Make sure you take note of everything on your vehicle before you get service done there. I went in…read morefor a sway bar link change and they stripped and broke my lug nuts and didn't tell me. I understand that things might/will break when taking things apart and putting things back on, but this is a safety concern. I will not be going back here for any service.

My car was having some issues that I've known about but just was putting it off for so long because…read moreI couldn't find a reliable mechanic. I was looking around a saw this mechanic shop so I thought I'd finally get the work done. Called to see if they could get me in and they had availability next day but I said next week was fine. They were super friendly and transparent about pricing. They fixed everything and not had any issues since. I'm definitely going to be coming here for all other mechanical issues my car may have in the future.

It was four o'clock in the afternoon and I was almost at the end of my drive from Richmond, VA to…read moreFort Wayne, IN, when my F-150 died at a stoplight. I started it back up again, no problem, but the wrench light on the dash came on. I had just driven 600+ miles and the last thing I needed was for a problem now that I arrived. I googled auto repair diagnostics on my trusty phone and this shop popped up and it was only 2 miles away. I parked, left the truck running and went into the shop and explained my situation. Steve stopped what he was doing and brought his scanner out to the truck. He scanned and found a code which turned out not to be serious. "Maybe a glitch in the system." He cleared it for me and all was right with the world again. I asked him how much I owed him, and he told me I could be on my way. No charge. He made my day. Thanks Steve!

We have been using Shawn and his crew for several years. The team in Decatur really know their…read morestuff and try to help the best way they can. MOST transmission shops DO NOT have the warranty that Expert Transmission offers. Give these guys a try!

This place is now called Custom Transmission…read more I took my 4x4 truck in to have the transfer case looked at. I knew it was the output shaft bearing because of a flawed design by GM. The owner (NEW Owner) had no idea what I was talking about. How can you have a transmission shop and not know about these common problems. This area is mostly a farming community that has GM and Ford trucks. I took my business else where. The other shop knew what I was talking about, and that gave me more confidence.

From the owner: Custom Transmission Inc is a trusted transmission repair shop located at 222 E Spring St, Saint…read moreMarys, Ohio. They specialize in automatic transmission repair for cars, trucks, and SUVs, and are known for dependable service with warranties ranging from 12 to 36 months. The shop has a strong local reputation, holding a 4.6-star rating from customers.

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull