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    Bob's Pool Company

    5.0 (1 review)

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    8 years ago

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    First Colony Aquatic Pool Center

    First Colony Aquatic Pool Center

    3.9
    (8 reviews)

    There was a middle aged man at the front desk. Very unfriendly. I felt severely discriminated…read moreagainst. He treated me like a psychopath. Made me feel terrible. He had no kindness at all. Too bad. Too bad. This middle-aged man who makes people feel bad should not be at the front desk. He doesn't even have the most basic courtesy. It makes people feel unhappy.

    It's unfortunate that I'm forced to leave such a negative review for a community pool that…read moretypically brings so much joy to families. I came with my family and there just happened to be random sounds of thunder. It is completely understandable that we had to wait 30 minutes after the last sound of thunder to enter the facilities. However, the way the teenage lifeguards spoke to us was so utterly disrespectful, but whatever...that was no problem at first. We hung out by the lake for about an hour and a half playing and listening to music. Meanwhile all the lifeguards were screaming, laughing, listening to music and lounging by the pool sunbathing because it was clear and sunny by now. We timed it and waited 30 minutes after the last thunder sound to go ask if we could go in. They told us the last sound was one minute ago. Uh what? Okay... As we were leaving, I decided to check if they had a number I could have to call and ask if the pool is open. I was banging on the gate yelling HELLO! HELLO! Even though they were right by the gate, they couldn't hear me over their laughing. After awhile, they looked back over their shoulder and utter "Yeah?" I asked 'Could I speak to someone face to face please?' And they didn't even move and said "what?" I was appalled and so disgusting by their attitude. I see this behavior in my high school classes, but if these are lifeguards representing the community we pay to be apart of, I never want to go back again. My 6-year-old son even looked at me and said 'They are not very nice, right?' Pahh!!

    Bob's Pool Company - contractors - Updated July 2026

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