A year and a half ago my car was making a loud grinding noise. Not being mechanically inclined I…read moreassumed it was my tires so I took it to D&M and asked him to check it out. He said he would test drive it and the next day I called and was told that it was DEFINITELY the tires making the noise replaceable at over $700+. When I went to pick up my car it still made the same grinding noise but I assumed it had been fixed. I drove it to IKEA in Canton, Michigan to pick up a very heavy desk and drove back using interstates. I then took it out to John's Towing for a recheck where the mechanic immediately jumped in for a ride and within seconds told me that I had a bad rotor and that my wheel could have raaily fallen off. I was also told by the mechanic that he used to work for D&M and that he's only out for your cash.

From the owner: Our auto repair shop is conveniently located in Bryan, OH. Our quality ASE (Automotive Service…read moreExcellence) certified mechanics at D&M Tire & Service Center employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles. Below are some of the many auto repair services that we offer: Tune-ups Wheel Alignment Engine Repair Tire Service Exhaust System Electrical Auto Repair Front End Work Light Replacement Coolant Service Breather Filter Vehicle Fluids Power Steering Chassis Lube Wiper Blades Full Brake Service Oil Change & Lube Fuel Injection Service Transmission Service Cooling System Flush Electronic Testing Computer Diagnostics Replacement Car Battery Air Conditioning Service Suspension and Shock Repair Belt and Hose Replacement Diesel Service and Repair Smog & Emissions Testing Complete Diagnostic Services Vehicle Preventative Maintenance

Overall amazing customer service fit me in right at closing time when I needed some tires…read moreBalanced.The techs had them done and loaded back into my truck by the time I got done paying and walked out the door.

I was in a bind with a donut on my SUV and needed a new tire ASAP!! Best One was able to order one…read moreat 4 pm and have it the next day. Friendly service, professional work and even put my donut back in the spare compartment for me. Highly recommend!!

Monroe provides good, reliable service for your vehicle's mechanical issues such as brakes, wheel…read morebearings, alignment and of course exhaust systems!

Came in for an estimate on some troubles I was having with my vehicle. I was told that the…read moretransmission needed to be replaced to fix the issue. Which would cost thousands of dollars, naturally. I went for a second opinion as the issues I was having didn't align with a bad transmission. Turns out it was just a sensor that needed replacing, costing only a few hundred dollars. Once the sensor was replaced by another shop the problems ended. I have been here multiple times through the years as they are the closest shop, but Everytime they asses the problem they are WAY off. I don't know if it's poorly trained mechanics or if they just assume anyone who isn't a professional in the auto industry is just completely clueless about vehicles. With the Internet being a thing and people being able to search up problems and be able to have a general idea what might be wrong with their car, you would think shops trying to intentionally scam customers would not longer be an issue. I'm not saying that's what happens there, it could be constant honest mistakes. Even when I took my car there for a simple oil change, problems arose. So I'm more willing to accept possible incompetence.

STAY AWAY! This is hands down the worst dealership in the nation. I have never seen such a lazy and…read morecareless dealer. I ordered a vehicle that was supposed to be drop shipped at my local dealer. That did not happen. Instead they put over 600+ miles driving it to me. Now I have a car I can't register because they didn't know how to do the paperwork correctly. My county office never received the paperwork and the bank never received the title. When I ask them for help they keep telling me what I need to do and don't do anything themselves about it. When I was texting with the manager expressing my concerns I got a "thumbs up" emoji. Stay Classy Valley!

they did not send in my warranty for corrosion in time. drug their feet and it expired. Said they…read morewould cover the cost of warranty. Lied about where they took my vehicle. Gave me a loaner knowing it was unsafe. The loaners engine blew on Easter Sunday leaving my children and I on the side of state route 6 until we found someone to pick us up. Drove my vehicle adding extra miles to it. Didn't replace the gas they used while driving my vehicle without my knowledge or authorization. Told us they did not have to give us the location of our vehicle. Refused to give location of vehicle until asked via email. Did not do the proper repairs on my vehicle.

This place is awful. The car we got has so many problems. They said nothing was wrong with it and…read morenot even a day later the engine light comes on. Eats so much gas the oil tank needs to be fixed, tires need to be replaced. They lied to my boyfriend and it was a trade in, for a worse car. When they sent the tidal trough the mail they messed up our address. They scammed us and lied about pricing of car. They didn't give the amount of what the car was worth.