Great experience working with them. Reached out to them online and Tony immediately came out to give a quote. Made some great recommendations that was extremely helpful, and a price that was fair. Hustled to schedule the delivery and installation, and did a great job. Would certainly recommend them. read more

The topic of carpet regarding our guest bedroom has been a sore subject since 2008 regarding Bob's Carpet in Brandon, FL. The staff did provide me with samples to bring home to match the carpet that I needed to replace. Next, I had the room measured and paid that fee along with placing the order. Note: They stated that they had the carpet/color in stock. When the time came to have the carpet delivered/installed, they didn't have the correct color (they said, it's out-of-stock). For me, no time to spare...extended family was on the way to visit. No discount was offered. My gut feeling (was/is) that the carpet/color was never in stock...just a quick small sale/profit for them. read more

I live in Valrico now. Went in and arranged for Chad to come and measure for travertine flooring. He did not show up or call. read more

We had a great experience with Bob's Carpet & Flooring in Brandon, FL. My wife and I worked with Chad who did an outstanding job meeting our flooring needs. We replaced over 2,000 sq. ft. of tile, wood and carpeting with Armstrong Rigid Core Essentials luxury vinyl tile in Cheshire Oak Buttermilk finish and couldn't be happier with the results. It completely transformed and updated our home. Chad had also selected/recommended an excellent installation team in Chris and Travis. Both were very professional and true craftsmen. Thanks, Bob's Carpet & Flooring! read more

We purchased new carpet for three bedrooms, closets and hall. Our salesman Joe was extremely knowledgeable and helped us select the right carpet and pad. The installers, Fidel and Jeffrey came today to install the carpet. I was amazed at how fast and efficient they were. They were courteous and professional. They had to move the furniture out of all three rooms; dressers, nightstands, amoire and 3 queen size beds, one with a head and footboard and did it all within 15 minutes. They took up the old carpet and pad, cleaned the floors of any debris and started putting down the new pad and carpet. They vacuumed and put the furniture back exactly where it belonged. The job took less than 3 1/2 hours from start to finish. We are very happy with our new carpet and highly recommend Bob's Carpet and Flooring in Brandon, FL. Sincerely, Gary & Nancy F. read more

So I'm new to the Tampa/Brandon area! Yesterday I called this company and spoke to Chad. I needed to have a new carpet cut into two runners and bound and he was super. He said yes they do that as long as the rug was new and even gave a specific price per linear foot. Today I hike out there and walk in and the man at the counter, who appeared unwelcoming before I even said anything. I said that I had a carpet in the car and could I get help bringing it in to have it cut and bound! He immediately said we don't do that!! I said we talked to Chad the night before who said it would take about three weeks. He pointed to Chad and said that's him and we don't do that! I wish this man knew we were in temporary housing building a 5000 sq foot home! I would never walk in this place again and neither should you! This is NOT a friendly place! read more

I paid $1400 for a 30 X 10 indoor/outdoor carpet. They would not install it because I wanted it placed on top of my existing tile floor and not glued or drilled in. I even said I'd sign something ssying I agree to install as is and the manager said no for liability reasons. The carpet came in and it is literally about as thin as a piece of notebook paper. EXTREMELY DISAPPOINTED. I will NOT buy from them again! Next time I'll go to EMPIRE. read more

Outstanding service! I was lucky enough to meet Neil Higgins on my visit to this location, and he became my salesman. I had my second floor wall to wall carpeting replaced by Bob's, and I'm glad I did. I wish I could remember the name of the actual installer, he was great too. We had to cancel the initial install date because it was raining, and the guys need room to cut the carpet outside. But Bob's certainly didn't make it rain that day. Neil stayed in touch throughout, keeping me informed of the status. The prices were decent and the quality of the carpet is excellent. Couldn't be happier! read more

Excellent service! Roger was super helpful in addressing my needs. I am a teacher on a very limited budget. He was able help me out with exactly what I needed. I highly recommend Roger for any carpet and flooring needs! read more

They have now contracted with Sam's Club to get referrals from Sam's and provide a discount in return. So we scheduled an appointment through Sam's for an estimate. The gentleman that measured was very good but only brought a handful of samples. We already knew what we wanted so he suggested we visit the Brandon store to view the choices. The manager of the store was off sick and there was two other men there. One was leaving and asked the other to take care of us. We showed him a sample we had picked up from Lowe's and he pointed to some racks of samples, told us to look there and sat down at his desk to eat. We asked for further help twice and he finally begrudgingly got up and pointed out which racks were vinyl. They were spread through the store and it was difficult to remember which racks were the vinyl and he said the have no way to reference their inventory even though we had the name of the color we wanted. When we said we couldn't find what we wanted he said "I can't believe you can't find something you like" and told us we should go another larger Bob's store that was bout 20 miles away. We decided to visit Lumber Liquidators where we were treated professionally and they had exactly the vinyl we wanted. Their estimate was very close to Bob's so we will use them. read more

Great price for quality carpet. The installers were slow and expected a larger tip! I paid to have furniture moved, bed dresser and night stands, armoire. We ended up moving all but bed and dresser back in ourselves. Umm and I have a broken arm. read more

If I could give a zero star rating I would. We bought Shaw wood plank tiles from this location. The product is great, our experience at Bob's has been TERRIBLE! Their customer service is AWFUL. I have called over five times for warranty work on our grout and they still have NOT solved my problem, nor do they return my calls. I have asked for the manager (Roger) every time I have called and I am always told he is out and will return my call, still waiting on that phone call after MONTHS of calling. Every time I get a different sob story about issues with their installers. Stay FAR FAR AWAY from this Bob's Carpet Mart location. You will spend hours of your time trying to fix your awful installation job by techs that don't even speak English. Please note that I have given Bob's MULTIPLE opportunities to fix my problem before I wrote this review. read more

Bob's Carpet & Flooring - This is how my grout looks through out my house. - Flooring Near Me - Brandon, Florida

I never went to the store nor did I meet Teresa Sesse in person. Everything was done remotely. Teresa was absolutely phenomenal! Excellent customer service. She even came in early one morning to check if our order arrived because our installer was chomping at the bit to get going. Thanks Teresa!! read more

Horrible, they sent a couple of non english speaking butchers over to do my floor. Terrible job incompetently installed and poorly finished. The idiots damaged two pieces of furniture which I had to have repaired at my own expense.They graciously offered me a discount on my next job. Fat chance, stay away. Neil is FOS. read more