I brought my 2012 BMW 328i here for vacuum leaks. They charged me over $400, claimed to run a smoke test, and said they fixed a stripped thread on the high pressure pump. I asked for photos or video of the issue and the repair -- something any reputable shop should provide without hesitation. I was told it was in a "difficult position" and denied documentation entirely. I know cars. The high pressure pump on the N20 engine sits at the top left of the engine bay -- one of the most accessible components on that motor. There is no legitimate reason a phone camera couldn't document that repair. That excuse was not credible. The car ran less than 20 miles before the same symptoms returned. We then independently repaired two engine gaskets and a coolant pipe trying to isolate and fix the problem ourselves. Nothing resolved it. I eventually took the vehicle to BMW of El Cajon. Their smoke test immediately found a leaking crank case vent hose, damaged crank ventilation hose, a leaking air box boot, and a missing air box portion -- all directly related to the vacuum leak I originally brought here. Their repair cost me $1,039. I have both invoices. I have contacted BMW Tech directly with a formal demand for reimbursement. If no resolution is reached, I will be filing in San Diego Small Claims Court and submitting a complaint to the California Bureau of Automotive Repair. I am documenting everything. Do your research before trusting this shop with a diagnostic job. read more

BMW Tech - Auto Repair Near Me - Chula Vista, California

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The girl in the front desk...said it was her shop? Talks a good game from the start. Took my 740i in for diagnosis on my rear leveling suspension, was told it was a sensor. Quoted me about $1,200 parts and labor, that also included a so called battery replacement that didn't need it but whatever. I was skeptical on their outcome after doing some research on my own, I then took it to a respectable, dependable BMW specialist. He showed me that the sensor had nothing to do with my issue. It was the control module that speaks to the main computer that directs air into the airbags, which is why the rear end wasn't sagging but lowered equally which put the car into a safe mode because it was damaged from some sort of moisture. Once installed the module was communicating freely and the shop was then able to set the ride height per specs. Careful when you call yourselves specialist when there is nothing special had I replaced and spent money in this shop just to not have the issue resolved. Waste of time having this shop diagnose my car. Do your homework people before taking your car to anyone, knowledge is key. Simple repairs I'm sure they rock but complex issues take it straight to a BMW specialist. read more

I have been coming to this shop since I bought my bmw In 2021, they always take care of me, recommended maintenance, etc. I absolutely recommend attending! Will be continuing my business here for the foreseeable future! read more

amazing people and amazing experience. would come back again!!! Got my oil change and it was quick and professional done!!

Professional, quick and easy service. They value their customers and listen to them to deliver exactly what it is they need. They did some plant corrections that other shops were charging double. They took the time to listen and find out what exactly I needed and worked diligently to make it happen. Thank you to Marlin and the team. read more

BMW Tech - Front bumper paint correction. - Auto Repair Near Me - Chula Vista, California

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Great place to bring your BMW! They charged me HALF than BMW of Carlsbad was going to for 2 batteries and programming them. Then, another issue popped up , i brought the car by, and they diagnosed a sensor was unplugged--fixed it for FREE while i waited! Kind people who don't screw you over with the cost. Just know their new address is 681 anita! read more

I went in to swap out a lower radiator hose. The price was fair and I thought I would get a good job done. The hose was changed and I went on my way. When I pulled the car into my driveway I noticed alot of liquid under.the.car. I opened the hood and saw that the tech had splattered BMW coolant all over the engine compartment. They also filled the tank WAY over the max line. I went back thinking it was a leak. Another tech checked it and said it was fine. The car is now leaking coolant when it didn't before and making horrible noises from the engine. I will never come back to this place again. If you value your BMW go elsewhere. read more

BMW Tech - Coolant splatter - Auto Repair Near Me - Chula Vista, California

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Fixed my car and the problem didn't come back. This is in reference to a drivetrain error. They corrected the problem and the car is functioning normally. Great work and no run arounds. read more

Let's be honest. Finding a good mechanic that's not trying to rip you off AND does great work at a fair price, is about as hard as winning the Lotto! I brought my 2016 BMW X5 here to replace the spark plugs and cabin filters. My buddy and I were gonna do it ourselves this weekend but I was just curious on how much BMW Tech would charge and how long would it take to get my car back. Man, the price they quoted was super fair and the time it would take was only a few hours! PERFECT! Guess who gets to drink beers and NOT work on my car this weekend, that's right- ME! read more

BMW Tech - Thanks for getting my ride back to running smooth! - Auto Repair Near Me - Chula Vista, California

