Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

He was able to help us over the phone! Saved time and money.... He is amazing helpful and kind…read more Thanks for your time.

Great service , fair prices, very convenient We have used…read morepreviously and will Use in the future

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Holly and her team were wonderful with fixing my daughter's iPad Pro. The charging port needed to…read morebe replaced, so they ordered the parts and made the repairs promptly and efficiently. I will definitely keep them in mind and refer my friends to them.

I decided to upgrade my computer and was just about done when I realized I was missing a critical…read morepart. I didn't want to order and wait for the part, so I reached out to Holly at Longhorn Computers and she had the exact part I needed. Great service from a local business.

I highly recommend S&S Computer Solutions. I was having an issue with a laptop. I dropped it off,…read morethey diagnosed the issue, and had it back to me in no time. They are responsive and reasonable in price.

I found this team to be exceptional. I brought in my nearly new computer, and Sean took the time to…read moreclearly explain what was wrong, what the repair would accomplish, and provided a very reasonable price. The turnaround was impressively fast, and now my computer runs perfectly. The level of service I received was outstanding, and I would gladly recommend them to anyone in need of computer support.

Took in a fully functional, and working laptop for a simple battery replacement last week. Laptop…read morewas returned to me in non-working order. When I came in to pick it up, both owners, Ryan and Kim were defensive, rude, and hostile, stating there was no power going to the motherboard, and offering to further charge me for diagnostic services. If you're a small business considering these guys for network design, install, or monitoring services...  Beware. If they're this nasty and dishonest on the small side of things, think about how that could adversely affect your one-time spend, on an invoice with more zeros than mine.

What an awesome experience with Cray Networks! From the…read moremoment I picked up the phone and called Cray, and Angie Rollman answered , I knew I had made a great choice and I and my computer would be in good hands! Angie patiently responded to all my questions. After we discussed my needs, she was able to give me an estimated cost and explained the way they charge for their computer network services. I really appreciated the fact that although they have an hourly rate, they charge in 15 minute increments based on the actual physical work done. Angie assured me that the services I was requesting generally took a short amount of time. However, if the charges were going to be more than $150 she would call me before proceeding. Although they don't keep a lot of stock items that customers can purchase, Angie checked and they had the perfect 16GB Flash drive. I had wanted all the pictures to be available on one Flash drive and it had enough space to do that. This saved me a trip to another store. I was also very impressed that they would consider doing such a small job as I know much of their customer base is businesses. So here's my situation: We have a Dell Laptop that we no longer use. It's heavy, and needs a battery- but still works well with the power cord. I had tried but was unsuccessful in getting the pictures out of the laptop on my own. I also wanted to have the laptop wiped professionally. The plan is to give the laptop to a young man in 9th grade, as the school felt it would be helpful for him to have a computer to assist with his homework etc. I didn't want him to have to cull through everything we had on the computer. I wanted him to feel from the time that he opens the laptop that he can personalize it. Cray Networks also updated Windows, which took about 6 hours. Angie had said they don't charge to monitor a system once they set it to do something on its own, like updates, so no matter how long a download or upload takes there is NO additional charge (unless the technician has to go back in and put hands on it for another issue). Cray used to be located in Austin and the privately owned business did quite well there. Based on the great customer service it wouldn't surprise me if the majority of their business came over to their new location. The owner lived in Leander, so decided to relocate to his home town. The shop is centrally located and right off Bagdad Road. From Crystal Falls head South on Bagdad. As you approach the business, you will see a very steep driveway, then a little brick wall in front of the shop which sits on a corner lot, so you proceed on to Castlewood Court, (the street just past the shop), turn right, and to your immediate right you will see parking behind the business. (since I am directionally challenged, I tapped into Angie for help finding my way) I received the great customer service that she renders! And guess what??? The exceptional customer service is pervasive...When I picked up the laptop, Angie didn't happen to be available so a gentleman (sorry I did not get his name) assisted me. He retrieved the laptop along with the Flash-drive and power cord. He reviewed the bill with me and it was as expected. $75 + 16GB Flash-drive. I would highly recommend Cray Network. They accept projects big and small, do a great job at a fair price and have a awesome team who pride themselves on quality customer service!