The service at this location was magnificent and the manager couldn't have been more helpful in a…read moredifficult situation for the rental required. The vehicle was more than adequate and did the job as required, considering it snow heavily, most of the time, I had it; so it did more than an adequate job. Overall, I couldn't have been happier with my experience! Thank You to the staff at Bristol Car and Truck Rental!

From the owner: We Provide Ontario's Best Rental Experience…read more Bristol Rentals Ltd. has been offering car and truck rentals in the Greater Toronto Area since 1992. Owned by the Kesten family, it has fostered a reputation for honesty, integrity, customer service, and vehicle reliability. Originally a truck rental business, it expanded to add car rentals at many of its 13 operating locations, along with a full line of commercial and moving truck rentals, refrigerated trucks, trailers and passenger vans. Bristol is a neighbourhood vehicle rental supplier, serving local communities throughout the GTA. Our managers are long-term employees that are experienced, capable and friendly, and pride themselves on participating in their communities and getting to know their neighbours. We look forward to you driving with us, whatever your vehicle need.

After having another driver ram into my car while dropping off my son at school, my insurance…read morecompany suggested both Carstar Markham and Discount Car and Truck Rental on Laidlaw Blvd., for repair estimates and a rental car, respectively. I am glad I went with both. Once I had had my car towed to Carstar, the staff there arranged for Discount to come and pick me up even though their location was a one minute walk away on the same block. The person who picked me up was courteous, well dressed, and had already made all the arrangements for me ahead of time, including picking out a same-class car (a very new, tricked out Yukon), and having it ready for me to inspect. I ended up choosing another SUV (also new, Jeep Grand Cherokee) instead as it suits my needs better, plus it's cheaper on gas. I got a call the second day after I rented the car, and was asked if I was happy with the car, and whether or not I had questions. I appreciated this as follow-up is always great to see, although rare these days. Inspecting the Jeep properly was a bit tough as it had been raining all morning. There was a long scratch on one of the doors that I had not seen during inspection because of the raindrops on the car, but saw weeks later. This was initially a concern for me as I knew I had not caused it, but I did not recall it being included on the inspection sheet. That ended up not being a problem because when I went back to renew the rental about a month later, the staff at Discount compared the sheet with a previous rental inspection sheet and made sure to note that on my forms as well. This was without any prompting to correct by the way. It could have been easy enough for them to lay that responsibility on me, and they did not. My repair estimates took a while, and I kept the rental from Discount for just over 5 weeks. About a week of that being out of pocket for me, beyond what the insurance company would cover. I worked with my insurance company and Discount, who agreed to honor the same, much lower daily rate upon my renewal, making it easier for me to keep the same SUV for about a week longer. This saved me about $25 a day. When I had bought a replacement car and returned the rental, the transaction was equally smooth, with the staff there being professional, very well dressed, friendly and courteous. I also realized that on the day of the renewal, that I had returned the car much later in the day than the stated return time, which added a day's out-of-pocket cost to me. The manager noted that although it was an oversight on my part, he wanted to keep me happy and waived that day's charge. I highly recommend this Discount Car and Truck Rental location for anyone in Markham looking to rent a car, on a short or long term basis. Staff are professional and friendly, cars are very clean, and service is great. Based on my experience, you can't go wrong here! Omar Amin

It is so unfortunate and fortunate for me to visit Discount Car and Truck Rental…read more The reason I have to rent a car because my vehicle was in the shop after an accident and my insurance company deals with Discount and Enterprise car rental. Fortunate that the staffs here at this Discount location is really nice and efficient. Even as a walk in "I want a car right now, I am pissed" customer, I was treated nicely and I got my temporary rental car by the time I promised so I can get to where I need to go! They even come and pick me up from my house. I would recommend this location if your own vehicle is in one of the "hundreds" of autobody shops in the area and you need an alternatively rides! BTW, most of the rental cars here are Japanese model...or a Honda.

Booked my rental through CAA and arrived on location within 30 minutes of the interview,…read moreunfortunately the reservation had not been sent to the from CAA yet and i was worried i would not receive my rental in time. However the owner came onto the location and was very accommodating, he made sure to match my price rate with CAA and create an identical reservation. The second issue was that there were no cars at the location, we were at, the owner personally drove me to another location, on Main st east in a very nice jeep. When we arrived they had found that they still needed to clean the freshly returned car before it could be rented to me. As a show of compassion he immediately upgraded me to the very same jeep he drove me in, at the matches rate originally quoted to me by CAA and apologized for the hassle. All in all, the owner, Steve, could have simply turned me away and referred me to another franchise, but instead he took it upon himself to create a path for me to rent this car, a random customer. Thanks Steve. Thrifty, you guys rock!

I've been renting here for a little over a year. I only come back because the customer service is…read moreimpeccable. I'm usually serviced by Karl or Edosa & they always go above and beyond for their customers. They've got a regular for life!

I rented a car for a small trip outside the city. The staff was cordial. They didn't have the…read morevehicle I booked but offered some alternatives. The return was straightforward. I'll rent with them again when needed.

These guys offer decent car and truck rentals at prices that are competitive across the GTA area…read more They have a decent selection of vehicles from economy cars, sedans, vans, trucks and larger moving trucks. The customer service representatives are fairly friendly and get you what you need quickly without hesitation. I got my moving truck rather fast and the paperwork did not take long to fill out. I did get a bit of leeway when I returned the truck at the end of the day and they weren't too strict about it coming back exactly on time. Everything went smooth and I would try these guys again.

From the owner: Midsize,Fullsize,SUV and Minivan rentals…read more Insurance Replacements. Daily And Weekly Rentals. Free Pickup And Drop-Offs in Markham Area

Is best location Mayra and Antonio best you can deal with they make my life so easy very good…read moreservice. Thank you

Booked and paid for an SUV rental via zuzuche.com (for a 9-day family vacation from Toronto to…read moreNiagara falls ) before I read the google reviews. I only waited a few minutes at the airport for a ride to the rental place, took around 10 minutes to do the paperwork at the counter and check the car at parking lot, customer service was good, and the car looked and ran fine. When I returned the car, the shuttle driver was around, so a customer service rep drove us to the airport for free. Its very good experience, I'd rent from this place again.

From the owner: From a Smart Car to a mini-van to a Mercedes Benz - we have it all at Aucomm Car Rental in…read moreThornhill. We will provide you with a safe and comfortable vehicle while being the most convenient car rental service. Give us a call today or come visit us to learn more about cars.

I found myself in a rush move situation (Distraught Dad). Curtis listened to my requirements and…read morewas able to help me. He was willing to juggle a few things to make my Plan work. As it turns out the Plan changed but it was very comforting to know I had someone to help me.

From the owner: Bristol Car and Truck Rental is known for its unique fleet of vehicles. Whether you need a compact…read morecar, SUV, minivan, pick up truck or moving truck, we have them for rent! Bristol also offers refrigerated rentals and even 10-15 passenger vans. Bristol is 100% Canadian Owned!