From the estimate to the removal and stump grinding of our (way too big for the area) tree, to the…read moreclean up. Brian and his crew did a fantastic job! If I could give 10 stars I would!

(Update 3/27/23) Brian and 5 Star Tree Services were my first call after experiencing a downed tree…read morelimb as well as a particularly dangerous hanging limb over my neighbor's property after a bad wind storm the previous night. Once again, at 6:30 a.m.- Brian immediately returned my call/text- assessed the situation via texted photo, arrived on site (same day) with the right team, the right equipment and took care of it. As this is the second time I have hired 5 Star Tree Services it is particularly worthy of also noting that Brian is very well experienced, knowledgeable and skilled with his array of equipment in addition to paying very close attention to the cosmetic appearance of any work he does whether it be a removal, trimming or an emergency response. I'd also add that with so many services around, Brian is keenly aware as a business owner, the importance of quality of work and customer satisfaction both of which he is exceptional at-to include being just one heck of a nice guy to boot!!! Highly recommended.

Highly recommend this company! I reached out to this company for a quote and Nick contacted me…read moreshortly after. I sent pictures of a fallen tree and asked how much it would cost to cut up tree and grind stump. Nick gave me a price and that was the price I paid, no surprises. His team came prepared and on time. They were all very friendly. Very happy with the work.

Great crew. Took down a bunch of trees and overhanging branches as well as all the stumps.read more

Once again, Greg and his son Tyler provided stellar service! They were prompt, efficient and safely…read moretook down the trees in my yard. They went above and beyond to provide spectacular service! Highly recommend this company

Greg's Tree Service has my highest recommendation and would urge everyone to call them for their…read moreneeds (big and small). I have many trees on my property, many of which are very mature and extend into my driveway and, unless addressed can be a 'situation'. After waiting a bit too long, I certainly had a mess on my hands, one call solved it all. Greg's Tree Service was prompt, professional, polite and thorough, while the team applied their expertise. Through the years, we have used other services but, will never stray from the elite level Greg's Tree Service provides!

Save your money, this company is the WORST!!! They show up when to get their money, but refuse to…read morereturn calls. Don't take off work to wait for them to show up, because Tony is a scam artist. He won't show or call, especially if you have a complaint. And if you pay cash, make sure to get a clear receipt, and SAVE it! Because they'll call months later (likely hoping you tossed it) and say you owe a balance. They'll start the work immediately so that you can't back out, then a two day job will turn into a 4 month job. Just go read the complaints on BBB. All the same. Can i give negative stars?

This company sucks. They never communicate. They don't return phone calls. You have to keep…read morebugging them to get anything done. After I finally got them out to take my tree down about 1.5 years ago, I still had to call them to fix the 24 18" by 18" pavers their truck drove over and crushed. You would think they would have said something to me 1st, but no. This took another set of back and forth phone calls and after they fixed the pavers they still were not as straight and even as before (not even close). So they had to do it again. The 2nd time was better, but not as good as original. Of course this time also took many more phone calls. Now 1 1/2 -2 years later I couldn't understand why grass was not growing where the tree was. They only grinded the tree stump down about 1-2' below the surface and covered it up with dirt. I had to dig it up this year to find they did not grind the normal 8-10" to properly grow grass. I finally got them out here 2 months ago and they said I was right, we will be back to grind some more. I am back to trying to reach them again. I did get to talk to one women who stated that they were waiting on the utility company to come out and verify their were no lines underground. But they would have checked that before they cut down the tree the 1st time. Pain in the ass company. I never write reviews, but I didn't want anyone else to go thru this. DO NOT DO BUSINESS WITH THIS COMPANY. Jack D.

I eventually hired Andy on a Monday night to cut my tree on Tuesday afternoon, however, on Tuesday…read moremorning, the city of Buffalo, who had told me they could not come to my house till next year, surprisingly appeared, and cut the tree early in the morning! But I did have a handshake agreement with Andy, who I thought was a good guy, and I'm confident would have done a good job.

Andy replied to my message very quickly, and professionally. He did a super job trimming two…read moreovergrown trees in a way that demonstrated care and understanding of the tree species (I.e. how they grow, and how to manage them so that they will continue to thrive without overtaking the house). He also carried away all the tree debris. Great service at a reasonable price. Overall, Andy is excellent -- highly recommend.

