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    Recommended Reviews - BMV

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    Waiting area and customer service reps
    John P.

    This place has come along way in the past 20 years. They are so much quicker here now I was in and out and about 10 minutes. They have a lot of customer service reps working and the process is so much more smooth than it used to be. First of all, you can do a number of things online through BMV connect so a lot of registrations and license renewals get done without having to bring people to the branch. And then when you enter here, you take a number and they call you up in order and take care of your business. I have dealt with a number of people over the past 20 years or so here, they seem to get nicer every year, though for the past number of years they have been pretty good to me here and helped us work through some complicated situations. When we brought the kids here to take driving test, they didn't even make them wait in line for the number calling, they just went to a counter and sent them over to take the tests. When the test were done, someone came out and called their name and told them that they had passed. A very simple process and saved the kids a lot of time.

    John F.

    I went in to register my trailer I bought from Lowe's they asked me what and where it is that I paid taxes I said if you look at the receipt it has what I paid and then a total price deduct the two you get the taxes they said they don't do that apparently they can't count I guess they need to go to school for simple math

    BMV hours

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    1 month ago

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    8 days ago

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    2 years ago

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    9 months ago

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    2 years ago

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    11 months ago

    Woman who works the business side of this BMV is so rude. Been here twice and she's rude as can be for no reason

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    9 months ago

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    4 years ago

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    4 years ago

    I had an easy in and out 30-Mins. Efficient process for ticketing and handling special cases.

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    5 years ago

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    Ask the Community - BMV

    Review Highlights - BMV

    I may add that I was sort of a difficult citizen, I forgot my wallet at home!

    Mentioned in 2 reviews

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    People searched for Departments of Motor Vehicles 224 times last month within 5 miles of this business.

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    Indiana Bmv - Madison Ave License Branch - The building

    Indiana Bmv - Madison Ave License Branch

    (37 reviews)

    Bates Hendricks

    I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

    Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

    Indiana Bureau of Motor Vehicles

    Indiana Bureau of Motor Vehicles

    (26 reviews)

    I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

    I see why my mom loved coming here Located right past…read moreTim's, in the plaza there by Speedway. I got there early to beat the rush and there was a small line during a cold rainy morning. While waiting, closer to opening time, 2 women came out to divide the lines between testing and other matters. They came around to verify what each person was coming in for to determine if they had everything that was needed before even entering the building. When you came in, you were provided with a ticket and a counter to go to by a staff member to get things started. My agent was professional, nice and friendly. They staff worked as one, communicating what they needed and at times already anticipating what was going to happen to get whatever was needed done. I was there as most would say 30 minutes or less because I had several things I needed to do but trust if you need anything else, it's a quick in and out. The place is clean yet small. There's less waiting seating than there is work stations so that lets you know they mean to get you in and out. Definitely go here if you want to be treated kindly with no fuss or hassle with your time in consideration.

    Nora License Branch - Tests

    Nora License Branch

    (4 reviews)

    The first time I went here the service was pretty nice and fast. I thought this the branch I could…read morego to after moving to another city. I was surely mistaken today! I had my number called (By Kris: Manager) along with another individual who had a ticket as well. Since that persons number was ahead of mines I sat and waited beside them. Thinking someone was going to help me, nobody did. I had my ticket and ID in hand. After I noticed other numbers were called and nobody called my number out. Thats when I said my number out loud.(Just so I cant keep getting ignored). The manager ignored my statement and another female beside her (Sierra) told me she can help me. I waited a few more minutes. Until the lady who originally was suppose to take me takes other tickets. So now Im waiting on her to get finished because Kris was too good to take me. Just to throw out there, I've been to the BMV all throughout Indiana and this service was never this bad. So when speaking to Sierra, she started off okay until her mood changed because I didn't understand how an expired plate worked. (They were denying me a temporary plate until my tag came in the mail). I just didn't want to be pulled over. Sierra's service became terrible as she raises her voice at me for no particular reason. So she switched me over to the manager, who automatically starts to help others after I was seated in front of her. So I waited some more!! I truly hated how they were trying to deny me service because of My presence? My skin color? My look? I don't know, but both were constantly rude and taking care of other customers needs instead of asking me what I needed. Somebody needs to fix this issue.

    I went to Nora License Branch on North Merdian and was pleasantly surprised as to the cleanliness,…read moreprofessionalism and the wait time was under 10 minutes

    BMV - departmentsofmotorvehicles - Updated May 2026

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