$4900 problem still not fixed because the techs don't listen. Lol. Went in for a head gasket and oil pan gasket replacement for my car, since there's a bulletin posted by BMW and my car is running every symptom. Even brought my BMW licensed tech with me to drop off my car and explain it the first time (he couldn't do it because he's backlogged.) They changed my belts, turbo, oil pan and gasket for $3500. I go back because I need my head gasket still replaced, and they didn't reconnect my left hood cable so I couldn't pop it to see my coolant levels (since, you know, my car is overheating and I need gasket replacement). I take get it back, and they replaced my valve cover for $1400. They said they won't replace the gaskets because it's not leaking and they don't see it overheating. That's still not what I asked for. Marco tried to get angry because he doesn't want to replace the gaskets, then proceeds to tell me it's going to be a $5,000 replacement, when that's not what the other tech and the front told me. Lol, talk about bringing emotions into business. I also took my car in on the 4Nov, the tech tried to tell me I brought it in on the 10Nov, and that's why they didn't work on it. It's now 20Nov, and I just got my car back for a two day job, and my issue still isn't fixed, lol. You're better off going to the dealer (yes, I said that, 'cause if it takes longer, at least you'll get a loaner car.) Or, Euro Auto Spot. They're friendly af, listen to you, and don't charge an arm and a leg, either. Guess who else is BMW certified too? Yup. read more

I have been using Service Specialist for 20 years until the owner retired. Took my 2002 E39 to have the headlights aimed. Prompt service - great customer service. Marco helped me understand my options and was very friendly. This is now my go-to shop for both my BMW's. read more

This is my BMW's 2nd home from now on. They are highly skilled, fair and up front. Marco is a straight shooter that cares for your vehicle as much as you do (maybe even more). From the moment you hand them the keys, your car is their car and will treat your car as such. read more

I had my '13 AH3 both batteries replaced to prepare for my first smog test (remove the check engine). Their location, price and service is way better than dealership. I am mostly impressed on their customer service (welcoming & friendly) which makes customers at ease. Thank you! read more

BMW Tech - Auto Repair Near Me - Chula Vista, California

If you're in need of a great BMW shop and you live in the Chula Vista area, this is the place to go. This shop only works on BMW cars. Nothing else. It is their specialty and it shows. If you need a great shop, try them out and you will not be disappointed read more

Marco and his staff work with integrity! I've been coming here for a long time. Marco is the main person working on my 2006 e46 He is fair and transparent and honest. This is why I continue bringing my car here. SUPPORT LOCAL BUSINESS! No bullshit this is the best bmw shop to get work done right and not get ripped off! read more

Awesome paint job on my tonneau cover! Marlen and her crew are meticulous and professional! David Heppard

It started good but turned into a sour experience. I went on a Thursday to take my vehicle and was informed to bring it in on Saturday at 9am. I did that and was promised it would be looked at and inspected. When I went there 4 hours later I was informed that it wasn't even inspected. It appears that there was a breakdown on their communication and I was the one with the short end of the stick. I guess my business wasn't meant to be spent at this place. read more

I absolutely love this place. My bmw has slugge in the motor and was down for 8 months. I have gave it to them less than a week ago and IT RUNS PERFECTLY!!! Literally the best place my husband took my car. The mechanics were extremely honest. The boss lady is extremely straight forward and does not cut around corners. Some people like that and some people don't. BUT HUUNNNTTTTYYYYY MY CAR RUNS SOO PERFECTLY! Thank you so much for taking good care of my car! read more

I am very happy to write this review for Marco as he has been a really great mechanic to us over the years. My wife loves BMW's and wanted one for many years. We finally got one (happy wife happy life) a 3 series and we were getting killed on maintaining the vehicle for some pretty basic stuff. Thank goodness we found Marco on a personal recommendation. Honest guy with fair prices and quality work. Now with kids we have an X-3 which Marco was kind enough to personally inspect before purchase and he is the only one we let touch it. He has been our only BMW mechanic for about 5 years and we have nothing but great things to say. If you have a BMW and your sick of getting taken advantage of on maintenance I highly recommend Marco and BMW Tech Inc. Quality mechanic and service, but more important a quality guy. read more

I've been going to my mechanic for so many years that I couldn't bear seeing anyone else working on my car, but he's so far away it's inconvenient. I looked around for a BMW specialist near my house and found BMW Tech, so I thought I would check it out. I needed and oil change and also had a small oil leak. They did a great job, changed my oil, repaired the leak, and power washed my engine. The price was pretty reasonable for all that work and using original factory parts. I think I found my new mechanic, thank you. read more

I haven't put this much need review up because I'm working all the time. Marco and his staff are awesome! I have a 2011 750i, and won't take it anywhere else. My car needed a lot. New junction box electric, the plug for the junction box. A new alternator, all the coolant hoses needed to be replaced. The car also had a misfire that no other shop was able to fix. My car runs perfect. Marco, his sister, Jose, and the rest of the staff are awesome, and their customer service is amazing. If you have a BMW this is the place to get it fixed. Marco was 20 year master tech for a BMW dealership. Your car will be in good hand! read more

Marco G was very welcoming. Diagnostic initial charge of 100usd if repair not done with them. If repair done with them, they will not charge for the diagnostic ( in other words, they will deduct it as part of the repair cost ). Cant compare in terms of prices to other options. The garage is on the back pf the shopping mall at the last street. Parking and driving around confined space is tricky. Worth listening to Marco's experience. Good advice!. Thanks read more

