An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

Very fair no nonsense, Mechanic/shop Frank personally took…read moremy call He told to bring in my daughter's car that had an issue with the leaking gas bringing fumes inside the car. He said he would diagnose it for free which is not common. . They could've told me it was $300 or $3000 and I wouldn't have known any better. Which a lot of mechanics will charge you as much as they can. But they ended up doing an extensive job by dropping the whole gas tank in order to fix it the car was there for two days and I thought it was gonna be doubled than what they charged me and turned out. It was only $600 and they got the problem fixed. I was pretty impressed and the problem was fixed. I will definitely be back again and highly recommend the shop

Frank & team went above and beyond - multiple diagnosis as issues popped up, timely communication…read moreand incredible service until they deemed the car ready to safely drive. There's a reason why Frank's has been around for 3 generations - can't recommend them enough!

I've long searched for a go-to mechanic in Morgan Hill and my search is over. This is my go-to auto…read moreshop. They are great at giving you details and pictures of your car and parts they reference. They let you review their recommendations and you decide what you would ultimately like fixed on your car through a website. It offers you a chance to look through the tasks without pressure or intimidation. Their work is great and they even offer loaner cars or rides back home. I won't be taking my cars anywhere else.

Did a thorough diagnostic on my ford 150. They batted 100%. Wrong on every area. When I took their…read morepaperwork to the Ford dealer the service manager and garage foreman could not believe how incorrect they were. They wanted to charge me mega thousands for work that did not need repair or maintenance. Had wife take her auto in for oil change service and they told her she needed hundreds of dollars additional which she had done and paid for. This was years ago. They have not changed. The worst in Morgan Hill. People were nice just inept or crooks. Watch out!!

Great customer service and great work on my vehicles. I would highly recommend this place to our…read morelocal community.

Happy with their service and pricing for my Audi servicing . Scheduling was easy too . I plan to…read morecontinue using their help in future

Justin was great and answered all my questions. The other employees were very quick and polite. I'm…read moredefinitely a return customer.

This place used to be great. Now that Armando is no longer here this place is falling apart. I used…read moreto get speedy well done service. I would always come here for flat repairs. I stopped coming here because of the lack of professionalism. I took my w202 Mercedes and they stripped my lug nut and lug nut threads. And they tried to hide it by putting anti seize on the threads. If you been around cars you no anti seize is a big no no on lug nut thread it even says in on the bottle I then had to buy a new wheel hub to fix my stripped lug nut Threads. Thanks

My truck was having trouble kicking over so I hired Izaiah to come out and tell me what was wrong…read more He told me it was the starter and it would cost around 600 dollars to fix. I paid him and he said it was good but it wasn't. I eventually called AAA and they tested my battery and it was the battery. I paid them to replace it and my trucks fine now. After I notified Izaiah and requested some of the money back, he said he would send me back the cost of labor ($345). The first week he was out of the country then The second week he was waiting for the money to get in to his account because he had no money and now he's just ignoring me. This is a horrible way to do business and I wouldn't recommend him to anyone.

This young man came to our rescue! Long story short.. fast response, got to us within 15 min of…read morecalling him. He replaced our cracked radiator hose only took him about 40 min work after getting new hose. His price was VERY reasonable!! We highly recommend Zay's mobile mechanic service. Thank you Zay!!

They are always very helpful! Excellent service…read more Regular service and major repairs over the years. MBenz250

Great service and quotes from Bill and Carmen. Always nice to get an inspection before hitting the…read more152 as well. Would come back again.