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    Ultimate Car Audio and Video

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    Services - Ultimate Car Audio and Video

    Auto electronics installation

    Auto electronics repair

    Ultimate Car Audio and Video Photos

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    5 months ago

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    Texas Boombox  - 2×12 in. DS-18 sub woofers, 2x8 in. DS-18 tweeters.

    Texas Boombox

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    BUYER BEWARE OF Texas Boombox - DISHONEST PRICING & POOR WORKMANSHIP…read more **Extremely Disappointing Experience - Stay Away from Texas Boombox!** I had an incredibly frustrating experience with Texas Boombox, and I feel compelled to share it to warn others. I was initially quoted **$180** by Charlie to replace my car stereo and install new speakers and an amplifier. I made it clear from the start that my car already had an aftermarket system (subwoofers, headrest TV monitors, amp, and epicenter), so there should have been no surprises. When I arrived at 11 a.m., Charlie greeted me and assured me that they would call once the job was done. However, things quickly took a strange turn when another employee, Saul, aggressively questioned the price and demanded to know who authorized the install. Charlie awkwardly replied that **he (Saul) had authorized** it, and insisted the original quote should be honored. Saul stormed off, visibly upset, and Charlie apologized for the awkwardness, telling me to go home and wait for a call. At **3 p.m.**, I received a call asking for approval to install a **$15 speaker bracket**, which I approved, thinking this would be the only price change. But then, at **5:30 p.m.**, Saul called in a rude tone, telling me my car was "almost ready" and that I needed to hurry because the shop was about to close. When I arrived (at about 5:50 p.m.), I saw they were still working on my car, but the real shock came when I went to pay. The final bill was a staggering **$531** more than double the original quote! Saul dismissed my objections, claiming the original price was too low and refusing to honor it. He then presented me with a different invoice than the one I had been given and charged me for unnecessary items I never approved, including a bypass, new cables, and **10 hours of labor** (even though the shop is open from 9 a.m. to 6 p.m. -- you do the math). To top it off, there was also an "extra charge" for an "oversized" radio, which had never been mentioned. I asked WHY I hadn't been called to approve these additional charges, and Saul rudely insisted they were "necessary" and that I had to pay immediately because they were closing. When I requested to see my car before paying, he refused to hand me the keys. After some back and forth, he finally relented, and what I saw was infuriating: - **Cracked panels** - My center clock dash panel and master window switch panel were damaged. - **Non-functional features** - The phone function on the new stereo didn't work, the **reverse camera and headrest monitors** were no longer working, and they left the microphone harness on the floor instead of installing it. - **A filthy interior** - My car was returned to me a mess. Charlie, the person who originally quoted me, was nowhere to be found, and Saul simply dismissed my concerns, claiming that all the employees had gone home. I was left with a **damaged car**, missing functionality, and a **ridiculous bill** for work I didn't approve. I left the shop with the understanding that I would get a call from the owner to try and resolve the issue. The only call I received was from Charlie the next day. He was very embarrassed and apologized profusely when I told him about the damage and non-functioning features and sent him pictures. However, it has now been almost a week, and I'm still waiting for a call from the owner or anyone at the shop to address the situation. Texas Boombox is DISHONEST, UNPROFESSIONAL, and COMPLETELY UNETHICAL. If you value your time, money, and car, STAY FAR AWAY!

    Terrible customer service they say things will fit they don't, took my truck to get a speaker box…read moreinstalled it didn't fit or work. 3 days later truck is still not working they can't give me an answer DO NOT let them touch your vehicle. I ask them to refund and put my truck back to stock stereo is NOT working terrible unprofessional installers. Owner won't give you a direct answer!

    Ultimate Car Audio and Video - stereo_installation - Updated May 2026

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