I purchased a brand new NX 350. I have taken it back 3 to 4 times for a grinding noise. I have ever…read morereached out to Lexus main office. They act like q brand new car off the showroom floor is supposed to make noises when turning the wheel to the right on the drivers side. I have plenty of records of the repairs they have supposedly made and the car is still making a grinding noise. Lexus is no longer luxury, in my opinion. I never expected this from them. My car is a 2022. ​

DON'T BUY HERE!!! If I could give this dealership a 0 star - I would. I am a disabled veteran and…read morecontacted them because I found their dealership through my lender (USAA) who partners with TrueCar. TrueCar now has an ongoing investigation with their dealership for deceptive practices and has advised me the owner is not returning their phone call and Heather says she is 'out of it now". Next step is that they get flagged for their deceptive practices and removed from being in partnership with TrueCar....THAT is just HUGE. I THOUGHT, because I employed a trusted service, I would be safe to trust a dealership in helping me to purchase a vehicle and have it delivered to me since I cannot sit or stand for any great length of time. I also have two small toddlers and between the two issues, told them I could not make the 4 hour drive. We did most of our dealings via phone call or text, and they assured me, I was buying a beautiful vehicle that was mechanically sound and has had NO issues. I SPECIFICALLY asked if it had any mechanical issues or the check engine light on - they assured me it didn't and they wouldn't sell a defective vehicle....well that was deceptive. Upon delivery - the running boards to the truck I purchased were swapped out for cheaper and shorter ones...problem number one. I did NOT get the truck as advertised. The bigger problem? The dealership text me just before the truck was to arrive and advised the check engine light was ON...no big deal they said, just have it reset because they needed to fill DEF fluid. The delivery driver advised me he noticed the check engine light was on and that the dash was stating I could not drive over 55 mph. Of course, I get on the phone w the dealer...what to they tell me? That the owner Nike, will call me the next day about the issue by noon and that I bought the truck so there is no returns. SERIOUSLY? I told them I wanted it fixed. I immediately take it to a local and reputable mechanic, he advises me that not only was the DEF fluid NOT filled, it was bad and needed to be completely flushed. Wait, that's not all - The DEF sensors are BAD - here we are now at $1,300 to fix. Wait, STILL not done - the TURBOCHARGER is BAD and needs to be completely replaced. Currently sitting at a $4,200 plus fix...just to get a WORKING and RUNNING vehicle!! Which is what they TOLD me they were selling me. I called them almost daily if not multiple times a day - STILL no return phone call from the owner as promised. I have now had to retain an attorney to file a lawsuit, contacted the local media, filed with the BBB and TrueCar - not to mention reach out to local veterans groups, just to protect other buyers! This is just bad business sense. Now, if they chose to make it right in a timely manner - I would be glad to update my review.

I thought it was a scam, im not going to lie. I found CarFinder's add on craigslist, promising a…read moremonthly lease payment, cheaper than anyone i know. I know the fleet manager at Fletcher Jones, (largest Benz dealership in California), my cousin also works at House of Imports Mercedes.. and they both told me the deal that was promised to me was IMPOSSIBLE to get... 2 weeks later my car arrived in front of my office, $14 cheaper than the discussed price. BEST EXPERIENCE EVER... HASSLE FREE

Look no further. If you like so save money Then I suggest Car Finder USA. Great service and no…read morehassle. They got me a 2012 C250 for under invoice. The car was even delivered to my home. I didn't talk to the dealer once or step foot into the dealer. Once you use Car Finder you will never go to the dealer again. Car Funder found the exact car I wanted for the lowest price in Southern California. I will use this service from now on.

