Beejay is awesome! I stopped in to buy fuses and ask some advice on how to fix my car, which was…read moreblowing 7.5 amp fuses to the "infotainment" system. Beejay listened to me and offered up some advice. He said if I couldn't get it figured out, to come to the store and he would help me, which is what I had to do. Working on car electrical systems, including aftermarket installations, was not easy, but Beejay kept helping me until we found that the parking assist, located in the trunk, was causing the problem! Last year he gave me neoprene rings when they didn't have the right gasket for my Harley fuel tank. I really appreciate the help that they have given me over the years!

Steven (the store's GM at this location) is an absolute buffoon. I've given my business here for…read moremany years--long before he was GM. He used to be at the 102nd & Silver Spring location. No idea why he relocated, but since he moved, I've had nothing but problems. When I shop AutoZone, I buy parts and accessories in advance. Any DIY'er knows you grab what you might need and return what you don't. Common sense, right? Apparently not to Steven. Multiple times, I've tried to return perfectly fine items here--bought within DAYS or even HOURS--only to be hassled. Today I came in with the original bag, receipt, and unopened tools. Steven examined them like a detective, holding parts inches from his face looking for the slightest flaw. He does this Every. Single. Time. For context: I was returning a chrome socket and ratchet. Anyone who works on cars knows chrome sockets almost always have blemishes straight off the shelf due to shipping. Chrome scratches easily--it's unavoidable. Yet Steven claimed my tools were "used," even though they never left the bag from purchase less than 24 hours earlier. It's one thing if a tool looks dragged down a road, it's another to purposefully inconvenience a loyal customer over a $20 return. Newsflash Steven: saving AutoZone mere Pennie's to their billion dollar company isn't getting you that DM promotion. This isn't a one-off. I've learned to skip the argument and just drive to another AutoZone. There, I return the exact same unopened merchandise with zero hassle. Moreover, I've learned that If Steven isn't working, the other employees at this location process returns with no issue. So clearly this is about one man on a power trip. To demonstrate this room temperature IQ specimens laughable incompetence, let's perform an experiment. I took an additional two sockets off the shelf and placed them amongst the one I tried to return in the attached photos. Please, Steven, tell me which was the one I tried to return and which are the "new" ones I pulled off the shelf for comparison. If you have a functioning frontal cortex, you'll notice they're entirely indistinguishable. Congrats, Steven. In trying to block a $20 return, you lost a customer who's spent thousands here over the years and would have continued to do so. My experience since you arrived has been the equivalent of being raked over hot coals.

Always helpful. Bought the wrong part, but no problem with exchanging. Luckily I had the receipt…read more Saw them helping an older gentleman under the hood in the parking lot. Nice guys.

the service that I received from Brandi was amazing. she was friendly and very very helpful. she…read moreeven came out to help me look at my car I most definitely recommend her and the store was nice and clean. Thank you so much beautiful for your help

This store has great service. We usually go to the O'Reilly's in the Brookfield area and this one…read moreis quickly becoming our go-to store. Royce is great, he is very helpful and attentive. Great store!

I have seen these guys at the world of wheels car show and vendor booth. The managers were nice…read moreenough to chit chat about their stuff on the table. They had a booth filled with all kinds of free swag but I'm trying to travel light no thx though. I ended up needing 20 amp fuses for the truck. I found a 5 pack for 4.20 for a plug in heater that needs more power than the accessory plug can provide. This place was clean and organized I like how the place is slightly overstaffed to get the customers what they need and out. I usually shop Advanced Autoparts but I dread waiting 3-6 deep just to pay and get through the lines. Now if the parking lot is usually packed expect the service to be extra slow. O Reilly is usually more efficient and convenient even if the price is slightly higher on somethings. Online I could have got 120 fuses for only 3 dollars more just didn't have time to wait. 14/2018

Well its no rockauto.com but as far as B&M auto parts stores go this is as good as it gets. I have…read morereplaced my motorcycle battery that I paid for once three times now without any hassle. This in my opinion is great customer service. On a side note I cannot for the life of me understand how to keep a motorcycle battery alive over the wisconsin winter. This is the third year my autocraft battery has been sitting in a temperate room hooked up to a fancy battery tender junior and without fail again it is completely dead this year. I even checked the fluid this year around Feb and made the extra effort to go buy battery acid and fill the thing indoors! I have come to the conclusion that motorcycle batteries are all POS's. Anyways back to AA, this place is great for other things besides batteries but speaking of those, pick your expensive battery up here when they are running there $50 off $100 promotion. I snagged an Optima Red Top for much cheaper then anywhere else even online because of this promo.

