read morea kidney stone in one of my kidneys, that resulted in a visit to the ER and subsequent hospital stay, in late March, 2020. The appointment was set for Friday, April 17, 2020. In the beginning of the week of April 12th, I called the office to ask about my appointment on Friday and I was told that at that point, they could not tell me if the appointment was confirmed or not, that is, after 3 months waiting for the appointment. I thought it was odd that they didn't have the courtesy of calling me to let me know. On April 16th, since I had not heard from them, I called the office to try to re-schedule the appointment anyways, due to the covid-19 pandemic. An office staffer, Camille, answered my call and proceeded to ask me about the reason for the appointment. I explained that I had been diagnosed with a kidney stone and that I needed to have it removed. She then tells me, that my appointment was done in error because the ultrasound technician was not available on Fridays. She then offered to re-schedule to a later date, in the middle of the Afternoon, to which I said I couldn't do because I live in Boca Raton but work in Plantation, and have to go to work in the Morning, come to Boca Raton in the middle of the Afternoon, and then drive back to Plantation and then back home. It was just not feasible for me. Obviously I said no to her "offer". After asking me to wait on the phone, she comes back about 10 minutes later, and asks me again the same question and to "think about it", to which I said, there is nothing to think about and that I wasn't going to have the Afternoon appointment. However, when I tried to explain to her that I have a 8x5 mm kidney stone that was seen in a CT scan back in early January 2020, and then due to my ER visit, another CT scan confirmed the kidney stone was still there, and that I did not have to have a much less precise Ultrasound, she completely interrupted my explanation and threatened to hang up on me, which she did a few moments later. This lady, not only is complete insensitive to the needs of future patients, but she is also rude and unable to keep a civil conversation. Because she wasn't rescheduling my appointment, I decided to venture out of the house and go to my original appointment on Friday, so I called again to confirm the appointment. When I finally get to someone in the office, another person named Lynn, tells me that I had no appointments scheduled and that my name was not registered with their system. I said that was not possible and that I previously had talked to Camille and that she was rude to me by hanging up on my face. She then asks me to wait on the phone, and when she comes back, she tells me that "you don't have an appointment and that on your notes it says for me to look for another doctor". I immediately asked her if that was what the doctor said and she did not answer. Then, rude Lynn, the practice manager, tells me that I am an "argumentative patients" and that they, Lynn and Camille, don't want to see me there. That is just completely unacceptable and totally unprofessional of the two of them, Lynn and Camille. Not because I am a Doctor and demand respect, I think any human being should be treated with respect. These ladies are rude, incompetent, insensitive, and worst of all entitled, since they feel they can select or discard patients without the doctor's knowledge and without any medical training, they try to convince you what is best for you. I wonder how many patients Dr. Maganiotis is losing because of them. I moved to Florida from Texas and I must say what a difference. People in Texas, especially in the Health Care business, are professional, courteous, accommodating, and polite. Completely the opposite of what I found in Dr. Manganiotis practice, by talking to Camille and Lynn. It seems unfortunate, that these two unprepared, uneducated, and with no social skills individuals are not treating patients with respect and are making decisions for the doctor. I am sorry for the doctor, but if you don't want to be mistreated by the staff, avoid this practice at all cost.

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    Urology Associates of South Florida - Dr. Angelos Manganiotis is a urologist treating patients in Boca Raton, FL and surrounding areas.

    Dr. Angelos Manganiotis is a urologist treating patients in Boca Raton, FL and surrounding areas.

    Urology Associates of South Florida
    Urology Associates of South Florida

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    RevaMed Primary Care Associates

    RevaMed Primary Care Associates

    1.4(8 reviews)
    0.1 mi

    rarely write negative reviews, but the level of disorganization at this practice has become…read moreimpossible to ignore. Appointments are never on time. You can reliably expect to wait 45-60 minutes past your scheduled appointment, with no communication or acknowledgment of the delay. It shows a complete disregard for patients' time and schedules. Communication is equally frustrating. Phone calls are routinely not returned, and when someone does call back, there is almost never any follow-through. You have to call multiple times -- sometimes five or more -- just to get basic tasks handled. Referrals, paperwork, and simple requests that should take minutes turn into week-long follow-up exercises. The clinical care may be fine, but the administrative side of this office is poorly managed and extremely inefficient. Patients should not have to chase a medical office to get routine matters addressed. Until this practice makes serious improvements to its operations and respect for patients' time, I cannot recommend it.

    First, let me say that I don't completely disagree with the other reviews. I was supposed to see…read moreJody Simkin. I never have. I did, however, see Nurse Practitioner Heather Loguidice. I have now seen her a few times. I really, really like her. Not only did I feel like she cared, but she called me on a Sunday because I was trying to be cleared for surgery on Tuesday, and she was concerned about some of my bloodwork. I really did feel like she had my best interest at heart. We redid my blood test, which wasn't any different, and she consulted with Dr. Simkin to make a decision on clearing me. She went above and beyond! I have to say; I have not had good luck with doctors in Florida at all since moving here a year ago. They all seem to only care about money. I don't feel this way about Heather, and I would highly recommend her.

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    RevaMed Primary Care Associates
    RevaMed Primary Care Associates
    RevaMed Primary Care Associates

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    Boca Concierge Doctor - conciergemedicine - Updated May 2026

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