This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

ContactedSafehaven after reading reviews. They were in constant contact with me regarding the…read moreproject. Came to house, completed what we asked, and am very satisfied. WILL use them again!

Shout out to Safe Haven Plumbing! We've been using them since 2018 when they were just starting…read moreout, and they have always been completely reliable. They've come through for us in every situation--even emergencies! Case in point: our refrigerator and ice/water system broke right before Passover this year. They came over after hours and fixed it immediately, and at a very fair price. Very reliable, personable, honest, and highly recommended. If you need a plumber you can trust, Safe Haven Plumbing is the one!

A++++ HIGHLY recommned this Plumbing comapny. Thank you Kris - I called as I woke up this snowy…read moreSaturday with no heat - after a couple of hours - yep no heat working. Called MKC and they asked some quick questions and came over - it was a 30 seco0nd fix + Kris honestly showed me I had inadvertantly turned off an emergency power switch... THANK YOUUUUUU. Professional + Expert services. -LL

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

every time bar none problem solved…read moreexperience. honesty ability all part of their service you get what you pay for

Burst pipe in midst of record cold snap. Have been using Berleth for 25 yrs and they are always…read moreresponsive,have great service and trustworthy.

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

If Yelp had a 6-star rating, I'd give it to Jay and his team without hesitation! Working with them…read morewas easily one of the best experiences I've had with a crew. What truly set Jay apart was his amazing patience and total transparency. He kept me in the loop at every single step, taking the time to explain what was going on and answering all my questions without ever making me feel rushed or in the dark. He took what could have been a super stressful process and made it completely smooth. Jay and his team are knowledgeable, fast, and genuinely care about doing right by their clients. Thank you to Jay, Will, Carol, Edwin, Dale and Brian. You can tell they take real pride in their work. I can't recommend them enough!

They are the worst plumbing company I have had to deal with. Just for a simple delivery and…read moreInstallation of a stove, it took forever- over two weeks to get this done. A bunch of liars and procrastinators. Never use them again.

Roto-Rooter was able to come out quickly and replace my old shower valve the same day after it…read morestarted leaking. The price was higher than I had hoped, but the technician completed the job professionally, adjusted the water temperature with me, and got my water back on the same day. Everything is working well so far, and I appreciate the quick response. Thank you! Update: I have to revise my original review. After the repair, I discovered that the tub spout does not sit properly against the wall, so the job was not fully completed. I was told before they left that having them come back to address the remaining finish work would cost an additional $375. After already paying $1,630 for the repair, I'm disappointed that the installation was left this way. Update: I wanted to further update my review. After I reported that the tub spout wasn't sitting properly against the wall, the original technician came back and fixed it at no additional charge. It only took a few minutes, and everything is now working properly. The tub spout stays secure, and the shower operates as it should. I still feel the repair was expensive at $1,630, but I appreciate that they stood behind their work and returned to complete the job without any hassle. Because of that, I've updated my rating back to 4 stars.

I called for a clogged kitchen drain that needed to be snaked . 20 minute job at best and the…read morewanted to charge me $689! I declined service and did it myself Total ripoff

Imagine no heat and no hot water in a NY winter. Fortunately it's been mild and the fireplace is…read moreworking well enough for me not to panic. After checking Yelp reviews, I called Otto at 8am he was at my home about 2 hours later. He assessed the situation and determined the need to get someone more experienced in my type of dinosaur boiler that was installed in 1980. In walks Fonzi, he politely states my relics needs replacing. He would have it completed and working on a "Sunday ", he was a Godsend. I had both my hot water heater and steam boiler installed in one day and I couldn't be happier. Fonzi is a man of his word. It was a pleasure working with a professional. I can honestly recommend Otto and his team to get the job done for a decent price.

My water heater blew out late on black Friday. I searched on yelp and liked the way they responded…read morealmost immediately. After getting my pricing, the went to work. He said I'll be there by 3:30pm and he was here. He said be done in 2 hours, again on the money. Strong friendly guys. Replacement of my water heater, in 2 hours flat. And a very reasonable price. And no up-sale pitch. They might suggest what you may want to keep your stuff going. Will keep these guys on call for all my future plumbing projects.

*STAY AWAY**** Jorge…read morecame to our house accepted to do work We didn't even negotiate a price (he did good work for us previously) we took his price and decided to go with him. Gave him a check up front $900 9/7/2918. For him to start the project on 9/14/2018. He came did half the job cashed the check and HAS NOT RETURNED! No phone call, not returning emails NOTHING! Jorge I know you will see this. Have no idea how you sleep at night. We trusted you to come in our house and support you and your new family with giving you our business. If you needed the money and more time you could call were reasonable. To take our money and disappear is ridiculous! *STAY AWAY FROM THIS CROOK*

I got an estimate from Jorge for some basement work in early April based on his good reviews. He…read moreseemed like a nice guy, explained everything and we signed the contract. Estimated time of completion = 2 weeks. I paid him the first installment and he started right away. He worked consistently for a few days. But then the absences began - he kept me apprised at first but then he just wouldn't show up for days. It has been more than 3 months and he's still not completed the basement. I've given him a $1000 advance for another project and he has not shown up for work since. He also has $500 worth of my stuff from Ikea that he picked up but never delivered. To be fair, he did mention that he had a personal task to attend to but that was in late June and I've not heard from him since. The most frustrating part is not responding to calls and messages (I have all logs). I've explained to him several times the urgency of finishing this work but he seems to have ignored it so far. Very unprofessional!!