I called to see if this location is really closed. after several rings, someone answered. I could not understand him at all. I asked if this particular location is open and again, he talked very garbled. I asked him to repeat, and I was able to decipher him saying the place is open. if they cannot speak where I can understand them, I'm not giving them my money or trusting them with my car! read more

Damien, the manager at the Menomonee Falls - Pilgrim Rd location was the most unprofessional, misinformed individual I've worked with. Through much research it seems the regional management isn't any better. Stay away from this group! read more

BEWARE! They don't stand behind their work. Ruined my oil pan had to spend $600.00 to repair it. Regional manager no help. Didn't even offer to refund my oil change that ended up on my driveway. Techs put in an oil plug that didn't fit and blamed it on the car with 13,5000 miles on it. Terrible customer service! Go anywhere but there!! read more

Highly recommend! Not only was the customer service exceptional, the technicians were efficient and educated me on things I needed to know about my vehicle! The wait was not long and I was out in no time. Thank you so much Twan & Manny P! I'll be back! read more

Stopped here on a Thursday afternoon. Very fast and efficient service. Bobby was very helpful.

Took my 2003 VW Passat in for an oil change this week and was very happy with their service! They had the perfect synthetic oil for my baby, checked fluids and adjusted tire pressures! Very friendly! I definitely will be back again! read more

Had an absolute great experience at the Oil Changers in Crystal Lake, Il today. Kevin went above and beyond to help me with some car issues today. He was kind, considerate and patient. Lillian was also very kind and helpful. It was my first time going to Oil Changers and I'll definitely be back. I wanted to take the time to write this review bc there are so many people that deserve to be appreciated for their hard work and great customer service. Thank you so much. read more

Awesome service assist with car registration renewal and oil change. It was an easy process. Thanks, Eddie and team!!!!

Chris and Emmanuel were awesome - friendly and fast. We went on a busy Saturday and everyone was great!

So much for a 15 minute oil change. They only had 2 people working there when I went. They have 3 bays, 2 for oil change and 1 for emission test. I was the next car in line, I waited almost 15 minutes before they started working on the one in the bay already. Cars were lining up for emissions but one was available to help them right away. People started to blow their horns, but they were ignored. All in all I was there almost an hour. You would think they would ae least gave some coupons or take some money off. They are pricy anyway, oil change and filter $102.00!! Really!! read more

Went there once expensive oil change even with coupon. High pressure sales on unnecessary repairs. Been fooled once not again.

Went in for a basic oil change. Got ripped off. I clearly answered, when asked that I wanted a Regular oil change ( hint Regular Oil ) It took longer than normal. They checked the air filter. I didn't ask them to as I change the filter myself. They showed it to me and then it took 3 of them to put it back in. When it's so simple to do on my truck. It took longer then the oil change. I give them my card to pay get my paperwork drive home and notice the hood is not even closed. And to top it off my bill is twice as much as it should have been. Why you ask. Well I asked for regular oil they put synthetic oil in that costs more. But still what I asked for. I get it they have to sell so much each day and may make commission. But cheaters never prosper. It was the worst customer service experience I've ever gotten at this location. Oil Changers W156N8390 Pilgrim RD Menominee Falls WI 53051. Does any one no how to reach their corporate office or district manager? It was the best when it was super lube No one likes to be hustled read more

Oil Changers - Copy of the charges and some of the staff - Oil Change Stations Near Me - Menomonee Falls, Wisconsin

Been coming here for emissions and oil changes since we moved to the Falls two years ago. Fast, reliable service and always have had personable technicians. read more

Chris and Aaron did a fantastic job on my oil change yesterday. They explained everything very clearly and were very vocal confirming all steps taken throughout the whole oil change process. They completed the oil change very quickly as well. read more

The fact that they let me drive on a low as fuck tire. They told me something was wrong with my tire valve but decided to not tell me that I'd be driving on a low air tire. I'm lucky I live close but if it was someone that lived further away that could've been bad. read more

I waited in line for a significant amount of time to get my emissions checked. After completing the work, they let me know the system to get me the Wisconsin tag/sticker for my car was broken. So I had to walk away without, but with the assurance that I wouldn't have to wait in line again when I returned to get the sticker. When I returned today I was met with rudeness and was completely brown off and told to get in the car line. I walked away. I would rather start over than give them my business after that treatment. Noteworthy that I have been coming to this location for more than 15 years. read more

Went in for an oil change based on time since last one, and since I have synthetic oil, they said I didn't need one yet and they didn't want to take advantage. They did a full service of fluids and air pressure for no charge! read more

After 15 years of going to this location, the new owners have ruined it. Probably twice the # of employees working as before, horribly inefficient (slow), and dramatically higher price than it was the last time I was there (when it was the old name). I was blown away by the price, and that was with a coupon, not to mention how long it took. I should have checked the price first. I am taking my wife's car to the place next door for half the price. Steer clear! read more

Came here to get my emissions test done, ran into an issue with my vehicle. Bobby helped me out and printed out some info that would help me diagnose the issue as well as recommended places I could take my vehicle to get looked at! Every time I go everyone is nice and respectful! Thanks again Bobby and oil changers team! I will be returning here for the foreseeable future! read more

Nice guys but my visit was a clown show. 45 minutes, confusion on what oil was appropriate, no ability to fill washer fluid but they marked it as filled. Yikes. Maybe they will get better, but not on my cars. read more

Had great customer service from Bobby, he was very knowledgeable and gave good recommendations about my car!

When I say I absolutely love this place. The service is like no other. They truly go above and beyond. They exceed the customer's expectations every time. The wait is never long, their team is thorough and efficient. Very professional. They truly get the job done. Thank you all for always taking great care of me and all of my vehicles. read more