Service is always good fair and reasonably priced and done on time…read more Best place for tires in the area

Excellent service at a fair price. I have been taking my 2 cars there for several years and have…read morenever been disappointed. Ny last trip they replaced my front rotors which I thought would be expensive. When I got the bill I found they covered the rotors and installation under warranty without even talking to me about it. On another occasion I had a loud rattle only when the car was cold and they found the problem that only required bending a metal bracket near the tailpipe. Very inexpensive fix and the noise has never come back. I am a 100% satisfied customer.

I received an oil change on 7/10/25. They overfilled my oil causing engine, turbo and exhaust…read moresystem damage in my Hi Output turbo diesel, 2018 Ram 3500 Dually. They caused over $28000 of damage. They have done nothing. It has been sitting at Russ Darrow Chrysler Dodge Jeep Ram for almost 8 months. They stopped responding to emails in October 2025. This is unacceptable. I recommend going anywhere but here. They lack integrity and are less than amateur at customer service. ​

Terrible. Try to up sell you in everything. Didn't put my oil filter on tight so oil leaked…read moreeverywhere. Avoid at all costs.

I bought 4 tires for my truck along with the tire installation packages. I got there at 7am. No…read moreemployees in sight, door still locked. I called the auto center and out from the back, came out 2 employees. One had checked my truck and said the manufacturers sticker in the door panel says it has 18" rims and I had ordered 16" tires. I stated my rims are after market. he said "I know that, but we can't do you tire installation, either take the tires or I can give you a refund. and your going to have to call 1800walmart for the tire installation refund.... Blah blah blah." I took the tires and went to tires plus down the road. And they helped me out.

You call to set up an appointment and no one in the auto center answers. Honestly this is the worst…read moreWalmart I've ever tried to do business with. If we need to go to Walmart we drive 20 min out of town to go to a different one because this one sucks so bad. Grocery delivery, pick up, in store, all of it. It's all terrible. You call customer service and they give you 10% off your next order up to $10. Which does absolutely nothing to fix the problem.

I called to see if this location is really closed. after several rings, someone answered. I could…read morenot understand him at all. I asked if this particular location is open and again, he talked very garbled. I asked him to repeat, and I was able to decipher him saying the place is open. if they cannot speak where I can understand them, I'm not giving them my money or trusting them with my car!

Damien, the manager at the Menomonee Falls - Pilgrim Rd location was the most unprofessional,…read moremisinformed individual I've worked with. Through much research it seems the regional management isn't any better. Stay away from this group!

I drive 25 mins out of my way solely on the quick oil changes and more importantly the helpful and…read moreincredible staff!

DO NOT take your car to this location…read more We got an oil change on 8/29, noticed a leak on a rainy day so we took our car back in on 9/14, then on 9/16 my engine cut out completely while I was driving. THANK GOD I didn't have any of my 4 young children in the car or I wasn't on the freeway where we could have gotten hurt or hurt others. We got our car towed to Engine and Transmission Exhange who said our oil was BONE DRY and our engine is ruined. It would cost us $11,000 to repair. Also, during the oil change on 8/29 the tech could not find where to put the dipstick back and dropped it into the engine compartment then after finding it just quickly shoved it back somewhere and moved on. We filed a claim with valvolines and Shawn the manager was rude and TERRIBLE with communication and his customer service. He denied the claim which is very obviously due to their negligence. We are now proceeding with legal action.

It's important to have a car repair place you can trust…read moreThese guys are the best Honest, dependable and go out of the way to do things right

This is the ONLY place where I trust that service will be done in an efficient timely manner at a…read moregreat price without any pressured upselling like I've experienced from local competitors. Staff is friendly and knowledgeable. Highly recommend.

Needed an emission test, as well as an oil change. It's nice to find a place that does both saving…read moreme another trip. Used a $10 online coupon. The 2 gentlemen were very friendly, and they took care of my vehicle quickly. I was informed of the recommendations for further service my car might need without being pushy. The price for full synthetic oil change was in line with other places.

Went in for an oil change. Got in right away on a Saturday afternoon. They had my previous visit…read moreinfo. Guys were nice, efficient and fast. Had a $20 coupon which brought the price down to what an oil change cost should be. Would recommend!

Whether getting the $5 drive through wash with no interior cleaning or the $20 Platinum with full…read moreservice, River Falls always does a quick and thorough job! Excellent service and and an excellent job.

Fast service. Pull in, go sit. They change your oil and top off fluids and check the wear parts…read more Always satisfied with the service. You can have your emissions checked here too. I will be back. Free car wash with every oil change.

Besides great service, I have to add a note on service to the disabled. Their bathroom is fully…read moreequipped for the disabled. Besides the usual grab bars, they have an elevated toilet seat. I have never seen this in all the places I frequent. Disabled bathrooms always stop with the grap bars. When my car was finished, they drove it right up to the front door so I didn't have to walk to my car. Thank you Tire plus Staff Great Job heling us out brenda scharping

Ally was amazing. helped me out with all my needs. car needed a tire plug. it's still holding been…read morealmost a week. and they're not that pricey atleast compared to jiffy lube.

Do not come here for an emissions test. We went in for…read moreemission test. They tried to run test but had a problem with the instrument and moved us to another stall to to complete the test. When we went to leave the brake and abs idiot light were on and could not be reset or shut off. Had to spend $160 for dealer to read error code replace fuse. Manager/owner insisted nothing they did caused the problem and became hostile and threatening. Had to roll up window and drive-off. This is not a place for seniors to do business, unless they are prepare to deal with bullies.

Service has really declined. I went there today and watched while a guy walked around the shop…read morelooking at me and never even opened a door despite having no cars inside. 10 minutes later I just left.