Since the original review, I've called them 1) for a 2nd, smaller, hauling job, 2) to disassemble…read moreand dispose of a Sleep Number bed, and, most recently, 3) to remove the remnants of a glass walk-in shower panel that had shattered in place. These guys are reliable, versatile, and reasonably priced - and highly recommended.

On time and great service at a good price. Cleaned out a 30 year accumulation in a three car…read moregarage and sweep up afterwards.

Lightning fast response from Trey, able to schedule almost immediately, and comparable pricing to…read moreother places I contacted. Ace and Walt were kind and friendly, respectful of my home, and completed the job quickly and cheerfully despite it being a rainy day. Chicago should be proud to have guys like this!

We needed a very heavy piano removed from our home. This company gave us a reasonable quote and…read morethen revised it when my husband removed a lot of the wood pieces and just left the heavy part. They were prompt and professional in those dealings. The unfortunate part of this transaction is that the movers chipped our concrete stairs on the way down, one 4 x 2 inch section and the next step just a nick. They were aware of it as they removed the piece from the porch. When the business owner got in touch with my husband and asked him to leave them a good review, my husband mentioned this chip. No response. I reached out through their business website to also tell them, and crickets. This disappointed me and was not very professional.

I had the best experience with the team from College Hunks, Mic, Ayden and James. Everything from…read morethe quote over the phone to the three man team. They were very professional and experienced. They worked hard to keep me within my time window and kept me in the loop the whole time. They handled the elevator and building challenges like pros. Definitely best moving experience I've had.

They moved our hot tub and broke it by dropping it. It was worthless. They said they could work…read moresomething out, but later offered nothing after this conversation. They then charged full price again for removal. I would not recommend them at all. On the removal, they changed the date and time twice without even contacting me prior. Seems that they do not train their staff even though they specifically advertised for moving hot tubs. Use someone else with experience.

Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

Got their help to remove 3 mattress and some junk in the garage. I was very satisfied with the…read moreservice. Effective communication, show-up on time, friendly crew, reasonable price.

Casey just finished our Aunt's residential clean out and their service was excellent. They were…read moreextremely efficient, respectable, and made sure we were satisfied after the walk thru. Their price was extremely fair and we are so glad we chose them to clean out the home. He is very honest and am recommending his service. Thank you so much, we appreciate everything. Yvonne and George

Extremely efficient, very respectful of property, reasonable pricing and really nice people…read more Highly recommend.

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

I requested a quote and was contacted within minutes. I provided specifics on what I needed picked…read moreup, confirmed their quote, scheduled the pick-up, and when John came he was courteous and professional. I will definitely use them again!

This crew cleared out a lot of the stuff that's been piling up in our garage -- tons of boxes and…read moreclutter. They also hauled away three big pots full of soil from the backyard. Such a nice family-run team -- husband, wife, and their two sons -- all super friendly and hardworking. They were fast and extremely efficient. Price was very reasonable and accommodating. I would 100% call them again next time we need stuff hauled away. If you want a crew that's reliable and just genuinely good people, look no further.

I had all new appliances installed in my kitchen, but there was a mix-up and they couldn't take the…read moreold ones. I live in Chicago, where there isn't space, and couldn't have a refrigerator, microwave, stove, and dishwasher sitting with the trash; the townhome association would have had kittens. What to do? Start calling junk and appliance removal services ASAP. This was the place that was able to do the job within a few hours tonight, so they won the job. They weren't the cheapest--I got a text from a woman at another service saying they'd be able to do it for $198, but they couldn't come until tomorrow and unfortunately in this case time was definitely of the essence. The guys came within an hour and had all the appliances loaded within five minutes--from the time they pulled up to the time they pulled away was ten minutes tops. They were pretty transparent about pricing, though they couldn't give us an exact cost because they charge based upon how much it fills the truck. There was a $25 fee for Freon removal. I'd definitely recommend them for their promptness and great customer service, both on the phone and in person. Review #602 - November 23, 2021

I had reached out and made an appointment for them to come give an estimate to remove some tree…read morebranches and pavers. I reached out on Friday but scheduled it for Saturday. Since I wasn't sure if pricing, and after reading a few posts- I also followed up with some companies on Thumbtack. I had two companies say they could do the yard waste removal for $200 and $220 respectfully. I reached out to Andrew, with 1-800-Got- Junk, who had texted earlier on Friday to see if they could come that evening. I asked if they would be able to give a price with pictures as I had other individuals who had. I sent the photos and he gave the price of $249. I thanked him for his time but asked that we cancel my appointment. That I will be going in a different direction. He asked if there was a number he could match and I shared $200. He agreed and shared he let the crew know it was a flat $200. Upon arrival today I showed the guys the pile. I mentioned on the phone to Brandon, when he called to share he was on his way and asked where the items were, that a few pavers were out front but otherwise everything was in the back. When they arrived I showed him and his partner the spot. I shared I didn't want all the pavers in the photos I sent removed, just the scallop ones and that there's a few out front. Which would be a total of less pavers than the original picture had. I asked if I paid now or later, as he confirmed they were told the flat rate of $200. He said after when they were done. Brandon and his partner got to work. After 5-10 minutes, my doorbell rang. I was shocked it was that fast. They were almost done but Brandon shared his manager Miguel was on the phone and wished to speak to me. He said that because the pavers out front weren't in the photo it would be a different charge. Okay- I mean there were a ton of pavers in the photos sent and I didn't want them to take the majority of those but I understood. He went on to say that even though it is a very small amount of pavers, it would be an additional $100. Yes, you read that right - 50% MORE than promised for the pavers out front. I said that was crazy. He said he knows it seems like a lot but that Andrew already gave me a huge discount, so it'll need to be that price. No mention of just not taking the pavers and honoring the price agreed upon. I shared I had another company willing to do this job for $200. He then started accusing me of adding items. I was transparent and wasn't trying to trick anyone. He then started grilling me on the phone and I said it doesn't matter as he shared they wouldn't be doing the job for less than $300. I said no thank you and that the guys would need to put the items back. He laughed at me. I immediately stop them as they were about to haul another pile. I didn't realize it was almost the last pile. When I shared what occurred, they both seemed shocked of the additional $100 request, or rather demand. They did put all the items back but they threw it all over my backyard. I understand their frustration but what kind of bait and switch was that?!? I reached out to the number Andrew texted yesterday. Not sure if it goes to his work line or the company. I'm not asking for a discount nor for them to come back. I reached out to the other company and they will be coming to take care of this for the agreed upon $200. I'm not big of negative reviews. As you'll see from my profile and only write them if a line was crossed. The way I was spoken to on the phone and the way they left my yard was that line. Photos show what I sent. I told the guys when they got here they didn't have to take all of the pavers in the backyard but just the scallop ones. That there's a few scallop I moved to the driveway instead that would go. I highlighted the red section of the ones that wouldn't need to go. Again the agreed upon price included ALL of these pavers going. So swapping one those for others...don't get. Plus I understand and would have paid $20-25 more if needed. ONE HUNDRED DOLLARS...50% more. No.

I highly recommend Metro Junk Removal! Francisco, Scott, and the rest of the crew were…read moreprofessional, courteous, and super-quick yet careful moving each item down the stairs!

Metro did a fantastic job all around and were so, so easy to work with. We left our junk in a pile…read moreand even though I couldn't be around, they stopped by, picked it up and cleanly got everything. No hassle, no issue. I really appreciate how quick and simple the process was. They were a very reasonable price as well. We would definitely go with them again if we ever needed more junk removed. Thank you very much!