1 STAR - WRITTEN AS A CONCERNED THIRD PARTY
I am writing this as a concerned third party who personally witnessed this company's behavior over an extended period of time and across repeated interactions.
What I observed was a consistent pattern of missed deadlines, shifting explanations, and a lack of follow-through that caused serious disruption to a family's life. Timelines were repeatedly promised and then quietly abandoned. Progress would appear briefly, only to stall again for long stretches with little communication or accountability.
Project leadership changed multiple times, which only added to the chaos. Each transition came with new assurances that things were "back on track," yet the same issues continued to repeat themselves. Payments were requested and accepted well ahead of meaningful progress, while responsibility for delays was continually redirected elsewhere.
The emotional toll this took on the household was obvious. As someone watching from the outside, it was deeply concerning to see how normalized the delays and excuses became, especially given the impact on children and veterans who were simply trying to return to a stable home.
This was not a one-off issue or a single misunderstanding -- it was a repeated pattern that unfolded again and again. From what I witnessed, this company lacks the organization, professionalism, and reliability required to manage major projects responsibly.
I would strongly urge anyone considering this company to do extensive due diligence and proceed with extreme caution. read more