This is the newest entrant to the Byward Market nail salon industry and it is easily the best! I've…read morebeen to plenty of nail salons around the world and around this city. Sis2 is excellent. The service is always friendly, courteous, and professional. I have never had a bad experience here and I've been coming since it's soft opening in December, 2016. Sis2 has the widest range of nail polish colors I have seen in any salon. They use a fabulous Asian brand and a terrific technique to remove shellac polish. I typically come for the nail services, but I have had a massage as well. It was quite good. You cannot beat this place for it's convenient location and hours, and the prices are excellent. I will never go to any other salon in Ottawa.

I wish I could give them a stronger review as I have been going to this nail spot for over a year…read more However, as a long standing customer, I would expect to have a constant nail tech. They bounce me around from one nail tech to another, and they do not all the same level of experience. My most recent experience might have been my last, I received a gel overlay with Shellac and usually it is no issue getting in and out in an hour. Since the tech took longer than expected to remove the last colour and shape my nails, she wasnt able to give me a proper gel overlay since I had to be out in an hour and 20 min. About 20 minutes into the appointment I had to mention that I had another appointment, I thought I gave myself more than enough time (I am seasoned at getting my nails done so I expected the typical hour appointment). With the time she spent shaping my nails, I would have expected them to be better shaped but they were not straight and were not the almond shape I requested. Since we couldnt complete the gel overlay properly the shellac colour did not go on properly and it is uneven and thick. As a loyal customer, I would have expected better service and better quality.

I had such a bad experience. Do yourself a favour and don't go there…read more The owner did my nails, and it was obvious they weren't done properly, but she still let me leave without fixing them. I had shellac done on Monday, and by Thursday the colour had already come off. I went back on Saturday because, like many people, I work during the week. Instead of offering a solution, I was told I should have called earlier in the week to have them fixed. They refused to give me a refund or even offer to do my toes instead as a gesture of goodwill. Very disappointing customer service. If a business doesn't stand behind its own work, it's hard to recommend it. Please don't waste your money.

I came here with my friends for the first time, and I asked for a manicure and shellac, and that is…read moreexactly what I was given. I got them done for my graduation/prom, and I loved how my nails turned out. Tammy, the person who was taking care of me; was extremely kind and made the whole experience lovely and calming from when she started doing my nails. The whole place was nice and calming and I enjoyed the environment. She communicated well and made sure I actually liked what she was doing to my nails.

Never go to this salon.I went to this salon two times the nails looked somehow and I was in too…read moremuch pain. I spoke to the lady who was scratching my nails that there is a cut. She actually cut my skin, as usually they speak in Chinese between them, she did not reply and kept saying okay okay. The next I had a big infection( fungus) I took antibiotic pills and cream. my thumb lost its original nai. I believe their stuff are not sterilized and also they use unprofessional staff.I will rate them in minus. Close the salon and get enough training.

Very welcoming, comfortable vibe, immense color selection. The staff is kind and makes good…read moreconversation, very caring.

I have been here a few times for mani/pedi and always leave happy. The nail techs are friendly,…read moreskilled and professional and the space is relaxing.

I'm always happy with my nails. Make sure to call in advance to make an appointment because they…read morecan get pretty busy!

Affordable fast . They have always taken me as a walk-in. I get compliments every time I leave…read morethere .0They never seem to remember me lol but I guess they are always busy .

It was my first time at this salon and the person I had was really quick and gentle! they are…read morereally affordable and great quality.

Excellent service, clean and caring individuals. Have been going for several years. Kim and Lina…read moreare both fantastic.

Lyna and Kim are amazing. I have been going to Fantastic Nails for 3 yrs now, and although Lyna has…read moremoved on, Kim does an A-1 job. I really appreciate her careful attention to detail. This is the best nail salon in Ottawa for quiet, professional work. Never disappointed when Lyna or Kim do my nails.

I've been going to see Leah for my hair since August 2018 at Westboro Spa & Hair Studio. The…read morelocation is convenient from downtown and the west end of the city. Before the pandemic, the hair stylists would serve coffee, tea or wine with your hair service. They removed this offering due to the pandemic, but it was previously a nice added touch. The studio itself is nice and clean with friendly reception staff. I usually get a wash, cut and style done by Leah, but I have gotten a balayage done by her once and an Olaplex treatment. The pricing at the Hair Studio is reasonable for what you get, in my opinion. Leah always does an amazing job, ensuring that I am comfortable during the entire hair service and that I am fully content with my hair before I leave. She is professional, friendly and fun to talk to. She has good hair care advice and is always happy to give her hair cut and style recommendations before getting started. She really pays attention to what the client wants and she works with confidence (always a comforting thing to notice when she is working on your hair!). I highly recommend going to see Leah for your hair care. I plan to continue going to her as long as she keeps cutting hair!

I have only been to the hair salon portion so far:…read more Staff is extremely knowledgeable about their field and hair products. Always friendly and curteous, offering fine beverages while you wait and/or during services! I have gone here specifically to have my hair dyed and it's been fantastic! I asked for them to surprise me because I never know what I want. I am never disappointed!

I've gone to this salon on three different occasions…read more ---The first time, I went to get acrylic nails that were very well done by Amy the owner. Loved them. From the service side, I was disappointed because I don't like it when the nail tech doesn't pay 100% attention to the customer. She started speaking in her language to another employee there every now and then. Then, I realized she was almost training the other employee at doing nails, and was explaining how she was doing it. At first that wasn't too bad, but then after 30 min, it seemed as if she paid no mind to me and just forgot that I was a person, not just a pair of hands, so she offered no conversation or involved me in any way-- nothing. I was happy with my nails, so in the end, I wasn't mad. It's just not ideal, from a service perspective. ---I went in a second time, and got Mel. She is amazing! I told her I didn't have much time for a full acrylic nail process, and we came up with a short cut that looked just like the full 1hr process. She went straight at it, no distractions, and my nails were perfect! She made my day--basically week, because she was so careful and quick. No cuts, perfect coating, and exact shape I wanted. I would choose her again and again! ---The third time I came to get an upper lip wax, and got Amy. She was quick and the wax they use is really effective. It's the first time the wax works so well on me. It was a bit messy, some got on my nose, but I didn't mind because she got it off before it dried. She was running behind on her last appointment, so I had to wait for about 5-7 min. And before being done with me, she went up to talk to a customer that walked in to the office. I wondered that why with such a quick procedure, she wouldn't just finish with me first and then go see the other customer, or had an extra employee to take care of the front. Oh well, it wasn't a big deal-- just not ideal. A tip if you're getting this done is you should wipe some alcohol on your upper lip every night to avoid little bumps or redness. ---All around good place, just not too high on customer service. And I've noticed the bedding area is not always very clean or has any place to leave your purse or jacket while you get something done.

This a wonderful new addition to the nail salon scene in Ottawa. Everyone is so friendly and…read morewelcoming. I've had two manicures here and received so many compliments on my nails. i used to go to La Crystal but they changed staff and it isn't the same. Everyone at Lashes & Nails is fantastic. I'm curious about the lash extensions they do but I'm not brave enough to have anyone touch my eyes! I've seen their work though and the lashes are gorgeous. I wish this salon lots of success. I adore Maya!