I went in for my routine oil change and came to realize that I still had several thousand miles. Many shops would have easily performed the service and charged me what it was. This shows the type of character and customer service this shop provides all customers. I also asked them if they could swap out a bad bulb for my headlight since my husband tried and ended up making it worse by removing a spring, the fixed it and said "don't worry about it" when I asked "how much". This is the reason why I continue to come back and love their service. They have a lifetime customer here! Thank you for being amazing. read more

Let's me just start by this has been the solution to all my bmw problems. Anytime I break down or they give my car some good ol elbow grease I feel like as if I'm driving a new car . Always given back to me better than expected and not expensive considering it's a bmw and you're getting quality work. Thanks again guys and looking forward to next time as well. Bmw are very picky machines that these guys know well . I've had my radiator fixed after multiple other places tried, preventative maintenance like plugs and also gaskets and great diagnostics. they know what they are doing and make me feel good about leaving them my vehicle read more

Marco does great work at fair prices. I will bring my 1999 BMW 323ci here for all it's needs (which are many)

Went to BMW tech to get my Mom's car serviced and they did an amazing job. The customer service is hands down the best. Will definitely be a customer for life! read more

I HIGHLY RECOMMEND BMW Tech ! If I could give this place more then five stars I would !!! Marco is very professional and very personable and has a lot of knowledge of BMW's as he explained to me he previously worked at the BMW Dealership for many years . I felt very confortable leaving my car in his hands and was very happy with the service I received for my car. VERY REASONABLE PRICES AND EXCELLENT SERVICE!!!! Thank you Marco ! Will be back soon E.M. read more

I've been to this place a few times during the last couple of months. As far as the pros go, I would say that the mechanic who is also the co-owner of the shop (Marco I believe) is very knowledgeable. He worked many years at a BMW dealership. I only want to take my car to car to a BMW specialist and he is definitely the right guy. He is quick and does excellent work. The other co-owner who runs the shop is Mayra. She's a very friendly woman and very knowledgeable at what she does. She takes the time to get to know the customer and genuinely wants to help. I feel this shop is honest and fair. The only reason I cannot give this location five stars is because of the location and the parking to be specific. It's a little hidden behind other shops, but the main reason is the parking. There is a lot of cars that are either being worked on or not being used and stored in front of the business. It looks like it's a lot of stored BMWs. Like they've been bought at an auction and being fixed. It is almost impossible to find a parking spot which I think that is huge for any business. If they can solve the parking situation where customers can actually park, and not have to double park, then I would give five stars. I would without a doubt recommend this place to work on your BMW. read more

Outstanding all the way around! They fixed my brakes and AC for half the price of the dealership. The mechanic is a master BMW technician and did a great job. His manager was nice enough to take me home and pick me up when my car was ready. Honestly, I will never go back to the dealership for repairs unless it is a warranty issue. I was very pleased with the quality of the work and they 5 star customer service. read more

Brought my car in for a battery replacement and had an opportunity to meet Marco. I knew right away that he was passionate about BMWs and customer service. Marlin (pardon my spelling) was very polite and took care of me right away. I don't write many reviews but felt this shop deserved some good words. I would definitely return for future services. read more

Been chasing down emissions problems for the better part of 2 months on & off. Stopped by & was told it was just my downstream o2 sensors & a knock off mass airflow in less than an hour. Highly recommended these guys!! Will be bringing my others BMW's by for sure read more

I'm glad I found this place! Marco is very knowledgeable and knows BMW very well! The prices are reasonable comparing to the dealer! Highly recommended if you have issues with your BMW! read more

Been taking my M3 and M5 here recently and its a good business the prices are fair and the service is okay. However, the lady answering the phone is extremely rude she hung up on me half sentence and told me to go somewhere else. After she tried to double charge me for an oil change i had already paid. It sucks that this happened this is the closest shop to me but id rather drive the extra miles then give business and reward that type of behavior. Incredible lady yea this is Angel with the red m3 and white m5 how unprofessional to hang up on me lost my business in a second. read more

I would just like to give praise to Marco and his workers. I took my 328i in for a service and was amazed. Fast, thorough and at a great price. I highly recommend BMW Tech/Marco for taking care of your BMW motoring needs. read more

Excellent service and knowledge of BMW. Marcos was very helpful in answering questions I had about my 335i. I was very happy with the service and work perform by BMW Tech! I will definitely go back and use Marcos and my bmw mechanic! read more

Went to this place because I did not want to go so far for my car's service. They were great! My work was done nice, they were honest, and gave me a ride back to work. Definitely going back. read more

This is the best bmw mechanic shop I've ever visited. I hired 3 different mobile mechanics which all ended up stealing money and parts from me before finally coming here. Marco was really friendly, knowledgeable and honest. He works fast and his rates are very reasonable. Will definitely do business again. read more