I HIGHLY recommend this particular branch of the BMV. Why this one, well it's because they know…read morewhat they're doing and they actually care about customer service. I originally went to the Speedway branch where they were charging me $65 for a service and I wasn't prepared for that I had figured it would just be a few dollars. I left to go get more money and ended up at this branch afterward. This branch got it right and I only owed $1! There's much to be said for customer service and a happy customer service representative. Thank you!

Amanda was the best !!! Wait less than 5 minutes... Amanda…read moregreeted my husband & I with kindness & to meet our reason for being there . Definitely on top of her game .. while smiling the whole time . She was knowledgeable Of all things BMV . In & out in less that 20 minutes. Wonderful improvements with Plainfield's office of the BMV! I would do it all again ... Great Service !

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

This is the most efficient BMVs that I have ever been too. Where were over 20 people ahead of me…read moreand I was able to get my business done in under 20 minutes. The staff is always friendly and there is always plenty of seating.

The wait time in the in the receptionist area is long. A employee pretend they haven't worked…read morethere for long. Another employee was being messy. That same employee blurted out how I came with the right information for the employee that pretended to be new. Since when do I need someone to approve my id replacement online. Wanted me to pay for it to come faster but not let it go through without a payment. I had to go to the kiosk for it to still dent my replacement without explanation.

You're probably thinking "Who gives the BMV 5 stars"???…read more Well, 5 stars on Yelp does mean "Woohoo! As good as it gets!" and this place is. Lots of seat, but also a TON of stations (11 total, I think) and the line moves FAST. I've been here twice in the last few months, and the wait is never as long as it seems to be. Staff are friendly-ish, and that is great for a busy BMV. Plenty of parking.

Over the years the level of service has really increased! I recently was in to get my new license…read moreplate for my vehicle. I went in the morning on a Friday, and was seen within 7 minutes. They now have a "take a number" method, and then you sit in and open area. They go through the numbers quickly, which is beneficial for those sitting and waiting, however they only give each number called about 3 seconds before moving onto the next. This causes some confusion for families who's native language is not English, or those who go to the vestibule to wait and get other things done. It causes some friction when a number is skipped and then they return. Overall, I got my plates handled quickly and the employee who worked with me had patience as I fumbled through my paperwork. Overall I'm impressed with how their efficiency has improved.

USPS indy distribution center claimed it improved back in August of 2025. Where are the…read moreimprovements? Here's to hoping I get a single package on time and not 2-7 days late. This placed needs to be audited.

usps can do better and this place needs to be audited i bought one day shipping it's day 6 i sent a…read moreservice request ~ they better find my package i can't with this place nobody answers the phone nothing just look at all these bad reviews??? cmon usps do better especially the indy place like what in the hell is going on there? my package better get sent . it was due on the 28th. idk what y'all are doing.