I attended the Juneteenth Paint and Sip on June 22, 2025, and unfortunately, my experience was deeply disappointing due to poor organization and unprofessional service.
Upon arrival, I was simply directed to a seat without explanation of what to expect or do. After several minutes of waiting with no assistance, the guest who accompanied me got up to retrieve painting supplies. While she was doing so, a staff member told her she was "supposed to wait" for someone to bring them to our table--information that had never been communicated to us.
Several minutes later, after my guest had returned with the supplies she gathered herself, a couple was seated at our table. A different staff member soon approached them to ask which canvas design they'd like, walking past and disregarding me, despite the fact that I had arrived earlier and was still waiting. I alerted her to make sure I wasn't being overlooked. Instead of acknowledging the delay or offering an apology, she snapped, "I'm a one-woman show," and gave me a rude, dismissive stare.
That response was completely unprofessional and unsettling to those at my table. This was a paid event, not a complimentary gathering. If staffing was insufficient, additional help should have been arranged to accommodate guests appropriately.
To make matters worse, they chose which paint colors you're allowed to have. For the price of this event, that makes no sense; especially when creativity and self-expression are the whole point.
I was too frustrated to seek out a manager, though in hindsight, I should have. The disorganization, lack of communication, and dismissive attitude left a sour taste. This was my first time attending an event here, and it will also be my last. read more