This department store is a solid, reliable stop when shopping at the mall. It has a wide selection…read moreof clothing, shoes, home goods, and accessories, making it easy to knock out multiple shopping needs in one place. The store is generally well-organized, with clear sections and helpful signage, and most items are easy to find without wandering too much. Staff interactions were mostly positive--available when needed without being pushy. Checkout was smooth, and there were decent sales running, which always helps make the visit feel worthwhile. A few areas could use improvement. Some sections felt a bit crowded or outdated, and inventory in certain sizes or styles was hit or miss. During busier times, lines can build up quickly, especially at customer service. Overall, it's a dependable department store that does what it's supposed to do. Not flashy, but convenient, practical, and a good anchor store for the mall.

I love dicks sporting goods as a company.. I've always had good experiences there and go for so…read moremany reasons.. but I've never had such weird interactions like I've had here. Twice on my returns I was accused of wearing it. Both times ! I couldn't believe it. The first were sweats which he said felt "wet".. and that it seemed I washed them. I asked him if he noticed the paper tags on both spots are intact and if I washed them, wouldn't they have come out shredded? He just looked at me and said sorry. Which is whatever I guess I've worked retail I understand if they have a policy they're trying to enforce.. but just now I bought these shoes yesterday LITERALLY YESTERDAY and my friends suggested I look at Nike for other colors and to my surprise it was 33% off so I order them! Just saved myself some money and promptly returned them.. well I get there the today to return them and she said they're clearly worn so I can't return them.. again with huge fat tags looped on the holes in this shoe. How embarrassing if I would've worn them out like that.. I don't know. Just doing too much

I was so happy that I found out about this outdoor store from a friend. It's a fairly new store and…read moreI needed to get some outdoor gear for some winter hikes that I had coming up and as much as it's not REI, it's the sister store. They have some really great things. Some can be pricey, but otherwise overall it's reasonable. They have some great items in here for all different outdoor types. Definitely check it out! I'm so glad I found this gem so close to me. If you love the outdoors like I do and need some gear that you don't have to empty your bank account then this is definitely the store to check out.

Beautiful store with a diverse collection of items at fair prices. Very clean restroom if you need…read moreit. Will visit again soon.

Attended a saddle hunt event with Paul Stewart. Everyone was very nice and welcoming even though it…read morewas my first time ever being on a range. They have a nice range to shoot on for only $10.

I bought in my bear crossbow for band b to restring after my bow hit the window upon firing. They…read moretold me that a part was damaged and that they could not fix it. Upon picking it up a year later the part was where the bowstring attached and only required a new attachment secured with an Allen wrench. I contacted bear archery and they said they would help band b archery to make the repair. I told bear that band b wanted nothing to do with it so I had to send it back to bear archery. I don't know what is wrong with bandb archery, but I would expect them to provide any professional support on anything related to archery. I'm sorry to say that aside from selling products they have no idea what they are doing in helping customers

"Beep-Beep!" Not even the infamous Road Runner would run past this place, It's truly a runners…read moreparadise! While the store isn't massive it's not small either so they are able to stock a decent number of items for the avid runner looking to get some gear. I'm a novice runner and stopped in to get a face mask specifically for running since now NYS mandates require a mask even when you're running 8Mph on a treadmill indoors which is ludicrous if you ask me! Staff is super knowledgeable and the mask they paired me with has a really nice design with a nose brace or similar to keep the mask from blocking your nostrils as best it can. No mask running is always ideal but the mask I grabbed helps significantly compared to the standard cloth mask I wear in public spaces. If you're an avid runner (or even a novice) and want some quality running gear then this is the place to get it. Owners manage to stock a little bit of everything (i.e. clothing, sneakers, nutritional supplements, etc) and with an online commerce if they don't have it in stock I'm confident they could likely order it for you but at least you'll be getting advice from staff that enjoy running just like you do.

Horrible customer service. I stood around waiting to be sized for new shoes for around 20 minutes…read morewhile somebody was sitting at the front desk avoiding eye contact. just gave up and walked out

Too often the one item I come to the store for isn't shelved, and the staff will swear there isn't…read moreany in the back. I've learned to pull out my phone and schedule a pickup then and there then go window shopping for a few minutes. My item is always ready in a blink. I think Target is trying to push customers to pickup orders and deliveries, so staff are afraid to take their attention away from fulfilling orders to help in person customers. The only exception to this behavior is in electronics, when you can actually spot staff in electronics. The store has gone downhill.

The store is a mess and the check out line is awful. There is no order or associates. It takes 20…read moreplus minutes to check out. There are copious amounts of associates around but no one seems to be doing anything but walking around. The cashier was phenomenally inept at ceramic items. Literally dropped it on the metal part of the counter and then when it didn't break, dropped it into the mini garbage we were buying that I was loading items into. When it dropped again, the cashier intelligently advised me that I should put the item in the beanie I was buying for safe travel. Thanks but maybe don't just toss it around and it might just be okay.

Best shoe store and best shoes i've ever bought in this area. Frank got me exactly what I needed…read moreand i'm going back for another pair very soon. Sandy Altman *****

This is the place to go if you have any kind of foot/shoe issues. Frank is a walking book of info…read moreon how to fix you. Very much worth the visit just make sure you have lots of time because you will be there for awhile!

Absolutely not a legitimate company. Sold me an expensive item online, then sent me a completely…read moredifferent product. Hey, mistakes happen, no big deal. But then after being told I was wrong in a rude email and then no response, exchange, or refund I spent an hour on the phone with amazon two separate times to get my refund. Got my refund and they had the nerve to email me a week later to say they still haven't received the original item back. Well no kidding buddy, I never got it in the first place. I sent four emails explaining this and the only response I got was "according to the weight of your package, the correct item was sent." Absolute garbage customer service. This started long before the pandemic by the way.

The products were great but security is a problem as I have been charged $7,000. on my credit card…read moreby this store over the last 2 months. This must be fixed.

Great place with the snowboarding things you need. First snowboard shop I went to did not have a…read moresharpening kit, but this location had multiple options onsite. Very friendly staff!

The staff was very helpful and got me set up with new skis, boots, bindings and poles. They had a…read moregreat selection of equipment.