I have to say this business does what is needed in prompt time, very kind & polite. The day I went…read morethere I had tried several places but all were to busy to get me in. I called here and the gentleman said bring it in. He fixed it and I was on my way!!

Reasonable pricing,honest and informative.My family has been bringing our vehicles to them since…read more2017.

I usually call the day of to get an oil change and rotation, and the service guys get me in…read more Something more complicated, I call ahead. Everyone is nice. I don't stay far so a mechanic or someone drives me back and forth. We have interesting conversations. There is a waiting room. You can walk downtown Napoleon, which I've done.

I couldn't be happier with my purchase. Aaron Thomas at Snyder in Napoleon, Ohio made it so easy…read more My experience was enjoyable and stress free. Aaron was very knowledgeable, polite and was not pushy at all. I highly recommend the team at Snyder and will be a return customer.

After getting a suspiciously high quote from another mechanic, I took my car and the quote to…read moreMeyer's. They fit me in on short notice, inspected my car, and confirmed that the previous mechanic was recommending approximately $2,000 in unnecessary work. I'll be taking my car to Meyer's from now on!

We have used their service twice now and have been impressed both times. They were quick to respond…read moreand handled the cars well.

Tom was very helpful and polite when my car broke down on 24 he came right out since I had my 3…read moresame children with me who was scared he even gave us a ride a home will call again if need and refer him to friends and family most say I did call other companies but with their prices and how long it would take them to get to us and wouldn't give us a ride back home I am glad I went with toms towing he was a god sent

Ashley took my tow through AAA. Called me. Arrived within 5 minutes of ETA. Got it loaded up proper…read moreat night in the cold. Thanks

Great prices and they are mobile, got appt next day. Wonderful. John was very personable.read more

This review is months late, but I'm glad to finally write it. In late January I was completely…read morestuck in the snow as my car slid into a ditch on a highway ramp. I was awaiting my insurance to send me road side assistance (which would take hours). As I was waiting, Tim from Northwest Automotive came and pulled my car out of the ditch, completely saving the day (and me!) I cannot thank him enough. So wonderful to know Good Samaritans exist in the world. Thank you!!

My company had this shop contracted to keep our fleet of vehicles serviced. Over a year and a half…read moreof taking the van to this place and they never gave the van an alignment or did anything proactive about it's suspension. They just let it eat up three whole sets of tires in that amount of time and batted away my concern with the 5-10 degrees of negative camber that had resulted, saying the "ball joints don't usually go bad"... Vehicles don't "usually" have death wobble either... Guy just wants to do the least amount of work and get it back out the door, like they are too busy everyday.

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.