Observed a driver operating in Midland, tx Driver didn't…read morehave the bed fully secured on the bed locks, vehicle he was towing wasn't strapped down on 4 points of contact and they were dragging safety chains. I called dispatch who sounded annoyed. I also tried flagging down the driver multiple times, what ever he was doing in the cab of the truck was more important than his surroundings. Only relying in the winch cable and not 4 points of contact could result in someone's death if that car were to break free. Don't just rely on the parking brake to keep it in one spot. And also if you're going to tow in Texas y'all might wanna look into the DPS requirements here. What flies in NM doesn't fly here. ​

Asked for roadside assistance at 12pm today, it's now 9pm and no show, no calls, not anything. They…read morewon't answer the phone or return calls from voicemail, they called once at 6pm to confirm make and model of vehicle and then nothing. Needless to say I had to cancel and find help elsewhere.

After almost getting swindled for over aprx. $800,at a shop in close proximity to this one, (and no…read moreinsurance except liability), I bought some parts needed for the repair of putting my front bumper back on. Seems no one could get me in for weeks. I called REF from a google search for collision centers, roswell, nm, and called. Santos said to bring it in for a quick estimate. I went straight there, and he put Chris to work on it immediately! I got to sit and watch the whole process, and they even replaced a few electric parts and spared me the expense of buying them! Over all this Shop will be my "Go to" shop for any body work, for future needs!! They are honest & do great work and not out to "Get over"! They saved me hundreds!!! God Bless this Shop! Keep it up! I will recommend highly!

Unfortunately we had a somewhat bad experience with this company. First of all there was red flags…read moreas we called them to see if they would fix my daughters car using Geico car insurance. As we were having a discussion if they worked with Geico, the gentleman said yes. Then I asked him, if they could accept my daughters car. He said they were back up for about a month. Then quickly changed his mind, and said yes. Red Flag!! Throughout the whole process and almost 2 months in, they have repeatedly said the car would be ready at the end of the week for the last 3 weeks. Then something else would happen or they would run into another issue. They did work on my daughters car and answer their phones as annoying as we were calling every week for updates. If you are willing to wait extensively for your car to get fixed they go right ahead. I gave this company 3 stars because they did a good job on the car besides the endless delays. And they were willing to accept alternative payments. No pics available.

I highly recommend Adan's! Stellar customer service and very high quality work! Adan is a man of…read moreintegrity who is very trustworthy and who truly cares about his work. We were passing through town on a holiday and when our car was broken down he drove by and checked with us. He opened his shop for us and kept our car to work on while we rented a car for the rest of our trip. Came back thru and the car was ready to go, part ordered, installed, and a very fair price! Truly an amazing "in the right place at the right time" moment. Thanks again, Adan!

I appreciate the good work every one does here. Got me out of a mess. Good looking out Tony, Lidia,…read moreRick and everyone else behind the scenes. I owe you Starbucks... Much Gracias!!

I had brought my Toyota Tacoma in for body damage. First it took 15 months to be completed, I had…read moreto purchase another vehicle. During this time windows were down the whole time wind, rain,snow, and animals. Also metal masters left the engine exposed the whole time to the elements. I was told it was complete so I went to pick up none of the parts fit , and also broken parts. I asked the owner about this and his answer was "just take your fu(king truck". None of the safety sensors work even lights that were not hooked up. Wrong year parts were used and completely Broken parts used. I now have to take to Toyota to get fixed. Stay away from this shop, there is no honor, or loyalty, or honesty. Even there sign says all repairs are guaranteed, this is a fallacy. Go anywhere but this shop, save yourself and your vehicle. I do not have the money for an attorney, so I have a vehicle that I cannot use without having Toyota fixing all I need in order to make road worthy. STAY AWAY FROM THIS BUSINESS!

I have used Metal Masters many times over the years and they have always gone out of their way to…read moremake sure I was happy. Manny and his guys worked on our jeep the last week, and there were a lot of uncertainties in the beginning with cost in the end Manny went out of his way to stay under budget, and it actually cost less than what I was anticipating. The vehicle looks excellent as well. Way to go highly recommend.

