The wife and I decided back in June 2019 we wanted to transition from jet skis to a boat with our…read morefamily of 4. I dealt with a few competitors prior to learning of Bayside Jet Drive and after careful consideration we held off to get financials in order. Eric gave us sound advice on what to do and look for. Not once did him or his staff make us feel pressured or pushed into anything we didn't want. When I felt it was time, January 8th 2020 they made the process streamlined and easy. I'm bad with names but the woman at the front desk was exceptional with us, Andrew who prepped the boat and walked us through thoroughly on every detail from maintenance to everyday use. They made sure we had everything to drop the boat in that day and it was tempting with the weather almost being 70* in January. I would 100% recommend anyone to them for business, I intend to use them for all my jet boating needs and any future purchases. Go see Eric and his staff over at Bayside Jet Drive in Berlin or the new facility in Delaware.

This service center for Jet Ski water sports is the best in this DE/MD coastal area....fast,…read morehonest, and reliable people like Ed, will come to your place for s reasonable price and do their magic to revive your broken Jet Ski and solve any issues. Thanks again for an amazing customer service experience. Joel D.

Great service. They helped me with everything I needed and I am looking forward to working with…read morethem in the future.

Absolutely horrible service and owner. Would not recommend to anyone looking to buy a boat or get…read moreservice. Owner rude and unfriendly. Service is horrendous. Avoid at all costs plenty of places around to buy and get boat service.

I had thought that buying a new boat is never expected to be a completely hassle free, nor is it…read morealways easy to work with the sales team to get what you want. Rudy Marine proved me wrong. From the moment I first contacted them, they have been responsive, helpful, courteous, patient, and professional. They have provided the best customer experience I have ever had when dealing with anyone in the boat sales industry. in addition to the amazing customer service, their pricing is very competitive. The quality of service matters a lot to me, and between their top quality service and their prices - one cannot go wrong by choosing Rudy Marine!

Stopped in yesterday to purchase a trolling motor for my boat, The young lady behind the glass wall…read morewas as pleasant as you could ask for, She said she would have a trolling motor salesman right out to help me, Then this salesman sitting at his desk ask me if I was planning to install the unit myself,, Yes I said, ,,,He then told me he { Would not sell me a trolling motor} that THEY were known for their professional installation , insinuating that I was not capable in installing the unit, I hold a Master License in HVAC, Retired from Lockheed Martin as a Defense Contractor, Now service, Build and sell Golf Carts, I think Im more than capable of installation of a trolling motor, I walked out with a pocket full of cash knowing I will never step foot in that establishment again,,,,You missed out on a 4k sales yesterday,,,,

WMF Watercraft in Millsboro, DE damaged our toons and didn't stand behind the damage after they…read moresaid they would. Now they have blocked me on Facebook. We purchased a new Avalon pontoon in 2024 from them. When they were placing the boat on the trailer they damaged the toons. My husband spoke with Scott and he said they would take care of it and make it right, photos were provided for Scott to see. Now, he states that Bill (owner) said it "happens" and they are not doing anything about it and Scott was just as a matter of fact when I recently spoke with him. We also need a part from Avalon warehouse and because Bill calls them bitching them out on a regular bases they are not moving any faster. Beware when buying from them. Everything was really well for us at the beginning as well.​

The process of purchasing the boat was much better than dealing with a car dealership. Ulla who…read moresold us the boat was easy to deal and there was no pressure. The boat was delivered when promised and Eric who delivered the boat did a good job explaining the operation. Highly recommend.

Racetrack Marine has serviced and stored my boat for a few years now. Their staff has always gone…read moreover the top to make my experience quick, painless, and just nothing short of AMAZING! Mike and Steve are incredibly knowledgeable and have been genuinely invested in helping us first time boat owners properly care for and store our boat. We decided to sell and upgrade to a bigger boat and their sales team amazed us with how quick they found a buyer with an incredibly good offer. We then bought a brand new Tidewater center console and we couldn't be happier with our purchase!! 100% recommend any and all services that Racetrack Marine provides!

Both Racetrack Auto and Marine in Berlin, MD have treated me with nothing but the utmost…read moreprofessionalism and hometown feel. I have been getting my vehicles serviced there since they began in 1987. I trust them explicitly with my vehicles and my boats throughout these years. They are experts and are trustworthy and reliable. I wouldn't go anywhere else!

1 Star - Absolutely Awful Experience…read more Island Water Sports gave us one of the worst customer service experiences we've ever had. As we were pulling into the dock -- after being stuck in torrential downpours all day because they refused to offer a rain check unless there was thunder -- a staff member started shouting at us, "I hope you have insurance! You've damaged my ladder!" The swim ladder had accidentally been left down, but it was already damaged when we took the boat out. Even after staff inside the office confirmed the damage had been noted earlier, the dockhand, Mike, continued to accuse us and treated us like we had done something wrong. They made us stay in the boat while they took pictures and called it in to the office, repeatedly telling us we were going to have to pay for it. When we were finally allowed off, some of our group went to use the bathroom and were stopped on their way back by another employee, who told them they "weren't allowed to leave." It felt like we were being detained -- over a broken ladder we didn't even damage. At one point I told Mike how rude and unprofessional he was -- and no, I wasn't calm about it. I had every right to speak up after the way we were being treated. Instead of diffusing the situation, he came back at me, even more defensive and condescending. It wasn't until after they embarrassed us and treated us like criminals in front of other guests that we finally got a weak apology. Then, as if that wasn't enough, they actually complained that there was mud on the floorboard from the anchor -- because it had touched the wet deck. First of all, don't they wash the boats down anyway? And second, it was pouring rain all day -- what exactly did they expect? We didn't even complain about the miserable weather -- we paid in full and left without so much as a "Sorry the weather didn't cooperate" or "Hope you still had a good time." Just attitude and accusations. We've rented from other marinas in the area and always had a great experience. Island Water Sports was by far the worst -- rude, accusatory, and completely lacking in basic customer service. I would never rent from them again and absolutely do not recommend them to anyone!

We had a great experience renting a Pontoon with Island Watersports. The rental process online was…read moreeasy and efficient. Staff was friendly and courteous when we arrived, and the boat was in tip-top shape. The one-star knock is because they did not have a restroom available for us before our trip, which meant we had to leave the premises for a Royal Farms, then return. Granted we didn't lose a lot of time, but a restroom for clients, even if it's a porta potty, I feel is a necessity.

Fritz is a top notch marine fabricator, the attention to detail was amazing and his craftsmanship…read moreon my tower was second to none. I would highly recommend t-tops ect to anyone. Thanks for the great work!!

From the owner: Custom CNC plasma metal cutting and parts manufacturing and service. Computer designed. Custom…read moremetal are and design