First of all, I had given hope on ALL Ford dealerships in Columbia S.C. I had two very…read moredisappointing experience's with both Classic and Jim Hudson. I will never buy another truck from either of them again. I felt rushed into buying from them and they wanted to up charge you for everything under the sun when I got to the finance department. Its like they thought i had NEVER bought a new truck before. Believe me i get it. That's how the dealerships make their money. According to them, I needed a extended warranty on mile #1. I KNOW for a fact a new truck is under warranty bumper to bumper for 36,000 miles. Hello! Then I needed a paint chip warranty. I needed a warranty on my tire. Total added to the price of the truck $6000.00. Never again!!! I ONLY NEED these if you are selling me a piece of junk. There was one more Ford dealership in the Columbia area. Dick Smith. I really didn't need a new truck I wanted a new truck. I filled out some information on the internet and the salesman Joe Mills contacted me. I sat down with him and I was interested in an xlt but it was above my payment plan. he then found the exact truck configuration that i wanted. The truck was in Charleston. He said it would be here by the weekend. I also wanted electric running board. It came with the regular boards. I bought the boards and they installed them for free. They did it in one day. No hassle, no up charging, I just wanted a new pickup. Joe Mills made it happen. I would also like to give a shout out to the technician who installed my electric running boards, Tony. Dick Smith Dealership has given me hope again and has earned my business. Its the ONLY Ford dealership I will recommend for no pressure sales. Mark Finocchiaro Columbia S.C.

I had a very disappointing experience at Dick Smith Ford. From the moment I walked in, I was never…read moregreeted or acknowledged. I passed several employees, and not a single person offered assistance or even made eye contact. I eventually made my way to the parts department, where I was finally helped, but the lack of basic customer service before that was unacceptable. A simple greeting or asking if I needed assistance would have gone a long way. Based on my experience, I would not recommend doing business here.

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I bought a brand new 2021 Kia Stinger in Dec 2020. Do not waste your time here in the service dept…read more The service representatives, the lady at the check out desk, everyone who answers the phone (especially the Latino man in the Parts dept) are unprofessional and do not know what they are doing. Every single time I've brought my car to be serviced there has been an inconvenience. I feel like a Karen every time I went here. Thank God I've moved to North Carolina so I don't have to deal with these people anymore.

Excelente consumer service fast , friendly , honest sells staff. I got the right car for the right…read moreprice . They even suggested an insurance company that was 50% cheaper than what I was paying . I couldn't be more pleased Thank you Woods Auto sales

Got a truck from them 6 months later end up putting more money in it then I paid for it. Don't get…read moreno vehicles from this place it's a rip off

The owner of C & J Auto Sales works hard to find you what you need if it's not on the lot. Glad to…read moreknow you can still rely on great customer service. LDG

I went with a friend yesterday to assist in negotiating his purchase of a used vehicle. He…read morepurchased a 2018 Chevy Silverado Truck. This was a very nice truck with only 27k miles on it. Nate Allman was the Sales Associate who worked with us.. The thing about Enterprise you should know going in (I've purchase 5 cars from them) the sticker price IS the price. There is no negotiating on that number. Your trade in value, down payment, warranty packages are where you have your flexibility's. Nate is one of the more well versed Sales associates, so he doesn't try to lure you in with over selling and under delivering. All the numbers happen when you sit down with Kyle the Area Manager or Lucious the Sales Manager. I had spoken with Kyle in the phone so I had already planned to deal directly with Kyle. Another person in this dealership I would highly recommend. Both of these guys did an excellent job of working the numbers to make them work in this case, which also allowed for the extended warranty, which I highly recommend having benefited from it and the tire/wheel warranty. You cannot go wrong with the Silver package ever. If you want a good, reliable, used vehicle, with low mileage l, honest pricing that is backed by honest people and warranties, you cannot go wrong with Enterprise Sales on Greystone Blvd In Columbia, SC. See Nate, Kyle or Lucious and they will treat you right. Give you more for your money and you will drive away with a fair payment and a quality vehicle.

My friend purchased a SUV from Enterprise & the seat was broke. The driver's side seat will drop…read moreon you going down the road. I was a witness to this. This is dangerous! You would think a company that claims to inspect the vehicles well before they are ready to sell would have caught this. It makes you wonder. She is now having trouble getting some one to fix it as they have made the sale and received their commission. What happens when the seat does this and it causes her to wreck? This should not have passed inspection. I see what she is going through and it's like pulling teeth to get someone to fix this. She has only had the vehicle a week today and the seat has been doing this since the day she bought it. Potential customer no more!

I was recommended by a former employee of Jim Whitehead Tire. I contacted them via phone and email…read moreand never heard back from them?

Jim whitehead tire is not the place to go for a alignment or tires. I took my truck in for an…read morealignment and the hubcap was bent and put on backwards. The alignment is still off and they say the only way to fix it is to take the steering wheel off and move it. They have already had a steering wheel come off from improper techniques. Stay far away.