The owner is very professional and delivers friendly service. The cars are well kept and clean…read more Not too much wait time. The are reasonable and the cars are well kept and clean.

Great service, very nice guy and very helpful! Detailed…read moreexplanation, pick up service, just so nice

Bought my dream car from AutoBudget earlier this year (2003 dodge viper). Car was in as good of…read morecondition as they stated, and it was sold and a very reasonable price. Received good customer service and Anton and Dmitry ensured everything I needed was taken care of. Would recommend!

I bought my Nissan Altima, and it was a nice car at a fair price great customer service and…read morestraightforward with every detail about the car. I would but from them again!

Went to 7900 Eastern Ave Tusha Sturgill did a phenomenal job with her services in helping me rent a…read morecar. It's definitely a place i would recommend to all . Thanks Sterling Car Rental.

Mikey was very helpful, friendly, and knowledgeable. Service was fast and easy. Highly recommend.read more

Another car rental company lost my reservation when I was tired and had come in late from the West…read moreCoast! National BWI was glad to help me and saved the day. They had a wide selection of vehicles of the type I wanted in the Club aisle. One issue. The next day, I had a low tire pressure warning, so I assumed there was a leak. Called National Roadside Assistance. They were helpful but by then the closest open rental facility was in the airport. Went back to National BWI, who were expecting me and handled the switch out smoothly. Took my vehicle and got another one. Another minor issue. The next vehicle's display screen kept locking up when I tried to interface to Google Maps. Each vehicle was a nearly new Mitsubishi SUV. These are not really National's fault. Hope to rent from them again on my next trip!

My experience with the car was very bad - but when I returned it to Baltimore International…read moreAirport, I had a wonderful experience. I asked to see the manager and Kvohn Griffin came right out. He was professional, listened to my long story (which you can read here under the 1 star reviews - my grandson posted it for me so it says it's by Caleb C), was willing to get in the car and experience what I did, because I asked him to. He was wonderful, gave us our money back and asked another - very nice - employee to drive us to the airport so we wouldn't need to take the bus. He was then going to send the car for examination and special, deep cleaning. He gave me his contact info and responded to several texts I sent after the fact. He deserves a raise! seriously!

Budget is horrible. I had a reservation for a car last week and when I arrived at the location on…read moretime I was brusquely told they had to no cars. ZERO CUSTOMER SERVICE. I was given an 800 number to call and got one useless person after another, none of whom would help. I finally called Enterprise where I didn't have a reservation. Enterprise got me in a car and on my way in short order. AVOID BUDGET BECAUSE THEY ARE HORRIBLE!

Reserved an intermediate, they offered me a van or a Sentra and at the same price. And even that…read morewasn't ready.

Sim was awesome, everyone was friendly and I had a clean and beautiful vehicle to rent. Strongly…read morerecommend.

Prices as advertised are deceptive. A $350 deposit is required (regardless if paying with a credit…read morecard). Additionally, in spite of having car insurance, the co requires that you get additional insurance coverage that isn't required in your state. So what was supposed to be a $100 rental for a economy car) turned into a $550 rental. Better off going with an established/reputable rental car company

*****do not rent from next car at all*****!! they wouldnt let me give 0 stars......they break all…read moreknid of laws and do not do a thing for the customers!!! no night drop off so they can charge u more....cant drop off at a different location unless you pay them to do so!! double charge for tolls!!!! ive never experienced anything like this b4....my first and last time renting here!!!! runnnnnn to another place asap......

This location is the best ,they are professional understand the customer(mimi always give the the…read morebest service at all times.

Absolute trash service and breach of contract. My husband and I were charged for two days renting a…read morecar when we only rented the car for one day and returned the car in a timely fashion. We called headquarters but none of our money was refunded. Do not use this service.

Ed and Mike were wonderful to help us find the right car for our new driver. The shop is clean. The…read morestaff is patient and the price was very affordable.

They have horrible customer service. They are nice until they complete the sale. They failed to…read moredisclose important information that left me with a vehicle that cant be operated now, then told me it was MY fault and then hung up on me. DO NOT DO BUSINESS WITH THEM!!!