Today i had one of the most pleasant experiences at a 'car place' than usual, and I WILL be back to…read moreDiscount Tire again! So yesterday afternoon, I started hearing a weird tire noise on my left front tire, but had no idea where to go (I'm newish to the area). Google search found me Discount Tires on Bluemound, close to me. No appt., I just walked in, and they got me right in. Explained my tires were nearing their 10 year lifespan (who knew? i didn't realize this was a thing), and the tread was starting to separate on my left front tire. Yikes. So I went ahead and sprung for 2 new front tires. I wasn't happy at all about this surprise expenditure, but it was better than a blowout at 60 mph on 94, thank you Jesus! Jumped back in the car, and before I was even out of the parking lot, that weird sound was STILL THERE! What the heck? ‍ Went back in, had them check again; it was actually my left REAR tire, which had a huge BOLT wedged into it (THANKS A LOT, Waukesha construction zones)! Why this wasn't seen earlier at DT, I don't know, but it is what it is. The hole was too large for a patch, so they gave me a 'gently used' closely matching tire. AT NO CHARGE. As a woman who knows little to nothing about vehicles, so is at the mercy of those who DO know about such things, I almost cried. THESE are the kind of places - and people - that we need more of because they are so desperately needed. People are tired of being scammed. The front of the DT shop was clean and tidy, the guys in the back of the shop were highly efficient (and even that part of the shop was very tidy as well). I never met Bruce Halle, DT's founder, but his amazing business model and values lives on in his employees! I know where I WILL be going when it's time to replace my 2 rear tires! Thanks Chris, Niko and team!

I had an "interesting" experience buying new wheels from Discount Tire. Their website showed the…read morewheels as in stock, but after ordering I was told they weren't available, turning a simple purchase into a drawn-out process. Once at the store, there was also miscommunication about my order, and it felt like no one was on the same page. I'd still recommend Discount Tire for tires--they've always done a good job with installation and service (they were very efficient when it came to servicing my vehicle) But for specific wheels, I'd look elsewhere. In my experience, the online inventory was inaccurate, communication was disorganized among staff, and the initial process was more burdensome than necessary.

Good service and knowledgeable team. From someone who used to work on my own cars the people here…read moreare very kind and helpful.

Honest and open communication. They could have charged me for 2 tires but they did the standup…read morething and only replaced one. I had even signed the work order for 2 tires and the guy redid the paperwork to reflect only one tire. That's honest business! I would highly recommend them after my experience.

They were able to get me in right away. They checked my tire…read morefor a screw and it was not imbedded. They sent me on my way. Very helpful and friendly

I only went for an emissions check. They were very accommodating, prompt, and friendly. I would…read morereturn for other services. Be sure to phone for an emissions appointment before you go.

Repaired a tire for me, did a good job without trying to sell me a tire I didn't need. Took a bit,…read morebut they were busy and I just dropped in on a tow truck. Wasn't expensive. I thought I was treated okay. Comfortable waiting room.

Never use this shop!! They are an complete rip off!!! The owner is extremely rude and his daughter…read moreos no better!! They will ruin your car!! Beware!!!

I've used Jerry's Automotive Service several times to repair or service my truck. They are…read moreprofessional, reliable and honest. I recently had Jerry's Automotive put new tires on my truck. I was going to buy tires from "Tire Rack" online, but Jerry's Automotive was able to get the tires for me cheaper than Tire Rack. Their prices always seem fair. I would recommend Jerry's to anyone needing repairs or service on their vehicle.

Fair prices. Excellent service. Kind staff. Communicated effectively. Trustworthy. Will be back for…read moresure.

Great friendly and fast service to check out a lit tire pressure dashboard light. So polite and…read moreprofessional! Was really pleased with this experience and most certainly would come here again for tire work!

The service here is very friendly and personal. I've gone for one emergency repair and one major…read morerepair, and I am continuing to come for regular maintenance. It's very helpful that they offer loan cars as well as complimentary shuttle service both to and from their shop. The staff is very knowledgeable, offering informative advice about preventative maintenance without coming across as upselling. If you have to wait, their waiting room is very comfortable, and the shop is in walking distance of a couple local restaurants if you're stopping in on a lunch break.

I don't understand why this place gets bad reviews. It's a tire and general vehicle maintenance…read moreshop. Customer service is satisfactory for such. They have great pricing and always can fit me in on short notice. We have taken three different vehicles here. Sure the guys at the front desk can be short. If you want the full customer service experience go pay 50-100% more at a dealership. My only negative remark is sometimes it takes them a bit longer than stated for repairs. I try to drop our stuff off early in the day and pick it up end of day to avoid problems.

Best to schedule an appointment because it can be a long wait if you go walk in. I have had my…read morewinter tires changed here for 10 years

I've bought multiple sets of tires here and have always been taken care of. With my first set I…read morehad a puncture that turned into a sidewall disaster. My bad on that. Called them, they looked up my account and had the new tire on order and my appointment set within minutes. 250 dollar tire, plus mount and balance for a 17 dollar tire insurance renewal. With my second set the tires I wanted were discontinuted. They notified me pretty early in the process and I was able to keep my original appointment time. The substitute were a bit more expensive but they extended a rebate to me to help offset the cost. I actually recommend these guys to anybody who needs a tire shop. They'll take care of you. ​

Bought tires here with a 70,000 mile warranty for our Jeep Renegade Trailhawk with free rotation…read moreincluded. Drove down an hour to their location for a rotation and they refused to rotate the tires because the front tires had too much wear on the inside for their liking. That's literally the point of rotating your tires to try to maximize their life and get them to wear more evenly. The tires were well under the 70,000 mile mark and that was dismissed too as being "mechanical wear" so it wasn't covered. Duh. All tire wear is mechanical. So no tire rotation and no warranty coverage. I've bought several sets of tires here and always had a good experience until I actually needed some service, then I just got a smiley refusal. Done with Discount Tire. Might as well just buy the cheapest price from any installer if there's no service after the sale.