Refused to let our car go through again after the wash didn't do well. Refused refund which wasn't…read moresurprising since they wouldn't let us get the $20 car was we paid for. Terrible quality

The Bluffton location is a joke, the staff is friendly while management is very rude. I had a very…read morerude interaction with a manager she refused to give me her name I can only describe her as short with a rats nest hair weave. I only wanted a single wash even though I could get a month for the same price, she became very hostile saying " well it's your money to waste". Based on this alone I will take my money to Fort wayne. Also I thought there was no smoking near business entrances because as I sat in the curve to go into the wash she was smoking her vape.

Impressed! They not only had the best price in town on an auto-start (no separate remote either!),…read morebut they promised me a 3 hr wait and were done in 1 hour!!! Very friendly technician who showed me how to work it. Exceeded my expectations.

Right before the winter, I like to take my van, with my other vehicles down and get them washed and…read morewaxed before winter arrives. The best place to do this is at a blushless car wash. Nothing gets all the dirt removed from all the nooks and crannies. Also from the body to the underneath like a good spraying. And the liquid wax being sprayed will get into every part. This is better than a good hand waxing in my option. A few years ago, a lot of owners of high-end conversation vans would go there. Until the Kelly family of dealers decided to upgrade from the top of the line "blushless spray wash" system. To a newer "economy brush" system, to be honest the 14/69 car wash cannot compete now. After going through the 14/69 with my van I still had different colored soaps? On the vehicle, with the rear doors still showing unwashed dirt areas. Also mostly, it had ripped lose part of the mudguards going down the sides of my van! It was not designed for something that big. The (dare I call it soap), was so strong, it would (remove) any of the hand wax I had put on. Right down to the paint? Was this to try to maximize the short length of the car wash? The new Mike's car wash, at the Glenbrook Mall can beat it. Mostly length is the reason, in my option. The brushes need a longer "tunnel" to clean a vehicle. Any full size car or van will be well cleaned, at this Mike's location. Afterward if you buy a high quality wax (meguiar's) and spread it over the top and hood of a van. It will last the whole winter without coming off. This is what I do with my van. The paint is "saved" from the winter. Or on any vehicle, the wax should not come off. Except if you go to the 14/69-auto body wash.

Another satisfying trip to Mike's to get the black Mustang convertible washed…read more The team here is always friendly and helpful. The grounds and clean and in good working order. I am relatively pleased with the Works car wash I get. The dirt and grime disappears. The tires shine. Most of the water gets vacuumed off...though I still need to take a rag to it to avoid water spots on my black finish.

Went to the carwash on Calhoun in Fort Wayne. We had just got the paper tags for our car the day…read morebefore. Asked if it would be ok and the lady said it would be fine and made an extra mark on the windshield. We went through the wash, came out and went to our next location which was my dr appointment. Got out of the car and our plate was gone. No help with customer service.

5 years I used these people in good months and bad. The wash and people in Anderson are all…read morefantastic BUT, after changing to a new system, they double bill my monthly account and after assuring me three/ four times, the money has never been returned! Clancy's was convient for me but after the way the people in Muncie, who actually run things treated me, I am now doing business with Crew car wash. Take the $29.95 a month and multiply it by 5 years and figure out what their stupidity cost them. Now you see why they work at a car wash!

I would give 0 stars if I could. The conveyor belt malfunctioned and caused the car in front of me…read moreto hit mine, resulting in damage. Since then, this location has been extremely poor with communication regarding the repairs. I still have not received payment for the damage, and the lack of follow-up has been incredibly frustrating. Management has been unprofessional and unresponsive throughout this entire process. I have been without my car for over a month because of this situation. I would not recommend this location to anyone

Place is trash, the card read does not work, you can't insert coins and if you try cash that won't…read morework either. After all these years you would think they would fix it.

Our vehicle was damaged and the owner later threatened me not to tell anyone after he refused to…read moreassist with fixing damages. Won't ever be going back to the one in Huntington Indiana.

nice smile and I will say kind and acted like he liked his job. You can tell when a person is…read moreunhappy with their job

I ran my car through crew car Wash it ripped my Valve stem off and then grinded my back rim About…read more$1200 worth of damage. Filed a claim and was told it was my fault for my valve stem cover Even though their own policy doesn't even say anything about valve stem covers, It gives a vague definition of aftermarket parts. If you love your car, don't take it here or a $15 car wash can turn into $1200 in damage. -0 Stars both thumbs down.

AVOID BAY 2 LIKE THE PLAGUE! It is jacked up. The dial does not work. It does not land on the item…read moreyou select. I tried High Speed Rinse and something green started to coat my car. Also, be prepared to be underwhelmed by their customer service if you ask for a refund. I did and received it but no apology and the gentleman was a little gruff. He did not seem to care too much about having an unhappy customer. I was more of an annoyance than someone keeping him or the company he works for in business. Shame. Soooo, off to Crew I went. I hope the powers that be read this. Customer service is every bit as important as the services you offer.

Great place to go. My car was absolutely filthy after a cross country drive through snow and ice…read more I got the $12 ultimate wash in the brushless carwash. This was the best carwash I've gotten that I didn't do myself.