Had a bad day and ended up having to call Jon's twice, one for a ditch recovery, other time for a…read morelockout service. Would highly recommend, they were prompt, with very fair pricing, and very courteous staff who got the job done super quick. If you're in the area and need some assistance, you'd be hard pressed to find a better deal and nicer people.

They kept my vehicle for an entire month and would not even give me an estimate. They looked at the…read morevehicle the day after I dropped it off, and brought me in to show me some issues. The mechanic said John, the owner, could give me a price if I wanted to go ahead and repair the vehicle (it is a 1999, so it may not have been worth pricey repairs). I called back evrry single day trying to get a hold of the owner, only to be told he was on the phone with someone else and would call me back shortly. He never did. Finally got a hold of him a week later and he told me he didnt want to spend the time putting together a price unless I was committed to the repairs, which I found weord since the cost was the deciding factor. I told him to go ahead and put the price together for me. A week later I had not heard anything, so I called back. They said they didnt have anything for me, and would call me back... Long story short, after an entire month of waiting and not getting even one call back after being told numerous times that they would, I finally told them I could not go any longer without a vehicle. They promised me again they would call me the next day with or without a price to update me. Again, they did not. The owner, John, constantly promised to call back, and never did. He also would not give me a straight answer about anything. It took 4 phone calls and a trip to the shop to finally pick up my vehicle, which they had not even touched in a month. Conpletely wasted my time and left me in the dark the entire time. Broken promises and no return calls. Do not go here.

I got a flat tire on the Ohio Turnpike traveling back to Wisconsin and did not have a spare in my…read morevehicle. Hutch's towed my vehicle to their shop and actually had a tire to match the ones on the vehicle. Rusty was wonderful! He was friendly and made me feel at ease. From the time I got the flat tire until I got back on the turnpike, it was less than 2 hours on a Saturday at 4 pm! I highly recommend this company! Thank you Rusty!

Got stuck on the Ohio 80/90 Turnpike on a Friday evening and Hutch's Towing Team were a life saver…read more After a call to #677 I got an immediate call back from the tow truck driver saying he was on his way. He arrived on site in less than 30 minutes and towed my Jeep to the shop. By noon the next day my Jeep was repaired! If you ever find yourself broke down and in the service area of Hutch's Towing, I highly recommend their services.

Excellent shop. Had an unusual vibration issue with a brand new Toyota Tacoma several years back…read more Did not want to take it back to the Toyota dealer due to bad past experiences with several new car dealerships. Bob's Service Center did a great job in diagnosing the problem, and charged a reasonable price. They used care in all their work, properly torquing bolts, protecting the vehicle exterior and interior during servicing, using quality parts, etc. Based on my several visits to their shop, I believe that they are competent and honest, and can be trusted.

Had some tired changed they did excellent job would recommend highly very polite people and very…read morefair priced

While taking a cross country trip our vehicle overheated and the transmission fluid burned up and…read morespilled over. It was 95 degrees on a Saturday afternoon and we were stranded. Hutch's towing towed us off the Ohio Turnpike and we stayed two nights at the Quality Inn across the street. I called Suburban Auto first thing Monday morning. Dave was very accommodating and got working on our vehicle right away. He was finished in just a few hours and did a very thorough job at flushing all the burnt gunk out of the car. When I thanked him for working so quickly he said he put himself in my shoes and thought how he'd want to get on his way home right away. I really appreciated his thoughtfulness and empathy to our situation as I was still two days from home and had two children and a dog with me. The car worked just fine all the way back to Connecticut without incident. I got in to see my regular mechanic a few days later to check the vehicle over. He said Suburban Auto did a great job. Thanks again!

Broke down 3 hrs from home and had to leave the car here. We were quoted a repair time of about a…read moreweek, and it took a couple days shy of a month. Very poor customer service - didn't call us once, kept giving us different prices and excuses, and very rude when asked to explain. Pay for the tow to a different shop, it's worth it.

A year and a half ago my car was making a loud grinding noise. Not being mechanically inclined I…read moreassumed it was my tires so I took it to D&M and asked him to check it out. He said he would test drive it and the next day I called and was told that it was DEFINITELY the tires making the noise replaceable at over $700+. When I went to pick up my car it still made the same grinding noise but I assumed it had been fixed. I drove it to IKEA in Canton, Michigan to pick up a very heavy desk and drove back using interstates. I then took it out to John's Towing for a recheck where the mechanic immediately jumped in for a ride and within seconds told me that I had a bad rotor and that my wheel could have raaily fallen off. I was also told by the mechanic that he used to work for D&M and that he's only out for your cash.

From the owner: Our auto repair shop is conveniently located in Bryan, OH. Our quality ASE (Automotive Service…read moreExcellence) certified mechanics at D&M Tire & Service Center employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles. Below are some of the many auto repair services that we offer: Tune-ups Wheel Alignment Engine Repair Tire Service Exhaust System Electrical Auto Repair Front End Work Light Replacement Coolant Service Breather Filter Vehicle Fluids Power Steering Chassis Lube Wiper Blades Full Brake Service Oil Change & Lube Fuel Injection Service Transmission Service Cooling System Flush Electronic Testing Computer Diagnostics Replacement Car Battery Air Conditioning Service Suspension and Shock Repair Belt and Hose Replacement Diesel Service and Repair Smog & Emissions Testing Complete Diagnostic Services Vehicle Preventative Maintenance

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.

Always great service!!! Quick, quality oil change for good price! Highly recommend. The only place…read moreI go.

Very professional, friendly, knowledgeable. polite. Excellent full service. We went for an oil…read morechange, air filter change. The staff explained every step and even lubed our sqeaking doors on our Chevy Traverse. They are very knowledgeable about our Chevy Traverse, and cars in general. Even had our headlight covers restored. They even recommended a place to get our car washed:) I would highly recommend this Pioneer Quick Lube in Bryan OH.

Good, Honest service. I drive about an hour to get to this shop simply because it is the closest…read moreand only one I trust so far. When I can't drive my car/s there I have them towed to Tracy's.