We have 2 big trees in our backyard and we noticed last summer that they needed some maintenance…read more There were plenty of dead branches and some of them were getting way too close to the house. We called Davey Tree Expert and shortly after George, one of their arborists, stopped by. We discussed what needed to be done and he sent an estimate soon after. We noticed that the leaves turned brown prematurely during the summer. George told us both trees needed fertilizing. He pointed out to us, which branches need attention, needed to be trimmed or cut off. He also pointed out a lot of dead wood that needed to be removed. Fertilization was done in October and they recommend you repeat it each year. The trimming was planned for February or March, they give you 10% off if they can do it during the winter months. The first date got cancelled because the job they were at, took more tome than planned. Yesterday, March 3rd, George called and said they had an opening and can they come over now. Sure. A crew of 4 with 3 big trucks showed up shortly. Our driveway was too narrow for the cherry picker, so 2 guys climbed the trees to do all the work. The 2 others handed them their tools, cleaned up all the falling branches and mulched them immediately. It was a fast operation, an hour and a half at most. They cleaned up the driveway before they left. If you need tree maintenance done, Davey is the company to go to.

We needed our two Silver Maple trees trimmed, especially the one that was sending out branches over…read moreour neighbor's fence. The Davey arborist came over to discuss what we had to have done. He told us we needed to have our trees fertilized. Lack of fertilizer was the reason the leaves were turning prematurely brown each year, not because of the change in season. He also described which branches specifically had to be trimmed or cut off entirely. The Davey team came in October to fertilize our trees. They would return sometime in the winter months to do the trimming. Today, March 3, 2021, a team of four men came with their cherry picker. Unfortunately it seemed too close to the houses on either side of the driveway to get the cherry-picker up our driveway and so instead two men climbed the trees and sawed and cut branches; the other two men picked up the branches and sent them through the machinery to turn them into mulch. The entire job took approximately an hour and 1/2. The men used their blower to clean up the tree "crumbs" in the driveway. It was a very efficient operation, very neat and tidy.

This was a very professional tree removal service! I had several companies look at my job and this…read morecompany was by far the best with knowledge, equipment, and a formal estimate!

From the owner: Complete tree serviceread more

Have used Al's on three separate occasions and have been very impressed with the quality of their…read morework. Most recently they trimmed a large Honey Locust that was sprawling over and touching my neighbors house. Promptly came and did the estimate. Arrived with a large crew and a wood chipper. Great trim of tree and impeccable clean up. Definitely highly recommend them....

This is the second time we've had Al's Tree Service and as per the first time, they showed up on…read moretime, had us go over what we wanted done and preceded to getting the job done. Again they cleaned up all the debris and left with our yard clean of any branches. Highly recommend them. Thanks again, Paul and Barbara Ensminger

My family visits Grabber & Sons for all our seasonal purchases, such as pumpkins, veggies and…read moreChristmas trees... we absolutely love them. Julie and the other ladies are always so helpful. My daughter-in-law stopped there on Sunday and picked up two pumpkins and a houseplant. The girl who checked us out made sure to educate her the plant (it's of the carnivorous variety, which is new to her, so we really appreciated the info on caring for the plant). Tuesday, she was redeeming her receipt for cash on the Fetch app and noticed she was charged for a Mum we didnt buy. She called and spoke with Meg (I believe) and Meg was great! She said there are times when they use the register for a price check and forget to cancel it out. She apologized a few times and was able to credit her credit card right back, no questions asked. She even sent a confirmation for the reimbursement. Amazing customer service, we're happy to be regular customers!

Called about snow removal. Quoted me a price for service then told me to call back at 9:00. I…read morecalled back at 9:00, then they tell me call back at 10:00, call back at 10:00 then they say call back at 11:00. Didn't feel they were organized or together. I see their trucks all over my area however wasn't impressed with their response to my desire for service. Too many other businesses in the area that do what they say and say what they do. In my interactions with a few employees I felt apathy.

With the EAB critter having destroyed some of our ash trees, I knew they had to be taken down…read morebefore they caused damage. I got quotes from THREE different services before finding Pauley's, and I'm glad I found them! One of our larger trees was growing inside our playground, making for a challenging job. One of the other guys quoted a ridiculously high amount, and wanted me to take apart and move parts of our playground -- he also increased the quote when he came back to look a 2nd time, and changed the scope of what he'd do. The 2nd guy also quoted very high and was concerned about the playground. Kevin and his partner worked together well, and took care of my trees carefully, causing *no* damage to our playground -- they were pleasant to work with, offered options to work within our budget (e.g. we chose not to have full clean-up), and came back each day to make sure the job got completed. It got COLD and even snowed a bit -- didn't stop them at all! Truth: the "partner" was Kevin's wife, and it was a joy watching them work together, carefully roping the chunks down to avoid any damage. If you like working with down-to-earth, real people, with experience to get the job done, and at a fair & reasonable price, I recommend giving Pauley's Tree Service a call!

Wonderful to work with. Did a great job cutting down one of our trees and the clean up after was…read moreeven better. Prices are competitive and reasonable. Highly recommend!