Great service, prompt responses, and a very pleasant person who came to work on my houseread more

Good communication! Was able to book quickly - found that I needed to direct for attention to…read moredetail.

Joanna was very professional and did a great job cleaning our condo. The cleaning was detailed and…read moreprecise. We have two large dogs that shed, and Joanna was able to get all of the pet hair off the floor, baseboards, furniture, and flat surfaces.

Requested service from Yelp projects and Joanna responded, gave dates available and got us on the…read moreschedule. Yesterday was the cleaning and she did an AMAZING job!!! 100% worth it and she is reasonably priced. Meticulously cleaned the condo and the baseboards!! She asked a lot of questions when she arrived to get expectations which was very much appreciated. Will have her as our regular house cleaner!

Our cleaning technician, Olha, provided GREAT service for our monthly home cleaning. Really…read moreimpressed with how efficient she was managing multiple floors solo.

It's nice that they can be scheduled quickly and for a reasonable price. Ivana did a nice job…read moregetting my apartment cleaned up after the grandkids visited.

I wanted to give a shout-out to Purific Cleaning Solutions, for being very responsive and…read moreaccommodating to clean a student apartment in Hyde Park. Jacob understood the scheduling challenges for a student with class schedules and gave us a Sunday afternoon time slot. Yudi, who came to clean the apartment was not only efficient and punctual and did a great job, but also such a pleasure to interact with! We are going to reserve their services soon for our next cleaning. Thank you Yudi and Jacob!

The clean was half decent but I think too many items were moved unnecessarily and some were broken…read more Both my milk frother and my trimmer we're broken and the cleaner did not tell me. Plus it took awhile to actually make the appointment. Whoever manages their emails is not very responsive. At 160 dollars I would not recommend this

I had a tenant move out and my normal cleaning lady was out of country…read more Ottera provided a competitive price and did a great job in cleaning the apartment. My new tenants were very happy.

Conscientious, dependable, on time, and they clean my house as if it were their own. They also…read moreclean my office and are so wonderful! I can't speak highly enough about this company. They were highly recommended to me by trusted friends, and I can highly recommend them to you.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

These ladies really busted their butts to make my apartment throughly clean for the next tenant. It…read morewas clear they knew what they were doing and were committed to perfection. I plan on hiring them for regular cleaning at my new home.

We hired TSU for regular cleaning of my blind, disabled tenant's apartment. Uliana did an excellent…read morejob and my tenant said she was very pleasant. I inspected the apartment after the job was completed, and it looked 100% professional. Uliana brought everything she needed including a vacuum cleaner, so we didn't have to worry about supplies. Great job done for a fair price.

Alma and Leticia came to clean our home today, and they were great! They were very timely, worked…read morequickly, and did a great job cleaning our home. They were communicative throughout and I would definitely hire them in the future!!

I requested a general cleaning service for half of my space, and they did a great job. I had some…read morebumps with the booking, but their customer service was completely on top of the issue and made sure they made it right. Everything went as planned at a really fair price. I would recommend booking with them. If you do not like the person you got, make sure to voice that and they will make adjustments to ensure you get what you need.

On time . Great service , house smells fresh and everything is left spotless . Love how…read moreprofessional and quiet they are as I work from home .

They did a fantastic job on a deep clean for me! Very responsive when they were coming and when…read morethey were done, and did a particularly good job with baseboards and windows which is what we needed

My team, Zoriana and Mariana are amazing! I had a deep clean after too many years of not. They did…read morea fantastic job and now I'm having them come back every two weeks. They are thorough, friendly and efficient.

I recently hired Raccoon Cleaning for a much-needed deep clean of my home, and I couldn't be…read morehappier with the results. With thus hustle and bustle of daily life, our house hadn't been thoroughly, deeply cleaned since our boys were born, so it was definitely in desperate need of some attention. Olesia and Tania did an absolutely fantastic job. They were incredibly thorough, getting dust and grime out of every crevice and corner of the house. I really appreciated how attentive they were to my specific requests, making sure everything was cleaned exactly the way I hoped. By the time they were done, the whole place felt fresh, spotless, and so much more comfortable. I highly recommend Raccoon Cleaning--and especially Olesia and Tania--to anyone looking for high-quality, detailed cleaning work.