I would have originally rated this as three stars. It's a good place to get your socks, boxers, sweats, Red Sox gear and casual shirts. Decent prices.
BUT fucked up marketing. they have coupons available in the Sunday paper for 25% off one item. HELLO! Customers will only buy one item then. Bob, you will still make a profit if you give 25% off more than 1 item.
Here's for the really fucked up part. I was driving the other day and heard an ad on the radio that Bob's had a post Christmas sale. The ad said coupons were available online, in the paper, or in-store. I get there and pick up a Welker shirt and asked the cashier, who was also the manager, for a coupon. She had no idea what I was talking about. I explained the ad and she still didn't know about it. Then an employee overheard the conversation and said that she heard the same ad. I was very reluctantly given the discount.
I then wrote an email to the company regarding the ad and that the communication to the locations needs improvement. Days later I received a useless response:
You can find coupons at http://www.bobstores.com. read more