I can't express enough or highly recommend enough the service of this place. WOW is what I said…read morewhen I saw my car looking like new after the gobs of dents & dings that were removed. Even in the sharp creases and lines on the doors. Savino's very friendly and professional service will have us coming back with our other vehicles. I feel I can't thank him enough for the outstanding job he did!!!! Donna Robinson

We took in our 2024 Toyota Sienna in for a dent in the rear quarter panel, and our 2022 Toyota…read moreVensa for a dent on a ridge of the tailgate. both dents were removed and there is no evidence they ever existed. They were very easy to work with and the price was great... a small fraction of what a body shop wanted (way over $2000!) We HIGHLY recommend The Dent & Ding Doctor! -R & R, Ruidoso

Most honest, reliable, reasonable and efficient mechanic I've dealt with as a woman. This will be…read moremy mechanic going forward and I would definitely recommend him to others!

Super nice people! And honest!! Big O Tires told me my rotors were bad and wanted to charge an…read moreoutrageous price to replace them. I'm a single woman and traveling from a different state. Unfortunately those factors are usually taken advantage of by businesses. I happened across Danny's Shop and they took great care of my car. He even drove me over to the gym while he fixed my car lol. They ended up only having to replace my brakes because my rotors were actually fine (Big O Tires are liars). And used only the best brand for way less than any other quoted prices from other shops. I recommend this shop hands down and wish there were more honest businesses in the world like these guys.

The ladies up front were very helpful and nice. They answers all of my questions and worked with me.read more

DO NOT GET REPAIRS DONE HERE! Unless you have a limitless amount of time and are ready to have…read morecrappy working done and have to go back multiple times find somewhere else to take you vehicle. I chose to take my car here because I was familiar with the company where I previously lived this one is horrible. I took my car in after a accident in November and hopefully today was the last time I had to go in. I originally went in with damage to the passenger side door, fender, bumper, and wheel. On initial repair they changed the completion date 3 times which ended up taking around a month. Then I had to take it back in a couple weeks later because the systems on my vehicle started to go hay wire like it was not calibrated after it was aligned. I let them know what was going on and that it's common for the car to do that if the system was not calibrated after a alignment. They tech argued with me for over a hour telling me I was wrong until the ladies in the front looked it up and the calibration in fact was not completed. So they did the calibration and the system started acting ok. Then the door that was worked on was not latching after the repair and was consistently going off saying it was open where my child sits in the back seat. I call again and they tell me they cant get me in for a month. Then I explain that my son sits there and I don't want him falling out and they see me that week. They have me bring it back in again and low and behold the door was not lined up correctly and wasn't latching properly. They fix that. A couple of weeks go by and the lane Parking assist system starts going off consistently with a malfunction. I call and take it back in they look at it and tell me that the harness was missed in the initial repair and they have to order the part and they will call me for repair. I No call for a month so I call and they say they will call me back. No call back. I call again no call back. I call and finally got in today. They do the repair to fix the harness. It gets done about 1:30pm and the car just sits there so I ask them if it's don't they tell me that are waiting on insurance to approve. I am confused at this point as this is a repair that they have already completed incorrectly and I was told I just needed to bring it in with them fully aware that I only have one car and needed to get kids at 2:45 from school. They still refuse to release my car. I call Geico they approved the initial amount for the repair but the shop had just sent over another 15 min prior to my call and the adjuster hadn't looked at it. Geico attempts to get them to release my car and even calls them unprofessional for holding my car hostage when they already approved. The adjust calls and reviews the order and tell me they are denying the invoice because they already paid them for it. They were literally trying to get paid twice for the same job they screwed up. I will never ever be returning and will be sharing with everyone one I know so they don't have to endure what I did!!!! The only thing you have going for you is the super nice lady at the front desk other then that obviously you are incapable of completing a repair correctly!!!!!!!