Amazing staff , took care of my needs quickly and efficiently.... Now i know what your thinking…read morebut, this was at the Christmas rush... so I say it was above what normal requirements

Do not be fooled by this very small branch outlet. They can provide all the postal services the…read morebig boys can. The only drawback here is that the customer service window is only open a half day that being in the mornings. But there is never a line waiting for service. At most there might be one person ahead of you. They have PO Boxes for rent here. The lobby is open 24/7 for access to the boxes and outgoing mail slots. The Martinsville Post Office rents boxes too but the access is limited to daylight hours. A do-it-yourself postal kiosk would be helpful here. You can buy stamps from them plus weigh packages and get labels with the correct postage amount. But I have seen how high maintenance those machines are so maybe it was an experiment that never panned out.

Blonde kid at the front desk is RUDE! Customer service is absolutely awful. They hire college…read morestudents who have zero respect for customers. I brought a box in, shipped it out no problems yesterday. Today they aren't even willing to scan my label (on a smaller box than before, same exact label and all as yesterday) they are telling me I have to pay them to send the box out when ive covered all fees for it. Then they want to sit behind the counter and mumble under their breaths about me. Let's not forget these people work under our government. DO BETTER USPS!!!! (The robot kiosk took care of me for free 99)

Nine days before Christmas, at 2pm, with at least 25 people in line (not an exaggeration), and they…read morehad a SINGLE person working the desk, who was clearly new and inexperienced. This time of year, all four desks should have been manned. The single person who WAS there left to "look for a package" in the back for TEN MINUTES while everyone stood around with their thumbs up their bums. Several other employees walked through, people I've seen man the desks before, and not one of them helped. I don't know what they were doing that was more important than 25 waiting clients. Completely inexcusable.

None of our neighbors, including us have received any mail for an entire week! We live off 67 and…read moreit's been cleared since Monday. We have all heard the lies from USPS, saying they haven't had a truck delivery since last week but we know better.

Everyone here is so rude and horrible service. This one lady Cindy was so bitchy to all my family…read moreand she wouldn't tell us how to do anything and she didn't tell us that if we made mistake then we would have to restart! She also left us waiting for a very long time while she was just chatting away with her coworker. thanks Cindy!

Social distancing and face masks are a must…read more I had to ship some items to my sister, so I came here to this post office. It was other customers in here, but the post office employees are super fast. Friendly employees, very helpful, and prompt. If I need to mail anything else while I'm here, I will definitely use this location.

The lady at the counter is one of the rudest persons I've encountered, she was no people skillsread more

The people in the office are usually helpful, but for over 8 years the physical delivery people…read morecontinue to drive up the curb and leave huge ruts in the grass. The ruts fill up with water and mosquitoes. I have bought bags of dirt and grass seed several times and filled it in. I have put up flags and little wire fencing. I have called the office to voice my complaint, I have driven down to the branch to do the same and nothing. So, yet today, it was done again. I saw the delivery person and asked him about it. He said "yea, I got stuck in the mud...not sure what you can do, maybe fill it in with sand or something" Are you kidding me? it's part of the yard. So, up to me to keep spending the money to fix it and watch it get torn up again. Not!!!!

The people at this post office are always nice and helpful. They provide excellent customer service…read moreand make mailing packages a breeze.

I come in here quite a bit, i usually have an amazing lady who helps deal with my packages but…read moretoday (6/16/25) almost the entirety of the staff was incredibly rude and disrespectful, the lady with the short black hair glasses and tattoos on her arms, spoke to me in a very rude tone saying she never called for me after moving up in line by a step. and then when i said she was being rude she just raised her eyebrows and stormed off, Another girl and guy assuming the guy was the supervisor were bad mouthing another customer who was "Not patient enough". For their liking. The only kind person was the sweet asian lady who helped me with my package.

The person who helped me was very rude. She spoke rudely and seemed like she didn't want to work…read more She made me wait a long time for no reason, just because she was talking to another employee (not work-related).

I visited this post office on July 15, and I just want to say how grateful I am for the wonderful…read moreexperience I had. To be honest, I was a little nervous to go because my first experience (at a different post office) had been very, very negative. So this time, I wasn't sure what to expect. But everything turned out completely different--in the best way. Karen, the woman who helped me, was incredibly kind and patient. No matter what I asked, she took the time to explain everything clearly. She made the whole process so much easier and stress-free. I honestly don't have enough words to thank her. People like Karen make a big difference.

I went to ship a pre-paid return here and the woman at the counter, Nicolette, went crazy on me,…read morecursing and spitting and called the OIG and police on me for attempting to ship the return. I reported this to her boss and was assured it was taken care of, only to find her still working here in my town. This person is a danger to herself and others.