This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

Always have part I needed, very knowledgeable, gave me fair price for scrap car…read moreI tell all my friends to get their parts at u pull it

What are the best places in Youngstown to buy parts or sell scrap if you're not using this place…read moreyou're you're using the wrong guy. I highly recommend this place

Awesome guys, they know their stuff. Explained it to where…read morewe understood everything. Definitely will take our car there again in the future..

I purchased a 97 Defender sight unseen from this dealer. Despite some initial jitters and a…read moreprotracted negotiation, i was happy with the end result work with Jordan Biniak. Jakub Bogucki in particular was VERY patient with me and had answers to all my concerns. The car was in better shape than I expected.

We had a wonderful experience purchasing our new convertible. Thank you so much Joe Levak and Jakub…read moreBogucki for such great service!

For Google Maps (Best for Visibility) ​Google reviews are…read moremost effective when they are concise but hit all the high points. This version is optimized for the Google algorithm to ensure it stays near the top. ​Rating: Title: Beware of Bait-and-Switch Tactics at Genesis of Mentor ​I had an incredibly frustrating and unethical experience here. I came in for a specific Certified Pre-Owned (CPO) vehicle advertised as an exceptional value. After the test drive, I was told it was an "online error," it wasn't CPO, and they wouldn't honor the price. ​Classic bait-and-switch. They immediately tried to upsell me on a "perfect, like-new" vehicle that was significantly more expensive. Only after pushing for the numbers did I find out this "perfect" car actually had two accidents on record. ​To make matters worse, when I asked to speak to a manager about service loaners, I was told he was "locked inside a vehicle and couldn't get out." Nearly 30 days later, the same "error" listing is still online. They are clearly using false advertising to lure people in. Avoid this dealership if you value transparency and honesty.

Terrible customer service experience.  I was looking for a specific Genesis model - this dealership…read morehad one available.  I scheduled an appointment several days beforehand since I live 1 1/2 hours away.  I received a call the day before from the dealership to confirm.  I asked who I should ask for when I come in and was given 3 names.  When I showed up the next day 2 of the 3 people were not there and the third person seemed unaware of my appointment.  More importantly the car had been sold and was not available to test drive.  So I drove 1 1/2 hours for nothing.  I realize things happen, however, the fact that no one seemed to know about my appointment and I wasn't made aware of the car being sold, is ridiculous.  The individual I talked with said this happens all the time.  Okay - then get organized and have a system for appointments.  I went to Northtown Genesis near Buffalo the next day and had a wonderful experience - very helpful.

Very helpful, went above and beyond for us! Highly recommend that you visit for all your car needs…read more Communication was very clear. We weren't left wondering or had any gray areas. All questions were covered like All State! Chuck the owner is so awesome, 40+ years in the game and still killing it! Jake and Corey also very patient with our goofy selves but didn't make us feel like a burden and stayed with us until the end of our approval! I will be sending everyone to buy from here! Also, can't forgot Adam Very nice, communicative, and answered any questions I had. Such an awesome family oriented, dedicated, and loyal business here! We will be back! The guy who helps with the cars needs a bonus and vacay lol, he's working very hard there. Love them all!!

We purchased a 2010 Ford E250 from Patriot Auto Sales and had it shipped out of state based on…read moretheir representation that it had "no lights on the dash and drives well." Within minutes of delivery, we identified multiple serious issues that were immediately obvious: - Rust-through in the floor and body panels (not surface rust--actual perforation) - Exhaust leak audible from inside the vehicle - Windshield wipers not functioning - Brake system concerns identified shortly after - Cooling system issues, including combustion gases present - Battery not properly secured (missing tie-down) - Four different size/mismatched tires on the vehicle We also found that the passenger-side quarter panel contains expanding foam, which raises concerns about prior concealed damage. These issues were documented immediately and later confirmed through independent inspections by a repair shop, a body shop, and a Ford dealership. Combined repair costs are approximately $6,700, with additional potential costs depending on engine and exhaust repairs. These are not minor or hidden issues--many of them were visible or apparent right away and directly affect the safety and usability of the vehicle. The vehicle has now been unusable for over a month. We made multiple good-faith attempts to resolve this directly, including offering both a repair contribution or returning the vehicle. After providing a clear deadline, we have not received any response. We have since had to pursue formal complaints and a loan dispute due to the lack of communication. If you are considering purchasing remotely, I would strongly recommend having any vehicle independently inspected before relying on representations.-

This Ford dealership has been here for decades. I have been getting service there since moving back…read morein 2017. I was looking at the used F-150s, so I went in and talked to Steve Todd who I have known since I moved back here. Steve helped me get into one that I thought couldn't get done. Thanks to Steve I am the proud owner of 2019 F-150 that had low milage on it. They bent over backwards to help me, and I am grateful for helping me. If you are looking for a vehicle, stop in and see them.

LT was helpful getting me a vehicle , the finance department worked hard to keep cost of loan down…read more. Trade in was a bit low . All is good