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    BNM Auto Group

    2.3 (3 reviews)
    Closed 10:00 am - 7:00 pm

    Services - BNM Auto Group

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    Genesis of Mentor

    Genesis of Mentor

    (2 reviews)

    For Google Maps (Best for Visibility) ​Google reviews are…read moremost effective when they are concise but hit all the high points. This version is optimized for the Google algorithm to ensure it stays near the top. ​Rating: Title: Beware of Bait-and-Switch Tactics at Genesis of Mentor ​I had an incredibly frustrating and unethical experience here. I came in for a specific Certified Pre-Owned (CPO) vehicle advertised as an exceptional value. After the test drive, I was told it was an "online error," it wasn't CPO, and they wouldn't honor the price. ​Classic bait-and-switch. They immediately tried to upsell me on a "perfect, like-new" vehicle that was significantly more expensive. Only after pushing for the numbers did I find out this "perfect" car actually had two accidents on record. ​To make matters worse, when I asked to speak to a manager about service loaners, I was told he was "locked inside a vehicle and couldn't get out." Nearly 30 days later, the same "error" listing is still online. They are clearly using false advertising to lure people in. Avoid this dealership if you value transparency and honesty.

    Mark and John went above and beyond for me as I was having service done. We purchased our Genesis…read morefrom here and have loved all our experiences with this Amazing Team at Genesis of Mentor. We will be loyal customers after all our interactions. They are very professional and look for ways to make your experience the best it can be.

    Patriot Auto Sale

    Patriot Auto Sale

    (11 reviews)

    Jefferson

    Good place with honest people, sales guy was funny and made me feel like I was not being pressured…read moreinto buying a car. Ended up buying my Chrysler from there and it was overall a good experience, I have had my car for a few months now and it still runs great.

    We purchased a 2010 Ford E250 from Patriot Auto Sales and had it shipped out of state based on…read moretheir representation that it had "no lights on the dash and drives well." Within minutes of delivery, we identified multiple serious issues that were immediately obvious: - Rust-through in the floor and body panels (not surface rust--actual perforation) - Exhaust leak audible from inside the vehicle - Windshield wipers not functioning - Brake system concerns identified shortly after - Cooling system issues, including combustion gases present - Battery not properly secured (missing tie-down) - Four different size/mismatched tires on the vehicle We also found that the passenger-side quarter panel contains expanding foam, which raises concerns about prior concealed damage. These issues were documented immediately and later confirmed through independent inspections by a repair shop, a body shop, and a Ford dealership. Combined repair costs are approximately $6,700, with additional potential costs depending on engine and exhaust repairs. These are not minor or hidden issues--many of them were visible or apparent right away and directly affect the safety and usability of the vehicle. The vehicle has now been unusable for over a month. We made multiple good-faith attempts to resolve this directly, including offering both a repair contribution or returning the vehicle. After providing a clear deadline, we have not received any response. We have since had to pursue formal complaints and a loan dispute due to the lack of communication. If you are considering purchasing remotely, I would strongly recommend having any vehicle independently inspected before relying on representations.-

    BNM Auto Group - car_dealers - Updated May 2026

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