Highly recommend NOT using this particular location. Had battery voltage error, since the battery…read morewas 3 years old, (factory in a 2022) I stopped and put the new on in in their parking lot. Started after the replacement , surprised to see same error. Had to turn the old in for the core change anyway so asked to have old tested (even though I was now pretty certain I had miss diagnosed the battery low voltage error). Old battery tested fine, asked if I could return the new, ink was not dry on the receipt, was told only if I purchased the new alternator. I calmly walked out without a word, and now cast the bad mojo dark curse upon the location.

Autozone is about the same as Advanced autoparts since the layout of the store and staffing are…read moreabout he same. I have a corporate account with Advance the pricing is incredible. And occasionally I go to autozone for convenience if its physically closer. The store is bright clean and the lines move fast. Warning the street just south of the store is all beat up see review of Milwaukee Potholes. http://www.yelp.com/biz/milwaukee-potholes-milwaukee

Very good costumer service. Went there and even though they did not had the part I was looking for…read morestaff was still responsive and gave me advice about where to actually buy the oart I was looking for out of their store locations.

I was having car trouble today needed AAA, AAA called Tim's for a battery! Not only did they…read moreinstall it within getting there on short notice, but they also were so friendly! I needed new wipers too and they had no problem installing them alongside the battery! HIGHLY RECOMEND!! Great service, honest work, reliable product! :)

Tim spent time on the phone with me when I explained the situation with my sister's car. We made an…read moreappointment to have someone come to her house in two days when I would be in town. When I arrived, I called and Tim sent someone out right away with a new battery and he had us fixed up within 15 minutes. They were both very helpful and very kind. I would definitely recommend.

I needed a new car battery, and I had been told that, if you buy your battery at Advance Auto,…read morethey'll install it for you for free. Not that I don't think I could figure out how to put in a car battery, it's more like, that sounds like a job that requires tools. I own exactly 3 tools: a hammer, a pliers and a 4-way screwdriver. So on to Advance Auto I go. They were pretty busy, but I didn't even have to wait long. Soon I was helped by Chris, who was perfect: very knowledgeable and friendly. He looked up the battery I needed, gave me the different options with prices and then he installed it for me. He rolled out a cart full of, guess what?.. TOOLS. He wasted no time detaching the old battery. Next he used a tool I had never seen. It was a wire brush, that he used to clean up the connections from all the old guck and corrosion. I was impressed! He put in the new battery, and asked me to start it up. Vroom! It started right up, like a champ. I will definitely use Advance Auto for my future needs. The staff was outstanding!

My motorcycle rear lights blew out, and it was getting dark. At first I was hesitant to even ask…read morethe two employees behind the counter, but I was grateful to treated with an exceptional care and customer service. CHRIS, went above and beyond by having the patience to not only find the right light bulb, but without hesitation helped assist me with the new lightbulbs in the dimness of the late evening. Thank you CHRIS for your excellent service care. I will definitely recommend my family and friends to come to you for service. CHRIS gets THE FIVE STAR GOAT AWARD!!!!

Parts for most every car, and awesome if you're a do it yourselfer…read more They'll change your wipers for free too! Fast service and good people there too

I went to this O Reilly to have my battery and charging system code light check on my car, the…read moreworkers didn't want to come outside to check any codes. The service was poor, I had to take it somewhere else to have the codes tested and read. After having my car tested I needed an alternator so I called this store to order one they said they had one but when I picked it up they didn't have it so I had to wait around for them to order one. When it finally came inI brought the alternator but the worker never told me it wasn't a new one it was a rebuilt alternator which i never knew they sold. I had the mechanic put this part in and it was a piece of crap! So I had to take it out of my car and return it and found out it wasn't new so I had to buy a new one and put that one in my car. I would not suggest this OReillys!