Review of Start2Finish Flooring from 11.22.2021 -to- 11.25.2021:…read moreWe had a major interior flood in our home in early September 2021. Our insurance company gave us several choices on how to oversee the subsequent claim and we choose their option of a 'Single-Point-Of-Contact-Contractor' who in turn would manage the repair and restoration from "A" -to- "Z." That company is Gulf Coast Restoration & Construction/GCR&C (http://www.gcrcinc.com). We had four flooring areas in our home that was damaged, and we elected to replace the wood flooring and carpet areas with tile. GCR&C sub-contracted Start2Finish Flooring (www.start2finishflooring.com) who have 30-plus years of experience.
The 30-plus years of experience was evident from start -to- finish!
The team of Jose Plasencia/Team Leader, David Plasencia, and Angel Lopez arrived at our home ten minutes prior to their schedule start time; and they did this on November 22, 23, 24, and 25 without fail. There was a lot of heavy furniture involved in three of the four areas, we walked the project, discussed several ways of approaching the install and agreed on a plan of attack.
Then the team went to work. Everyday they stayed on task, they were constantly doing something that pertained to the installation of over 810.96 square feet of tile. Because there was existing tile Mr. Plasencia called on his supervisor, Mr. Junior Rodriguez, to come to the house to review the installation plan with emphasis on how the new tile will interact/lineup with the existing tile; keep in mind they use lasers to ensure how the tile pattern is going to be established. Mr. Rodriguez, after walking/analyzing the work area and discussing options with Mr. Plasencia brought my wife and I into the discussion, pointed out the areas of concern and provided at least two options in the areas of concern. Given this companies 30-plus years of experience we asked Mr. Rodriguez to state what he felt was the best option, which he did with an understandable explanation of why. We went with his expertise and the plan to complete the installation was formed and agreed upon.
In quite simple terms, the Team of Jose, David, and Angel are consummate professionals. They did an outstanding job. As well, when moving the heavy furniture, they ensured we were part of the decision process on where to move the furniture to, given this project was expected to last until November 26 and my wife, our two dogs, and I are living in our home during this project; they took extra care and considered safety issues in moving the heavy furniture and did not damage any furniture or walls. Because we are living in our home during this work, before they left at the end of the day, they made sure to brief us on what areas to be careful of and the plan for the next days' work.
Finally, when they advised us, they would work on Thanksgiving, if that was okay with us, given we have been living in a torn-up house since early September and the fact that when they were finished, we would have a household that looked normal, that allowed us to use all areas of our home we were ecstatic. Better yet, by 12:00 PM on Thanksgiving Day we celebrated with Jose, David, and Angel over some Apple Pie that the job was done, and they were heading out the door to enjoy their hard-earned holiday weekend.
We highly recommend Start2Finish Flooring for any flooring installation needs you may have; they are professionals who do a professional job with a very cheerful outlook all day long and the team of Jose, David, and Angel worked as a Team the entire time.
